Question about Whirlpool Ultimate Care II LSQ9564J Top Load Washer

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Older whrilpool dryer

Dryer shows no responce to starting. Plug test OK both sides. cord test ok both sides. But when cord is screwed to dryer one side test ok and the other side test no power. When the problem side is disconected the cord test ok for power. I put voltage tester betweem the problem side of disconected cord and screw on the dryer it test for power. THANK YOU! John

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  • thespeedy2 Aug 06, 2008

    Thanks for quick responce! It is 3 wire set up all the way throughout. It is hooked up just as shown. If tested in between black and white post there is no light on tester. If I disconnect the black wire it tested 110 volts between black wire and white post, or between the black wire and the screw post it came from, or between black wire and the chassie,Thanks again, John

  • thespeedy2 Aug 07, 2008

    I'm baffled If I test the dryer breaker in fusebox it test OK for110 volts on each side of the 220 breaker. But when I plug in the dryer in the black side test test negitive. The plug test ok 110 each side aginst the ground. I will get a tester for the 220 test.

  • Mike Durland
    Mike Durland May 11, 2010

    i just need to know a few things:


    • are you trying to connect a 4 wire (4 prong cord) or a 3 wire?

    • when you test the outlet, are you using the neutral or ground (if it is a four wire config)

    • did you connect the neutral to the ground and test it like i requested in the premium solution, if so did it make a difference?

    Mike

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  • 481 Answers

Make sure the green wire is connected like in the picture. this connects directly to the neutral, if it is disconnected when you connect a 3 wire cord then this problem you are having will happen.
older whrilpool dryer - df72dd9.jpg

Posted on Aug 06, 2008

  • Mike Durland
    Mike Durland Aug 06, 2008

    ok when you test it with the neutral still attached to the machine you may be getting a beedback thru the case or neutral and it is tricking you into thinking it is getting the 110v. i dont think that the problem is in the machine.



    this is what i suggest you do.


    • unplug the dryer completely.

    • test the outlet as shown in the picture

    • you must get these readings for the dryer to work.


    the blue arrows show where to test across. it works best with a digital voltage meter ($15 at walmart)

  • Mike Durland
    Mike Durland Aug 07, 2008

    if possible, test it at the outlet itself. it is more likely that the outlet is bad, than the breaker. if your meter prongs are not long enough to reach inside then take off the cover using the screw in the center of the outlet (turn the breaker off while removing the cover)

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Hello.

Tools needed to solve the problem

(A)Standard screwdriver,New belt
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1 Answer

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So you have an, ahem... problem....you have a Code compliant dryer (with it's 4 wire cord and plug)....and have moved into an older home that is not Code compliant (with it's 3 prong receptacle outlet)....and this is fairly common.

At this point - you have two choices....replace the wiring from the dryer's breaker to the receptacle with all new 8/3 with ground romex (it more then likely only has 8/2 with ground now)....and replace the receptacle with a 4 prong grounding receptacle to match your dryer's cord....OR - as an alternative - you can replace the cord on your dryer with a 3 prong cord to match the existing dryer receptacle outlet.

Out of the 2 choices....the first one will bring the old wiring in the home up to current Codes (all NEW homes must have this 4 wire/4 prong set-up per Code...but older homes are grand-fathered)...but it is clearly the most involved, time consuming and most costly approach...and it is recommended only an electrician do this work. If this approach is taken....your dryer cord can stay as is...it will now fit the new receptacle outlet with no modifications.

The second approach - is to pick up a 3 wire 3 prong cord at your local hardware store to match the existing 3 prong receptacle.....and replace the 4 wire cord on your dryer with it. Although this is the least desireable - it is an allowed approach because this is an older home with existing wiring. This is a much less involved approach...all you need to buy is the 3 wire dryer cord (they come all ready to go) remove the 4 wire cord and install the 3 wire cord to your electrical connections at the back of the dryer. Hopefully...when the 4 wire cord was installed on your dryer, the ground strap wasn't removed completely (this is a metal strap that will connect the white wire to the metal frame of the dryer)...because now you will need to re-use the ground strap. For more on this....see the images of the differences of the 3 wire and 4 wire dryer hook-up at:
http://www.applianceaid.com/general.html#3to4

NOTE: the only real difference between the 3 wire cord and the 4 wire cord is now the white neutral and the ground are kept seperate in a 4 wire..the green ground will connect directly to the dryer frame....where in a 3 wire there is no seperate ground wire - ground and neutral are one and the same...the ground strap connects the frame to the white neutral. The 4 wire permits a better safety measure...in the event of an electrical problem (ground fault) in the dryer...the fault now has a seperate path to your panel's ground...and less chance of a shock from touching the metal frame of the dryer.

The choice of how to proceed is up to you....if you go with completely updating the dryer wiring from the breaker outward...I recommend an electrician do this work for you (it's about an hour's work...plus materials). Then your exisiting dryer's 4 wire 4 prong cord can stay as is....the electrician will install a 4 prong receptacle made to fit your cord.

If you go with simply replacing the dryer's cord....changing it to a 3 wire so it will fit the receptacle...make sure the ground strap is re-utilized as seen in the images at the site above.(also make sure all work is done with the dryer breaker (or fuse if a really old home) off before starting any work. If you change the cord yourself...make sure to reconnect in exactly the same manner as the previous cord was connected...(make a note on paper or take pictures so that there are no mistakes)..and that you tighten the nuts securely to the posts once the wire lugs are on them. Where you state you do not have a background in electrical work...you can have an electrician change this cord for you...(typically in under a half-hour)....or you can do it yourself - by carefully following the pictures.

The choice is yours...if it was me - I'd change the wiring from the breaker outward...making the older home meet today's current Codes and be complaint for this dryer..and then you wouldn't need to change a thing on the dryer....but you can go either way....Codes allow this grandfathering in older homes with existing wiring.

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If the dryer has a 4 wire cord and you need a 3 wire cord, you should have a jumper, or little metal strip, that came with the dryer. You will connect this jumper between the green ground screw that attaches to the frame and the screw where you white neutral wire lands on the terminal block.

If the dryer is 4 wire and you need it four wire, you simply connect the white to the neutral screw, the black to one of your hot screws, the red to your other hot screw and you green to the green screw connected to your frame. If there is a piece of metal, "jumper" connected from the neutral or white screw and the green screw in the frame you will need to remove this.

Write back if you need clarification.

MAKE SURE THE CIRCUIT IS OFF AND THE CORD UNPLUGGED FROM THE OUTLET BEFORE STARTING. TEST FOR VOLTAGE BEFORE DOING ANYTHING.

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