Question about Lexmark X4270 All-In-One InkJet Printer

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When recieving a call on the regular line after you pick up the reciever the fax machine will continue to ring ehoward3@homesc.com

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Hi there, ehoward3.

You would need to revisit the configuration of your device, most especially the way it behaves whether its in "Automatic" or "Manual" fax reception mode. The latter is highly recommended if this AIO printer is sharing both fax and phone lines.

I have included the link which will thoroughly guide you through the process of setting up this AIO printer and how it should behave in accordance to your liking :

Lexmark Support

This guide has a very detailed step by step procedure, and is guaranteed for your ultimate guidance and for your future reference.

I hope this helps, Thanks for using Fixya.

Posted on Apr 07, 2011

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1 Answer

MY X5650 WILL SEND FAXES BUT NOT RECIEVE THEM


Are you sharing your home phone line with your fax? If so, do you have a voicemail or an answering machine connected in the same line?

If you have an answering machine connected to the same line as the fax, set the answering machine to answer incoming calls before the printer does. Increase the number of rings by a factor of 3 over the answering machine. For example, if the answering machine is set to pick up on 4 rings, set the printer to pick up on 7 rings.

If you have a voicemail feature in the same line as the fax, you may subscribe from your phone service provider for a distinctive ring pattern feature. You can program your printer to have a distinctive ring pattern and phone number for incoming faxes.

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In order to send, the recieving machine and the sending machine need to handshake (agree on setting, etc.)
If, as your description says the phone is ringing, I presume your are the sender.....what you need to hear is the other machine pick up, and then fax screech noises..... Test by calling the receiving fax by regular phone, and you should hear a pickup and fax noises....if not, your machine would never send.

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If your telephone service offers ditictive rng you can order another number and your line will ring differently and you can set you G3 Fax to answer the distinctive ring and you regular call will be picked up by the answering machine.

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The machine is set with the sleep mode as a default. The fax part can be changed to recieve a fax by pressing the fax mode button. Press it until it says Fax only, not F/T. F/T means Fax/Telephone. This mode would make it to where you have to pick up the reciever and press start when a fax comes in. The Fax only mode means it will pick up everytime a fax comes in automatically. Let me know if this was helpful. Please give my helping a rating. Thanks!

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Try unplugging the power cord for 10 seconds to reset the machine.

Scroll through the menus and set your machine to AUTO or AUTO RECEIVE.

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I assume you have distinctive ringing since both numbers are on the same line. According to the manufacturer's specs, the fax machine supports distinctive ringing. Set it up for the ring pattern assigned to the fax number and to answer on the first ring. Then it will pick up right away when someone calls the fax machine, and the answering machine will pick up the other number.

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if you have the fax-575 there should be a TAD setting.

This is the setting you would use if you're using an answering machine on the same phone line as your fax machine.

To set the Recieve Mode :

Press Recieve Mode. The LCD display shows your current selection.

Continue to press Recieve Mode until your new selection appears. After 2 seconds the screen returns to the date and time display, along with your new Recieve Mode setting.


The 4 Recieve modes are Fax Only, Fax/Tel, TAD:Answering Machine, Manual.

Hope this helps!!!

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Recieving faxes
  • Plug a regular, non-digital, phone into the fax's phone line and see if you get a dial tone
    • If you do not have a dial tone, seek support from your telephone service provider
  • Dial the fax number from a phone    
    • Normal circumstance is that you will have the fax machine pick up and make high-pitched noises
    • If the fax does not pick up, put a regular phone on the fax line and see if the regular phone rings when dialed
      • If the phone rings, answer it and see if there is line noise
        • If the line is clear, call the service number listed on your fax
        • If the line is staticy or unclear, call your telephone service provider
      • If the phone does not ring, call your telephone service provider
Sending faxes
  • Attempt to dial the fax number you are trying to send to from another phone.
    • If you hear electronic noises on the line, the other end has a fax machine on the other end
      • Check to see if you can recieve faxes.
    • If the remote fax does not answer, the problem is on the remote side, contact the recipient

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