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How do I clear error code 5700 in a Canon MX700 printer?

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  • rege_jellico Apr 06, 2011

    No doesn't work. This is not a camera , it's a printer.

    Printer has been printing fine until now, 12 months old.

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2 Answers

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  • Master
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Issue: ERROR LCD: Error code (5xxx through 9xxx) appears on the display
Solution: Press ON/OFF switch to reset the multifunction device

Reset the device when it is not functioning properly.
If the device is not functioning properly or to clear memory, reset it.

1. On the operator panel, press and hold the button for one second. (The display will go blank.)

2. Wait approximately ten seconds and then press the button again.

3. Wait until the device has completed its cycling process before submitting another job request.


Also make sure that you have cleared any paper that could have gotten jammed in the unit.
Thank you,
Lee

Posted on Apr 06, 2011

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  • Canon Master
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ASF (cam) sensor error [5700]

I heard a similar problems right out of the box also. When I investigated, i found a slotted plastic piece with a spring under it that the bottom tray slides into had been pushed out and up into the paper feed mechanism. I just pulled it back down into place and all was well.

Hope helps.

Posted on Apr 06, 2011

  • ZJ Limited
    ZJ Limited Apr 06, 2011

    Error 5700 is a paper feed or paper sensor malfunction error; make extra sure that you do not have any jammed piece of papers in your paper feed/roller mechanism.

    If you tried turning if off and unplug from power main for a few minutes and it has not reset the printer, try the 'soft' reset by holding the ON/OFF switch down for say 5 seconds after the screen goes blank, then release the ON/OFF button and let stand for a couple minutes before powering up again.

    Make sure you reset it excalty like this...

    Issue: ERROR LCD: Error code (5xxx through 9xxx) appears on the display

    Solution: Press ON/OFF switch to reset the multifunction device


    Reset the device when it is not functioning properly. If the device is not functioning properly or to clear memory, reset it.

    1. On the operator panel, press and hold the button for one second. (The display will go blank.)

    2. Wait approximately ten seconds and then press the button again.

    3. Wait until the device has completed its cycling process before submitting another job request.


    I'm guessing though you still have a little piece of something caught in there, or some false error; unfortunately fixing this problem can be more expensive then replacing the machine. The fix for this can cost around $100. So it is up to you on if you prefer to replace it or fix it.

    If this method isn't work, contact at Canon Customer Support Center
    Hours: Monday-Friday 10:00 a.m. - 10:00 p.m. ET, excluding holidays
    Phone: 1-800-OK-CANON (toll free) or 1-800-652-2666
    TTD: 1-866-251-3752 (toll free)
    Email: carecenter@cits.canon.com


    Good luck.

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1 Answer

Error code 5700 turned off and unplugged. wont let me do anything


ASF sensor error or Error Code 5700

An error occurred in the ASF cam sensor.
Problems and Solutions:

Replace one of the following:
- ASF unit
- PE sensor board unit
- Logic board

This is hardware error and you need to show it service center. Following things you have to do.

Replace one of the following:
- ASF unit
- PE sensor board unit
- Logic board

Hope this helps. Please rate my response.
Thanks.
Have a good day

Dec 24, 2010 | Canon MX700 Office All-In-One InkJet...

3 Answers

Ive got a canon MX700 with an error code 5700 can you help.


Generally, the 5700 error idicates a faulty paper sensor. But this error can crop up if the paper feeding mechanism is faulty/obstructed as well.

Ensure that there is no obstruction in the paper feeding mechanism. Look for bits of paper or debris between the rollers.
Or you can try a hard reset: Unplug adapter from printer, hold down the power button and replug.
Should that not work, you may want to consider getting it serviced.

To contact Canon for a product you currently own:
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May 11, 2008 | Office Equipment & Supplies

1 Answer

Error 5700 impresora MX700


"Printer died after 1 1/2 years, error code 5700." on May 1, 2009 by danmc7777 (2 reviews)

Pros: This is a pretty decent product as far as ink jets go.
Nice to be able to use the feeder to scan multi-page documents and even cover two sides by running two passes and then the software interleaves the pages to make a seamless pdf file.

Cons: Ink jet technology. It worked very nicely for a year and then a few jets plugged up and wouldn't clear out even with cleaning.
Today the unit is dead, reporting error code 5700 and refusing to do anything after a paper jam.
Cartridges with chips.

Summary: I was pretty happy with this printer until one day it decided to grab about 30 sheets of paper at one time from the top feeder. This created a pretty major jam, and it reported the error code 5700. This jam must have stripped something in the gearing since now all it will do is report this error even after power cycling. Web search reveals that this is a serious fault that requires it to be sent in for repair. Yea, right. This unit is designed to be never disassembled since everything snaps together and opening it up is a major puzzle.


This is only reader review which i found in the web. this may tell you what is the error is all about..

Nov 10, 2010 | Canon PIXMA MX700 All-In-One InkJet...

1 Answer

I am getting an error code of 5700 on my PIXA Canon MX700. Any ideas how to fix it? or do I have to get a new one?


Hi,
Try out these things to clear the error:-
1) Reset your device
  • On the operator panel, press and hold the ON/OFF button for one second. (The display will go blank.) If pressing ON/OFF button does not shutoff the device then unplug the power cord.
  • Wait Approx. 10 Sec then press power button ON/OFF button again.
  • Wait until the device has completed its cycling process before submitting another job request.
or..
2) Remove Paper Jam if any

Else your device need service (repair)

Good luck
Rating the solution is highly appreciated

Mar 18, 2010 | Canon PIXMA MX700 All-In-One InkJet...

1 Answer

I have a Canon MX700 printer unit, with a Error code 6000 and turning on and off will not correct error


Check the paper path for obstructions. Try running a thicker paper through to clear obstructions. If this does not work, you may have a defective paper sensor that requires service at a service center.

Mar 05, 2010 | Canon MX700 Office All-In-One InkJet...

1 Answer

Error code 5700.. already checked for jams, none, unpluging won't do it... none of the buttons respond... what else ??


Error 5700 is ASF sensor error.Check first the sheet feeder.If not have a jams the problem is in purge station.You can't fix it by yourself and your printer need repair.

Nov 04, 2009 | Canon PIXMA MX700 All-In-One InkJet...

1 Answer

I HAVE ERORR CODE 5700 ON MY CANNON MX700 , HOW TO FIX IT


5700 is a sheet feeder error, if there is not something caught inside like a ink pen, paper clip, or kids toy, you might need a new feed assembly. Not too expensive, but a shop repair only.

Aug 03, 2009 | Canon PIXMA MX700 All-In-One InkJet...

3 Answers

Error 5700 displayed on copier screen


i forgot to mention that my printers a pixma MX700

Jan 06, 2008 | Canon PIXMA MX700 All-In-One InkJet...

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