Question about Motorola Mobility MOTORIZR Cellular Phone

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Incoming text only... no outgoing

My cell phone can receive text messages but I cannot send them. I also cannot send or receive picture messages. I DO have unlimited text messages and I did a master reset on this phone with t-mobile's tech support help.
Are there any downloads or updates that repair text message problems or anything I can do for this phone? It is out of warranty and I would have to pay $75 for repair if I cannot get a self fix solution.

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My software update didn't work properly and it messed up my text messages.
I solved this problem by downloading the Motorola Software Update (MSU) from Motorola's website at hellomoto.com/support/update
1. Select your country/Region
2. Select carrier
3. Select Phone model
4. Click Orange arrow to the right of the model type
5. Select purchase month and year (If out of warranty select month and date within one year of today's date or it won't work) Then click Check Warranty Status
6. Follow "Click here" link to previous page
7. Select box right above Download Update link
8. Click Download update link
9. Follow directions for Download

From there you will have Motorola Software Update on your computer.
With your phone turned off, hold ^ # and the red power key at the same time until it prompts you to connect to your computer using USB cord.
Let the computer do it's thing and you're good to go!

Posted on Aug 06, 2008

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Posted on Jan 02, 2017

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Email settings


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Set up email account
1. Select Menu > Messaging > Email > Settings > New account > Add.
2. Enter a name for the email account, for example, Home or Office. Select OK.
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and the other is

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6. Select Attachments: and select the attachment to add. Add more attachments the same way.
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To receive and read email messages
1. Select Menu > Messaging > Email > Inbox.
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To reply to an email message
1. Select Menu > Messaging > Email > Inbox. Select an email message in the inbox. Select More
> Reply and select:
• Yes – to include the original message in your reply or
• No – to exclude the original message.
2. Write your message select OK > Continue.
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