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HI, have a att&t 2.4 ghz cordless phone/answering system e2555 1. No outgoing dialtone 2 Phone rings, answering unit starts,cuts off phone rings three more then quits. Changed batteries in handset. no help.

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Hi.

First test line using a different phone (even corded one). If you have a spare phone cable test it. If there is a broadband filter installed, remove it. If possible test the number on a different line and wall-socket.

The only maintenance that you can do at user level is replacing phone cable and power resetting and re-sync the system. If that does not work, then the handset or relative cradle is faulty. In that case you need to call the phone manufacturer at the number listed on manual. This phones are not repaired on-site.

Try using the procedure below to reset the phone:

  • Disconnect all power adapter cables from wall sockets.
  • Remove all handsets from cradles.
  • Remove all battery from cradles.
  • Fit back the batteries in their handsets.
  • Place back handsets in their cradles.
  • Connect power cables.
The procedure above will reset the system and will re-sync handset (or handsets) to cradle. I wrote at plural because the phone system may have more than one cradle/handset.
If that does not work, then the phone is defective.In that case you will need to replace/repair the faulty unit or the whole system.

Try first doing the reset suggested.


Regards.

Ginko.

Posted on Apr 06, 2011

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