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I have a Brother 496-cw. I am putting in new cartridges and it is saying they do not have enough ink or it does not sense it. HELP

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Eaisiest way is to re-install the printer

Posted on Apr 05, 2011

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Streaks through the printed page


Description of Problem 100000013725
The ink is leaking out of the cartridge or ink leaked inside my machine.what should I do?

Description of Solution 200000017618
Brother strongly recommends that customers do not use generic ink or refill their Brother ink cartridges. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability since the ink formulation in genuine Brother ink cartridges prevent smearing and clogging of the print head. The Brother limited warranty does not apply to any problem that was caused by the use of unauthorizedthird party ink and/or cartridges.

If the ink cartridge is new and has not been installed into the machine, please do not install the ink cartridge. Place the ink cartridge back into the ink cartridge packaging and call the Brother Customer Service Department at 1-800-284-4329 for assistance.

If the ink cartridge has been installed into the machine and ink has leaked inside the machine, do not remove the ink cartridge from the machine.

Please contact Brother Customer Service at 1-877-Brother (1-877-276-8437) Monday through Friday, 9:00am - 7:00pm EST, excluding holidays.

Jul 19, 2010 | Brother MFC 240C All-In-One InkJet Printer

1 Answer

Brother mfc240c will not print


Are they genuine Brother ink cartridges? Some Brother models won't accept generic or non-OEM ink. Try replacing them with genuine Brother cartridges.

Oct 06, 2009 | Brother MFC 240C All-In-One InkJet Printer

2 Answers

No cartridge the printer say. i put new cartridge in


It mean that the black cartridge is not recognised. It the black cart is original or compatible? Some printer won't recognise cartridge, if the black and colour is not same type. Try to install the black only. Is it recognised?

May 30, 2009 | Brother MFC-3360C All-In-One InkJet...

1 Answer

Not recognizing ink cartridge


On the clear side of the cartridge, put a piece of electrical tape to cover the center plastic bar that sticks out. For some reason these printers have a big problem with sensing ink levels. The tape lets the sensor think the cartridge float inside is up, meaning a full cartridge. The sensors seem to have difficulty reading where the black float is inside the cartridge.

Jan 30, 2009 | Brother Multi-Function Center MFC-240C...

1 Answer

Says the yellow ink needs replacing,have a new ink cartridge in


pulled plug, removed yellow cartridge, cleaned point where yellow ink goes in, put plug back in and it worked.........Thanks

Jan 27, 2009 | Brother MFC 210C All-In-One InkJet Printer

1 Answer

Not recognizing cartridge


myprinter tells me"noblack ink," they are both b it is brand new cartridge why?this is the second black ink cartridge i have bought it says the same thing.i always buy "BROTHER"

Oct 27, 2008 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Ink cartridge cyan is not working


Beside of the color ink there are photocouplers, check them

May 14, 2008 | Brother MFC-5840CN All-In-One InkJet...

2 Answers

Keeps saying to replace cartidge


you have to go int the ink leval thing i think and tell it you installed a new ink cartrige that should fix it

Dec 10, 2007 | Brother MFC 210C All-In-One InkJet Printer

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