Question about SanDisk Sansa m230 MP3 Player

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Sansa m230 problem

My daughter's Sansa m230 MP3 player stopped working today. When I power it up, I get the "Initializing" message and then the screen shows the message "Finalizing Update". After a short time the screen goes blank but the backlight goes on and stays on. Any ideas on how to either fix the problem or reset the device?

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Http://www.sandisk.com/sansa/#/support-0/

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Posted on Aug 18, 2008

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1 Answer

I just plugged in my sansa m230 and loaded some songs on it. After I was done, I unplugged it and the screen keeps flashing back and forth from "initializing" to a screen that says " Sansa m230 512 MB". I...


ok, hold the power button for 20 seconds or more. it should do a power emergency shut off. wait ten seconds and then turn it back on. BAM! it should be good.

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Try reformatting the drive from the computer, then reset all in the m230's menu. xlthim.

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Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

May 03, 2008 | SanDisk Sansa m230 MP3 Player

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Same thing happened to me... try this...
1) disconnect all cables
2) turn power on (hold menu button until screen lights up)
3) Press "menu"
4) scroll down to "settings"
5) scroll down to "USB"
6) select "MSC" (default is probably auto detect - which I think there's a conflict with)
7) turn power off (holding the menu button down)
8) connect USB to computer and hopefully start loading files

I bought 2 of the 512 models, one didn't work... so I took it back and had to buy a 2gig model... got home and it didn't work! I tried the above for the new one and at least the computer recognizes it! Everything seems to work fine...for now...

Dec 03, 2007 | SanDisk Sansa m230 MP3 Player

1 Answer

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Please try this steps. Remove the battery from the player. Then enable the hold switch for it to show orange/red color connect the player to the computer. Right-click My Computer and click on Manage. Click on device manager and click on Universal Serial Bus Controllers, see if you have USB Mass Storage Device. Then see if you also have there Storage Volumes, right click on it and see if that is the player. If it is then click on Disk Management and try to format the player from there if it is visible if not you may have to replace the product.

Jul 21, 2007 | SanDisk Sansa m230 MP3 Player

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sandisk have a upgrade to fix connection problem download, install it ,plug it and upgrade it via internet. works for me.

Mar 14, 2007 | SanDisk Sansa m230 MP3 Player

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ok your first wuestion why is it at a initializing loop what hapened is when yuou had it in your computer and it was initializing you or someone else bumed it or droped it and something got nocked loose and your secend answer is if you have not already sone so reinstall your USB drives ~SP1Grim

Dec 10, 2006 | SanDisk Sansa m230 MP3 Player

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My Mp3 dosn't work when i turn it on it says updating and when i put it on the charger it tells me instalzing i don't know what to do please help me.

Nov 27, 2006 | SanDisk Sansa m230 MP3 Player

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Your problem is probably beacause you accidently deleted "AudibleActivation.sys" from your "Audible"-folder. Format the sansa and then use "reset to factory settings" to make the file appear again. It might be a good idea to make a backup on your hard drive, just in case, and make the file hidden.

Oct 31, 2006 | SanDisk Sansa m230 MP3 Player

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