Question about Western Digital Elements 1TB USB 2.0 Hard Drive

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Western digital hard drive - not able to open saying location is not available then (G:\Desktop refers to a location that is unavailable etc etc). Any help please?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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nick_helpap
  • 334 Answers

SOURCE: western digital hard drive 500gb

do u just wann wipe it out u meen ? then right clik on it in under my computer formatt it cheak quick box for that hard drive

Posted on Oct 06, 2008

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zzptichka
  • 95 Answers

SOURCE: western digital passport problem

Here's a page with typical problems these drives have: http://datacent.com/datarecovery/hdd/western_digital/WDXML800UE

Posted on Nov 04, 2008

  • 2 Answers

SOURCE: Cannot delete files straight from Western digital My passport HD

HOW TO BYPASS THE CRAPPY SOFTWARE
---------------------------------------------
1. Install WD Smartware and update it.
2. Run Virtual CD (VCD) Manager at http://www.wdc.com/wdproducts/updates/?family=wdsmartwareutilities
to remove the virtual CD drive.
3. Use Control Panel add/remove programs to uninstall WD Smartware.
4. Everytime When you plug the hard drive in Windows will come up with the look for drivers window hit 'Cancel'
5. Now use it as an ordinary hard drive!

Posted on Nov 23, 2009

  • 3 Answers

SOURCE: I plugged in my western digital my passport elite

may need to plug it in to a better outlet if you that option, worked for me. for a 500 GB external hd. i couldnt figure out why it only worked on occasion and on certain pc's and it all had to do with it not recieving enough energy.

Posted on Dec 02, 2009

  • 54 Answers

SOURCE: same problem with western digital hard drives not

If you have the my book world (blue rings), this NAS drive isn't compatible with apple. I have managed to get one of these drives working on a mac before, but the majority of the time, its unsuccessful.

We can give it a shot however...

First off reset the drive to get the default settings (skip this part, if you've never had the drive work before)

Reset Process: Knowledge base answer ID 1521

From the Go menu, select 'connect to server'. In the open field type: smb://mybookworld/public

NB: the drive name, by default, could be wdstorage, mybookworld. If you have changed the name, replace mybookworld, with that name.

If you want to connect to the configuration menu, replace public with configuration or configure (not completely sure which one it is).


Posted on Jan 20, 2010

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1 Answer

My laptop says "location is not available" if I want to access my external. Please help, it shows everything on there but it just don't want to open.


Perform a total power recycle to both external disk and your laptop.

I have faced this when I try to access the Seagate 3TB hdd connected to my router from my MacX but have not accessed for a while. The disk is shown but the contents throw " location does not exit"

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I cannot put files on my external hard drive


just plug your hard drive in another noze of usb...
if u have loose connection in usb then it will happen. try to copy small size of data

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Did a format and clean install of Win 7 and now won't recognise my HDD (Western Digital Elements Desktop 1.5TB WD Elements desktop 1.5tb(WDBAAU0015HBK). I've been in to device management etc e


make sure the lead/s that attach to your hard drive are securely seated
if your computer came with a motherboard disc the drivers could be on it

click start control panel administration tools computer management device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or

if you can see your usb but its not working
ports(com&lpt)right click update driver
hope this helps



click start control panel administration tools computer management device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or


if you can see your usb but its not working
ports(com&lpt)right click update driver


sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable


just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,

check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems

if this fails to fix the problem
type in run "regedit" then press ok then you can see registry editor then locate below key. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11 CE-BFC1-08002BE10318} And remove upper filter and lower filter.

Then restart computer then check.


Also locate the below key and make sure it's value is 3 not 4. HKLM\system\currentcontrolset\services\usbstor make sure start value is 3 not 4


if still no luck
you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap
hope this helps

Apr 12, 2012 | Western Digital WD Elements Desktop...

1 Answer

Unit downloaded fine ad the did the back up of the drive fine.started the updates and the firmware stopped and then the drive locked up how to access the drive again after reboot nothing shows G: F:


  1. To restore the Western Digital icon to the drive letter for the external drive in "My Computer".
  2. Please go to the Western Digital Download Library and download the WD Logo Icon which has a file name of External Icon.zip when you download it.
  3. Save the file to your desktop and use a file compression software like Winzip to extract the files inside the .zip file to your desktop. When it's unzipped, it will create a folder named "ExternalIcon" on your desktop.
  4. Double-click on the ExternalIcon folder. It will open a Windows Explorer showing a folder named, Autorun, and a file named, Autorun.inf.Double-click on My Computer and it will open.
  5. Double-click on the driver letter that represents the Western Digital drive you want the icon on and it will open.
  6. Highlight the Autorun folder and the Autorun.inf file. Right-click on them, and left-click on Cut when the Menu appears.
  7. Right-click in the open space of the drive that you opened in the new Explorer window, and then left-click on Paste.
  8. Close both Explorer windows, safely remove the external hard drive by using the Safely Remove icon in the system tray, shut down the computer, and unplug the external drive from the computer.
  9. After you reboot into Windows, reconnect the external drive to the computer again, and the Western Digital Icon should now be displayed with the drive letter in My Computer.

If these steps do not correct the problem, you will need to re-format your External Hard Drive ***WARNING*** FORMATTING A HARD DRIVE WILL ERASE, YOU WILL LOSE, ALL DATA

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Unable to format a Western Digital Caviar Green 2TB SATA 3.5" Desktop Hard Drive


In your formatting on a windows machine you can format by right clicking the new drive and select format. Or you can format by opening manager by right clicking on my computer and choose manage then go to disk management and locat the new drive and right click format

Mar 11, 2011 | Western Digital Caviar Green 2TB SATA 3.5"...

1 Answer

My pc does not permanently show western digital 160gb.it needs a hi-speed usb 2.0 controller.help me where to find the controller.


They're referring to the USB port built into the computer. Apparently your PC is older and has USB 1.1 ports? You can buy USB expansion cards, assuming it's a desktop not a laptop.

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1 Answer

WD 500 GB Passport Formatting error


you may have a FAT32/NTFS format problem between your wd500 and your pc. or differently formatted partitions. right click on their device letters on 'my computer' and look at 'properties'. should tell you how they're formatted and # of partitions, etc.
just a guess!
good luck!

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1 Answer

Need help to locate Western Digital Passport 160GB External Drive


Could be a hard drive logic board issue since the computer bios recognizes the drive but the computer operating system does not. Not good.

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