SOURCE: FORMAT ERROR
You may have a bad floppy... Just like floppy drives in PCs sony floppys do go out. If you search around as I did (sorry don't remeber the link) you can find diagrams on how to replace the floppy and they are available for sale! I think we found some for $25 per. Good hunting!
SOURCE: Eject navigation disk in 2005 Jeep Grand Cherokee
Under the cd slot you will see a long thin rectangle that can be gently pryed out with a knife tip on the right side of the rectangle. under that cover there is a small button. push that and out comes the nav disc. Voila solved
SOURCE: 2001 grand cherokee disk changer
Does it still say disk error if you change disks?
If so, first guess would be that either a disk is inserted upside down in it's slot or the disk is too scratched up for the player to read.
But if it was playing that disk when you shut the engine off and said disk error when you cranked up again, it could be a fault in the player.
Sometimes CD player "eyes" can get dirty too. I don't know if this is your fix, but I hope it helps a little.
SOURCE: 2005 Jeep Grand Cherokee Ltd - Navigation System error
They did have problems with the disk and radio.Jeep has an updated disk(it happened to my brother).
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