Question about Bose 321GS Series II System

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My Bose 321 shows a code 801 when power down but works fine.

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  • 2 Answers

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Posted on Jan 02, 2017

  • 4 Answers

SOURCE: Bose Lifestyle 48 Error code 801

We had this problem. I called Bose, and they reported that the 801 error is a hard drive problem. The unit started squealing while I was on the phone to support, and the guy heard it. Said the hard drive was failing.

$200 to ship the unit to Bose to replace the drive. Wish they had a secret warantee for what seems like a common problem.

Posted on Jan 13, 2008

SOURCE: Bose 321 Remote not working

DEAR

YOUR REMOTE MAY OK PROBLEM IS WITH YOUR SYSTEM PL CHECK IR SESOER

THANK YOU

Posted on Jan 26, 2008

SOURCE: life style error codes 801 & 802

Unfortunately my Lifestyle is dead after getting these errors!
Bose will fix it - replace it if necessary - but at a cost!!!

Posted on Mar 18, 2008

  • 1 Answer

SOURCE: communicating with your tv message on bose 321 series 2

Well, it seems that this may be a common issue with this BOSE unit. My 321 GSIII was working fine as well for about a week. After a full frustrating day of switching, disconnecting, reconnecting cables and resetting the unit and TV several times, I was forced to call the BOSE Technical. They tried to help with the situation over the phone by directing me to do just about everything I did before I ever called them. After about an hour of their unsuccessful help, they left me in saying that I will now have to run Composite cables because my TV will not connect for some reason through HDMI even though it was working for a short time. AHHHHH...I custom prepared the walls in my new office to accommodate non-exposed cables and wires and now BOSE is saying to expose Composite cables. Tomorrow, I am going to connect the Composite cables to confirm if the 321 will now work that way (for curiousty). I will then call BOSE back and demand a replacement unit. I will keep all in the loop with my progress of this situation.

Posted on Feb 13, 2010

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1 Answer

Bose 321 will not power up


Does the unit show any lights, or do you just have no sound? If you have more questions, or would like to inquire about having you Bose repaired, please visit my website at audioserviceclinic.com. Thank you.

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HI,

Go for a rest first by unplging it for 30min and then plug it back see if this helps or call tech support to oder an update disk.

Goodluck,
Please don't forget to rate the solution

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Those codes should be listed in your owner's manual. Can you please look these up and get back to me?

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Hard drive is ****..... impact computers.com hard drive number is MK4026GAX pull out of system and replace look at my other posting for 801 code!!! and dont be a ******** again and buy a bose!! TELL YOUR FRIENDS , FRIENDS DONT LET FRIENDS BUY BOSE!!!!

Mar 19, 2010 | Bose Lifestyle 48 System

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Communicating with your tv message on bose 321 series 2


Well, it seems that this may be a common issue with this BOSE unit. My 321 GSIII was working fine as well for about a week. After a full frustrating day of switching, disconnecting, reconnecting cables and resetting the unit and TV several times, I was forced to call the BOSE Technical. They tried to help with the situation over the phone by directing me to do just about everything I did before I ever called them. After about an hour of their unsuccessful help, they left me in saying that I will now have to run Composite cables because my TV will not connect for some reason through HDMI even though it was working for a short time. AHHHHH...I custom prepared the walls in my new office to accommodate non-exposed cables and wires and now BOSE is saying to expose Composite cables. Tomorrow, I am going to connect the Composite cables to confirm if the 321 will now work that way (for curiousty). I will then call BOSE back and demand a replacement unit. I will keep all in the loop with my progress of this situation.

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got the same problem

Jul 05, 2008 | Bose (321GS) System

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Have u tryed other disc ? if so your Bose system my have read a corrupted disc u may want to change out your IDE cable and if that doesn't work then corrupted files has made its way to one of your main broads.

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2 Answers

Life style error codes 801 & 802


Hi, I had the same problem, they had to replace my harddrive and the dvd, lost all my music, 145 cds, just got it back, it now works fine,

good luck

jps

Dec 31, 2007 | Bose Lifestyle 38 DVD Home Entertainment...

7 Answers

Life style error codes 801 & 802


When being in contact with BOSE support i got the message that "FAILED 802 Call Bose" refers to issues with the harddisk not being identified.
In my case I had to send the unit to BOSE support. I replaced the existing disk with an identical unformated one but some more actions are needed. The question is what .......

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Bose 321


You probably blew up several components in the power
supply circuit, but yes it can be fixed.
Just take it down to your local TV repair shop.
Oh wait, those don't exist anymore.

-John

Nov 10, 2007 | Bose Lifestyle 30 System

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