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My iphone 4 has crashed and displays the picture of a USB Cable ans the itunes logo, i cant get my laptop to recognise the iphone when i plug it in to restore any ideas?

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You need to put it to DFU mode in order for your computer to recognize it. Here's one way of doing that:

  1. Plug/connect your device to a computer (PC or Mac)
  2. Turn it OFF
  3. Press and hold the POWER and HOME buttons together for EXACTLY 10seconds
  4. Release the POWER button but keep holding the HOME button until the computer beeps indicating that a USB device is recognized.
  5. Open iTunes and restore your device.

Warning: Restoring will delete all data on your device but this is the only way for you to recover it.


If you don't get it at first, try holding the buttons for lesser time or see the other procedures and some screenshots on my tip (link below):

http://www.fixya.com/support/r5541493-put_iphone_ipod_touch_dfu_mode_restore


For more iPhone / iPod touch tips like jailbreaking and unlocking, CLICK HERE.

Posted on Apr 06, 2011

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Corrupted software

It isn't often that Apple gives specific directions about how to fix your problem! Restoring the iPhone 4 will erase everything on it, so make sure everything on the iPhone 4 is stored elsewhere prior to restoring. To restore, connect your iPhone 4 to a computer with iTunes installed. Click "Restore" on the iPhone 4 summary page (click on your iPhone icon on the left menu to find this page). Follow the directions to restore. If your iPhone 4 displays the text "Please wait. Very Low Battery," leave it plugged in. This charges the iPhone 4 enough to be able to restore. If the iPhone 4 hangs on this screen for long periods of time, you may need a new battery.

Force restore mode

If your iPhone 4 is hanging with an Apple logo, or exhibiting some other software problem that prevents iTunes from recognizing it, you can force it into recovery/restore mode and then use iTunes to restore the software.
If the device is powered off, plug one end of your USB cable into the iPhone 4 and leave the other end disconnected. Press down on the Home button, and keep holding it down while you plug the USB cable into your computer. After 5-10 seconds, you should see a "Please Connect to iTunes" image on the iPhone 4, and iTunes should prompt you to restore the software; follow the prompts and the instructions given above.
If the device is powered on, hold down both the power and home buttons until the device reboots and displays the "Connect to iTunes" image (generally, 5-15 seconds).
God bless you

May 24, 2013 | Nokia 7610 Supernova Cell Phone

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MY HTC DREAM switched off itself


Corrupted software

It isn't often that Apple gives specific directions about how to fix your problem! Restoring the iPhone 4 will erase everything on it, so make sure everything on the iPhone 4 is stored elsewhere prior to restoring. To restore, connect your iPhone 4 to a computer with iTunes installed. Click "Restore" on the iPhone 4 summary page (click on your iPhone icon on the left menu to find this page). Follow the directions to restore. If your iPhone 4 displays the text "Please wait. Very Low Battery," leave it plugged in. This charges the iPhone 4 enough to be able to restore. If the iPhone 4 hangs on this screen for long periods of time, you may need a new battery.

Force restore mode

If your iPhone 4 is hanging with an Apple logo, or exhibiting some other software problem that prevents iTunes from recognizing it, you can force it into recovery/restore mode and then use iTunes to restore the software.
If the device is powered off, plug one end of your USB cable into the iPhone 4 and leave the other end disconnected. Press down on the Home button, and keep holding it down while you plug the USB cable into your computer. After 5-10 seconds, you should see a "Please Connect to iTunes" image on the iPhone 4, and iTunes should prompt you to restore the software; follow the prompts and the instructions given above.
If the device is powered on, hold down both the power and home buttons until the device reboots and displays the "Connect to iTunes" image (generally, 5-15 seconds).
God bless you

May 24, 2013 | HTC Google G1/Dream Cell Phone Black...

1 Answer

Got a new Iphone 3Gs and all seems to be ok but when I connect it to my pc all I get is a "iTunes cannot connect to this iPhone because of an unknown error". I'm hoping its something simple that I've just...


If your using a MAC try the below steps as this worked for me:

1. User - Library - Prefrences - com.apple.iTunes.plist
2. Delete that com.apple.iTunes.plist
3. Restart the computer. It should recognise.

If your using a PC the steps are lengthy, and the steps are:

Restore I-Phone
1) Close all programs and restart computer.
2) Open iTunes and plug in powered off iPhone with direct USB connection.
3) If iTunes fails to connect to iPhone...continue to #4, if it does...restore.
4) Shut DOWN iTunes again.
5) Power OFF the iPhone & Disconnect from computer. (Power off two ways-one will work, hold home and sleep button until off or just hold sleep button until off)
6) Hold down Home button & connect to computer using direct connected USB cable (keep holding down the home button until iTunes sees it).
7) It should go into recovery mode and iTunes should recognise it.
8) If you want to recover to previous software version, Hold Alt/Shift and click restore in iTunes. Then select the old update version.

If the above steps doesnot work then try the below steps:

1. Turn the iPhone ON
2. CONNECT it to the computer with a DIRECT USB connection.
3. Make sure iTunes is open so you'll know when it enters DFU mode.
4. HOLD the Power/Sleep-Wake button AND the Home button for 10 seconds.
5. RELEASE only the Power/Sleep-Wake button and continue to hold the Home button.
6. WAIT until iTunes recognizes the phone in DFU Restore mode (in Windows a bubble pops up saying it recognized new hardware "DFU Mode" or something to that effect)
The last step may take SOME TIME, like, say, even 60 seconds or so.
The screen should be OFF (black), if you see the "Connect to iTunes" logo, START OVER.
It may take a few tries to do the steps just right, just reboot
(hold both Power/Sleep-Wake AND Home until the Apple logo appears and the phone turns back on) then try again.
7. Then restore the iphone

-Plug one end of the cord into your phone and the other in your computer
-Remove the cord in your computer, leaving the cord in the phone still plugged in
-Hold both the home button and on/off button on the phone
-Once the screen turns off, let go of the on/off button but continue holding the home button
-Plug in the other end of the cord in your computer while still holding the home button on the phone
-Once the apple logo appears, continue holding until you see the plug into itunes screen on your phone
-Click restore.

Hope this should resolve your issue :)

Mar 01, 2010 | Apple iPhone Smartphone

3 Answers

Iphone will not sync with itunes


Download the latest iTunes to your computer and reset the iPhone. Then re-sync it.
Reset

To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds. During this time, a red "power off" slider may appear and the screen may go black, but do not release Sleep/Wake and Home buttons until the Apple logo appears.
If iPhone won't turn on, or the display freezes or doesn't respond
  1. Press and hold the Home button for at least six seconds, until the application you were using quits.
  2. If that doesn't work, turn iPhone off and turn it on again. Press and hold the Sleep/Wake button on top of iPhone for a few seconds until a red slider appears, and then slide the slider. Then press and hold the Sleep/Wake button until the Apple logo appears.
  3. If that doesn't work, reset iPhone. Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears

More resets:
Try This:
1. Remove Sim Card
2. Hold in 'Home' button and 'On/Off' button together until Apple logo appears
3. Replace Sim Card
4. Hold in 'Home' button and 'On/Off' button together until normal phone screen appears.


Also, Try this:
1.) Shut down the iPhone 3G.
2.) Start up iTunes
3.) Hold down HOME button on the iPhone 3G
4.) While keeping the HOME button depressed, plug in the Sync cable
5.) A message will pop up to ask if you want to reset.
6.) Just click YES and the reset process should start.

Sep 12, 2009 | Apple iPhone 3G

1 Answer

My ipod is so screwed up PLEASE HELP


you can reset its password....but you'll lose all your data. Here's how...
  1. Verify you have iTunes 7.5 or later. Apple recommends using the latest version of iTunes.
  2. Disconnect the USB cable from the iPhone or iPod touch, but leave the other end of the cable connected to your computer's USB port.
  3. Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off.
  4. Press and hold the Home button while reconnecting the USB cable to iPhone. When you reconnect the USB to iPhone, the device should then power on.

    Note: If you see the message "Charging... Please Wait" or you see the screen pictured below, let the device charge for at least 10 minutes to ensure the battery has some charge and then start with step 2 again.
  5. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo.
  6. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message:

    If you don't see the "Connect to iTunes" screen, then disconnect the USB cable from iPhone and repeat steps 3-6.

Sep 03, 2009 | Apple iPod touch

2 Answers

Iphone


You can restore your iPhone if you don't know the passcode this can be done by :

  1. While your iPhone is turned on connect it to iTunes via USB cable
  2. Once iTunes has recognised the iPhone turn your iPhone off and DO NOT disconnect it.
  3. Turn your iPhone on while pressing the home key
  4. When the Apple Logo appears let go of the power key but keep pressing the home key until the screen goes blank
  5. This will put your iPhone in recovery mode and your PC will recognise it as "iPhone DFU mode"
  6. Once this happens go back to iTunes and you will have the option of restoring your iPhone.

Aug 30, 2009 | Apple iPhone Smartphone

1 Answer

My IPOD touch is locked and my daughter forgot the passcode. We don't have access to the computer with the original itunes. The IPOD says to connect to itunes. itunes says it cant connect because there...


all you hv to do is go thru the earlier posts with the same problem....anyways here's the solution again...
  1. Verify you have iTunes 7.5 or later. Apple recommends using the latest version of iTunes.
  2. Disconnect the USB cable from the iPhone or iPod touch, but leave the other end of the cable connected to your computer's USB port.
  3. Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off.
  4. Press and hold the Home button while reconnecting the USB cable to iPhone. When you reconnect the USB to iPhone, the device should then power on.

    Note: If you see the message "Charging... Please Wait" or you see the screen pictured below, let the device charge for at least 10 minutes to ensure the battery has some charge and then start with step 2 again.ht1808_01.jpg
  5. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo.
  6. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message:
    ts1275.png
    ht1808_02.jpgIf you don't see the "Connect to iTunes" screen, then disconnect the USB cable from iPhone and repeat steps 3-6.

Aug 15, 2009 | Audio Players & Recorders

1 Answer

How do i fix an disabled ipod touch ? it say try again in 4,746,824 minutes and i cant unlock it eather


you can reset its password....but you'll lose all your data here's how...
  1. Verify you have iTunes 7.5 or later. Apple recommends using the latest version of iTunes.
  2. Disconnect the USB cable from the iPhone or iPod touch, but leave the other end of the cable connected to your computer's USB port.
  3. Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off.
  4. Press and hold the Home button while reconnecting the USB cable to iPhone. When you reconnect the USB to iPhone, the device should then power on.

    Note: If you see the message "Charging... Please Wait" or you see the screen pictured below, let the device charge for at least 10 minutes to ensure the battery has some charge and then start with step 2 again.ht1808_01.jpg
  5. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo.
  6. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message:
    ts1275.png
    ht1808_02.jpgIf you don't see the "Connect to iTunes" screen, then disconnect the USB cable from iPhone and repeat steps 3-6.

Aug 14, 2009 | Apple iPod touch

1 Answer

Passcode do not come on it says connect to itunes but i cant because i have a code on my ipod


If its not an ipod touch,connect it to system and when it gets detected as a removable disk,goto ipod_control>device filder and rename to _locked to _unlocked.. If its an ipod touch Force it into recovery mode...here's how
  1. Verify you have iTunes 7.5 or later. Apple recommends using the latest version of iTunes.
  2. Disconnect the USB cable from the iPhone or iPod touch, but leave the other end of the cable connected to your computer's USB port.
  3. Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off.
  4. Press and hold the Home button while reconnecting the USB cable to iPhone. When you reconnect the USB to iPhone, the device should then power on.

    Note: If you see the message "Charging... Please Wait" or you see the screen pictured below, let the device charge for at least 10 minutes to ensure the battery has some charge and then start with step 2 again.ht1808_01.jpg
  5. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo.
  6. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message:
    ts1275.png
    ht1808_02.jpgIf you don't see the "Connect to iTunes" screen, then disconnect the USB cable from iPhone and repeat steps 3-6.

Aug 10, 2009 | Apple iPod touch Second Gen (8 GB,...

1 Answer

I have an iphone I downloaded the ants application which seems to have closed the phone down completely I cant get to restore


Products Affected iPhone, iPod touch
Symptoms that may have occurred with an unsuccessful restore may include a frozen screen—either at the Apple logo or some other application—or the device may repeatedly reset.
  1. Verify you have iTunes 7.5 or later. Apple recommends using the latest version of iTunes.
  2. Disconnect the USB cable from the iPhone or iPod touch.
  3. Power off the device (Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off.
  4. Press and hold the Home button while reconnecting USB cable. When you reconnect USB, the device should then power on.

    Note: If you see the message "Charging... Please Wait" or you see the screen pictured below, let the device charge for at least 10 minutes to ensure the battery has some charge and then start with step 2 again. ht1808_01.jpg
  5. Continue holding the Home button while iPhone starts up. While starting up, you will see the Apple logo.
  6. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message: ht1808_02.jpgIf you don't see the "Connect to iTunes" screen, then disconnect the USB cable from iPhone and repeat steps 3-6.
Because you must restore iPhone or iPod touch, iTunes will not recover data from the device, but if it was previously synced on the same computer and the same user account, it should restore a backup (if available). See document 305744, "Updating and Restoring iPhone Software."
If you are still unable to restore the iPhone using this method, check Apple support for further troubleshooting and/or service options.
Note: If you sync both an iPhone and an iPod touch to the same computer, make sure you select the correct backup to restore your settings from (don't select an iPhone backup if you have an iPod touch and don't select an iPod touch backup if you have an iPhone).

May 01, 2008 | Apple iPhone Smartphone

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