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I have an iDeal Panini scanner and after scanning several items, I receive an error: DEVICE ERROR: USB connection timeout. I have tried using it on a different USB port, cleared browsing history, restarted - all with same result. It has been scanning successfully for about 4 weeks and this just started after we connected a flatbed scanner to the same cpu. The flatbed scanner is now disconnected but I keep getting this error. Ideas?

Posted by Anonymous on

6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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SOURCE: Pocket LOOX T830 conection problems

In Settings-->Connections-->USB TO PC, uncheck the "Enable advanced network functionality" helped the PDA Phone work with my laptop.

Posted on Jun 23, 2007

Mix-it-up
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SOURCE: MFC-420CN scanner error

This might be a hint: http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000100/000082/faq000182_001.html?reg=us&c=us&lang=en&prod=mfc420cn_us&Cat=8 another one is this: http://welcome.solutions.brother.com/bsc/public/us/us/en/doc/manual_index.html?reg=us&c=us&lang=en&prod=mfc420cn_us&type2=6&flang=English&dlid=

Posted on Oct 05, 2007

  • 1 Answer

SOURCE: mustek a3 usb 1200 pro scanner problem

I bought one a couple of years ago. After plenty of hit-miss after trying to get it to work on my fresh XP installations, I have a solution. Installing it the normal way simply doesn't work.

First, go to 'start', 'control panel' then 'system'. Click the 'hardware tab' then press 'device manager'. You'll see a list of hardware.

If your scanner is already plugged in, find it (it could be listed under 'imaging' or under 'other devices'. You should see a yellow exclamation point indicating it's there but not working.

If you go to 'control panel... system' first, and then plug in your scanner, it will pop up automatically.

Now, right click on it, select 'update driver'. A window pops up. Insert the CD, then select 'have disk' and install normally.

Installing the remaining software is optional (acrobat 4.05 and so on)

I've used the "Panel" to scan my pics. Working like a charm.

Posted on Mar 02, 2008

  • 20 Answers

SOURCE: mustek a3 usb 1200 pro scanner problem

I can tell you of a similar problem/situation with an HP scanner,.

Having tried every method/procedure/trick...nothing worked! Since I've been doing this type of troubleshooting for the past 10+ years, I knew the scanner was operational...but, NOT getting the right commands to work!. With reading & re-reading
HP's site I reviewed some of their FAQ's and forums. Then I found information (still on HP site) regarding issues- unresolved problems-workarounds. I also found that the software (drivers) cd ,DRIVERS! are "incompatable" with Windows Imaging software which is loaded automatically with windows! You have to delete the windows drivers AND imaging program and edit your registry
then reload HP's drivers(pain in the #%$) wasn't worth all the
trouble. Picked up a $9.00 Epson scanner @ Goodwill that is
so easy-fast-sharp,... drivers load without problems. Donated the
Scan RAT and deducted for taxes! Chances are GOOD that the
Mustek software is doing the same. Delete the Mustek software
and see if Windows doesn't recognise and load it's own drivers!

Posted on May 08, 2008

SOURCE: MEM48U Flatbed scanner

My done the same way, but it just stop working one day after doing a windows download. At that time they was a download that work fine and it is still working, I forgot what web site I went to, but it was a Memorex site.

Hope this helps.

Posted on Jul 24, 2008

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1 Answer

Panini scanner gives error but no details about what is wrong


Hello. The thing you should do first is, turn off the computer and the scanner. Now you need to do is to disconnect the Panini scanner from the computer itself. Then turn on the computer and uninstall the Panini program from the computer. When your done doing all that, reinstall the installtion program for the Panini scanner, then reconnect the scanner back onto the computer, then turn on the scanner and give it a testrun and see what happens. Good Luck!

Apr 22, 2014 | Vision Office Equipment & Supplies

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250 error on documate 510 xerox


Symptom: When scanning you receive an error 250. Cause: This problem can be caused by several different things but is often a driver or communication problem. Solution: Here are several solutions that can resolve this problem:

Solution 1 - Check for communication problems

Using any of the following can cause communication errors:
  • USB hubs
  • Docking stations
  • USB extension cables
  • USB cables longer than 6'
  • Connecting the scanner to one of the computers front USB ports (desktop computer only)
Connect the scanner directly to a USB port on the back of the computer (or side for notebook computers) using a 6 foot or shorter cable.

If you still receive the same error message, try a different USB cable.

Solution 2 - Redetect the scanner with Hidden Devices

Windows Vista, XP and 2000 users
  1. Disconnect the power and USB cable from the scanner.
  2. Click here and select "Run" or "Open".
  3. The Windows Device Manager will open.
    • Click on the "View" menu then select "Show hidden devices".
  4. Click the "+" next to "Imaging Devices". This will show all Imaging Devices previously and currently connected to the computer.
  5. Right-click on the Visioneer or Xerox scanner name and left click on "Uninstall".
  6. If the scanner is listed more than one time, uninstall ALL occurrences of the scanner.
  7. IF you see "?Other Devices" in the device manager list, click on the "+" to view the list of Other Devices.
  8. Right click then left click on "Uninstall" for each occurrence of the scanner. The scanner may be listed as any of the following:
    • USB Scanner
    • USB Device
    • Unknown Device
    • 1200 DPI Scanner
    • (Your Scanner Model)
    • (any other scanners or cameras listed here that you no longer use)
  9. Click the "+" next to "Universal Serial Bus Controllers".
  10. Right-click every listing of "Unknown Device" and select uninstall.
  11. Once all instances have been removed from device manager, reconnect the power and USB.
Windows Me and 98 users
  1. Right-click on the "My Computer" icon on your Windows Desktop
  2. Select "Properties" from the list
  3. Click on the "Device Manager" tab
  4. Find "Imaging Devices" and click on the plus (+) next to it to expand the list
  5. Select your scanner, then click on the "Remove" button
  6. IF you see "?Other Devices", click on the plus (+) next to it to expand the list
  7. Select your scanner then click on the "Remove"; button – your scanner may be listed as any of the following:
    • USB Scanner
    • USB Device
    • Unknown Device
    • 1200dpi Scanner
    • (your scanner model)
  8. Close the Device Manager
  9. Unplug the scanner from the computer and from the power
  10. Plug the scanner back in to the computer and power
Solution 3 - Check for power problems

If the power for the scanner is plugged into a surge protector, battery backup (UPS), or extension cord, plug the scanner directly to the wall.

Solution 4 - Check for conflict with other devices

This error can also be caused by a conflict with another USB device.
  1. Disconnect all USB device from the computer (including the scanner), except for you keyboard and/or mouse
  2. Turn the scanner off
  3. Restart the computer
  4. Once the computer has fully restarted, reconnect and power on the scanner
  5. If the scanner works properly at this time, it means there is a conflict with another device on the computer
  6. It may help to isolate the two items by connecting one of them to a USB add-in card
Solution 5 - Test the scanner on a different computer

If possible, you should try the scanner on a different computer. If the scanner works correctly on a different computer, then the problem is environmental and may be related to your chipset. See solution 6 below.

Solution 6 - Check the computer's chipset

This problem can also be caused by the computer's chipset. To check the chipset:

  1. Vista, XP and 2000 users: Click here and select "Run" or "Open".
    ME and 98 users: Right click on 'My Computer', select 'Properties' then click the 'Device Manager' tab.
  2. The Windows Device Manager will open.
  3. Click on the plus (+) next to 'Universal Serial Bus Controllers'.
  4. This list will include your computer's chipset.


  5. The follow chipsets are known to have communication problems:
    • SiS 7001
    • VIA Rev. 5 or later
    • Open HCD
    • ALi
  6. If your chipset is one of those listed above or it is only listed as 'Standard', you can try updating the chipset drivers.
    • Contact your computer's manufacturer for more information.
  7. If the problem persists, you may need to use a USB add-in card.
    • This is a PCI card that will add more USB ports to your computer.
  8. For more information about USB chipset issues, see www.usbman.com.

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2 Answers

Wont scan some checks and wont scan money orders


The software for your device has special security features programmed in that will recognize commonly counterfeited items.

This software will prevent unauthorized scanning of security documents like cashier's checks, money orders, United States currency, etc.

There is no way to remove this feature from your scanner's software. However, some software allows for very low resolution (100 DPI or less) scans of these documents.

You'll just have to experiment and see if you can scan these documents with your scanner at these lower resolutions.

Feb 04, 2010 | Vision Panini My X 60 Check Scanner

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i have found the way to scan items from a Canon MX310 (on windows)

1.On windows go to control panel
2. click hardware and sounds
3. then hit devices and printers
4. then click on the Canon Inkjet MX310 seriers
5. then you will see scanner management click on scan Photos or docs
6.then place the photo or doc under the scanner and hit scan!

That is all the steps you will need.
17 years old computer tech.

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Canon CanoScan LiDE 500F... Problem:


Ideally, if the scanner can be tried on another computer, that would determine if there is a hardware problem. If the problem persisted on the other computer, then the indication would be a physical hardware issue that would not be fixable at the user level. Just be sure that you have cycled the lock switch a few times leaving it in the unlocked position. Also, for testing purposes, make sure nothing is on the glass when scanning. This is mainly in relation to heavy items such as books. If an item is heavy enough, it could put enough pressure on the scanner glass to push on the scanning element, preventing it from moving and giving a false indication that the unit is locked.

Good luck.

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1 Answer

Scanning drops in middle of scanning


Check to see if the computer has adequate RAM's installed to work with the scanner. Don't forget that in the background it is running scanner software, and the operating system at the very least.

It is also possible that there is a buffer over-run timeout error occurring with the USB port processing. There may be an IRQ address conflict. The over-run timeout error from the USB port may not be reported.

Try connecting a USB powered hub between the computer and the scanner. The powered hub will offer some isolation, and being a hub it has some internal memory with data repeating circuits. I have seen this approach fix a lot of problems with digital cameras and scanners.

If it still has the same fault with the hub, then try using the hub with the scanner on different USB ports. There may be an issue with IRQ's and addresses. Moving to a different port will sometimes allow for a different address for reading the scanner.

Past these options that I mentioned, the fault is very involved. If you do not have the in depth knowledge base about how to trouble-shoot this fault, you will have to get some assistance.

Jerry G.




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2 Answers

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Hello,

 

I have seen your message stating that "Initialization failed - Unable to acquire TWAIN-compliant device" error is received when trying to connect USB-Parallel type to your Laptop.

 

Well,  Printer  Panasonic UF4100, recommends to use only " Printer/Scanner Interface as Bi-directional Parallel (IEEE1284) " means you need to use Parallel cable to connect Printer to the Computer/Notebook.  You may receive some communication error messages if you are using a  "PORT REPLICATOR CABLE"( USB TO PARALLEL connector).  The error message that you have received is related to the communication error. Futher, if you use same USB- Parallel cable for long time the Printer Hardware functionality might go bad, since Printer memory gets confused and will not read or detect the Cable , since it is not a cable to use  mentioned by Panasonic Manufacturer.

 

Let me tell you, general functionality of Printer like Printing would work even if you use USB-Parallel cable. But it is not a case with Scanner and Fax functionality.

 

Hence, I recommend you to use only Parallel cable to connect your Printer to the Laptops.

 

I hope that this will resolve the issue for you.

 

You can email me at thumuvikram@rediffmail.com if you need further assistance.

 

Bye.

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Hi
I had the same problem, at first I thought that it was the original drivers (the ones I got with the printer) so I donwloaded the drivers from the canon website, this did not resolve the problem. What I also tried and it worked for me was connecting the printer to the computer with it's original usb cable. I bought a couple of weekes ago a usb extension cable (about 5 m long). With this extension cable I can print but I can't scan any document, it just gives me the same error. Hope this works also for you.
Bye
PS: My printer is a Canon Pixma MP190

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