Question about Dimplex CS1205 Electric Compact Heater
Before call Dimplex Technical Service (888-346-7539) have your customer turn the Master ON/OFF Switch to OFF. Unplug the fireplace for 12 - 15 minutes. Once plugged back in, have them turn the Master ON/OFF Switch to On and then turn ON each function of the fireplace one at a time. If everything is performing as it should, the unit reset itself. However, if this becomes a recurring problem, they should contact Dimplex Technical Service.
Hope this helps you solve the problem for them.
Posted on Apr 05, 2011
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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