Question about Dimplex CS1205 Electric Compact Heater

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My customer just bought a CS 1205 from our True Value Store. The blower on the new CS 1205 does not work. It has been used three or four time. The flame comes on however. What do you suggest?

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Before call Dimplex Technical Service (888-346-7539) have your customer turn the Master ON/OFF Switch to OFF. Unplug the fireplace for 12 - 15 minutes. Once plugged back in, have them turn the Master ON/OFF Switch to On and then turn ON each function of the fireplace one at a time. If everything is performing as it should, the unit reset itself. However, if this becomes a recurring problem, they should contact Dimplex Technical Service.

Hope this helps you solve the problem for them.

Posted on Apr 05, 2011

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Posted on Jan 02, 2017

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