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I have a photo scanner, trying to install on laptop (HP) with Windows7, cannot find drivers to install scanner---Help. Is there other software I need to download?Thanks.

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Hi howardc3,

May I ask for the brand, type and model name of your photo scanner?

Thank you for using FixYa.

Posted on Apr 05, 2011

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How to Scan in Windows 7 without Using HP Software


Introduction

Windows7 provides a basic set of scanning drivers, also referred to asWindows Image Aquisition (WIA) drivers, that you can use as analternative to scan a document when you cannot scan using the HPdrivers. You might choose to use these scanning drivers for one of thefollowing reasons:
  • Your product released before Windows7 and HP has not released drivers that support scanning for your product.
  • You have not installed the available HP software that includes scanning.
  • You are troubleshooting a scanning problem and trying to identify the source of the problem.
Method one: Scanning with Windows Live Photo Gallery

To scan a document using Windows Live Photo Gallery in Windows7, follow these steps:

  1. Click the Windows icon c01319360.gif, click All Programs, and then click Windows Live Photo Gallery.
  2. Click File, and then click Import From Camera or Scanner.
  3. Click the product you are using to scan, and then click Import.
  4. Make any desired setting changes, and then click Scan.

Method two: Scanning with Paint

To scan a document using Paint in Windows7, follow these steps:

  1. Click the Windows icon c01319360.gif, click All Programs, click Accessories, and then click Paint.
  2. Click the Paint button (c01886001.gif), and then click From Camera or Scanner.
  3. Make any desired setting changes, and then click Scan.

Method three: Scanning with Windows Fax and Scan

To scan a document using Windows Fax and Scan in Windows7, follow these steps:

  1. Click the Windows icon c01319360.gif, click All Programs, and then click Windows Fax and Scan.
  2. Click New Scan.
  3. Make any desired setting changes, and then click Scan.

on Jan 19, 2010 | Office Equipment & Supplies

1 Answer

I am having problems making my scanner work - I can't scan a document from the printer/scanner/fax/copier to my laptop


How is the all-in-one connected to your computer? What OS are you using? Did you install the full software, basic drivers or the OS drivers? Are you starting your scan from the computer or the buttons on the all-in-one? Is this a newly installed printer or one that has been used several times with this computer?

The Photosmart C7180 can be used with a USB connection, wired ethernet network, wireless network, bluetooth or PictBridge. For a Mac OS, only the USB connection will work.

If you need the drivers, see http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lc=en&product=1153754& and select your OS.

If you connected the all-in-one to the computer via a USB connection before installing the software, you may have an OS driver that does not include the scanner driver. Disconnect the USB cable then uninstall the driver. Then install the HP driver. If you do not install the full software, you will not be able to use the buttons on the scanner to launch a scan. You'll have to start the scan from the computer.

If you have the full software, the HP Solution Center is installed. This includes a monitoring program that should run when you start your computer. This listens for the press of a button on the scanner and launches the appropriate part of the HP software. However, you need to set the button destinations in this software first. I recommend manually scanning at least once to set the appropriate resolution and destination folder for your scans. Then in the Solution Center, click Settings, Scan Settings, Button Settings and then Front Panel Scan Buttons. Set these based on your default settings.

If this all-in-one has been working previously, check your connection. Scanning requires bi-directional communication with the computer and can fail even when the printer works. Try a new USB cable and a different port, if you are using that connection. If you are on a network connection, check that the firewall isn't blocking communication. (Temporarily disable the firewall to check.) In Windows, check the Devices and Printers (Win7's name) control panel and check if the scanner is a listed device. Right click on it and check the properties and status. (All-in-ones are often listed twice - as a printer and as a scanner.) HP offers a diagnostic program, http://h10025.www1.hp.com/ewfrf/wc/doclink?lc=en&cc=us&product=1153754&tmp_docname=c02114802 , to check for issues with the scanner.

Try manually scanning with another program than the HP software. Windows includes some options that will acquire scans. XP, Vista and Win7 all include Paint (File > Import from Camera or Scanner > New Scan). Windows7 (and some versions of Vista) include Windows Fax and Scan (click New Scan). If you have the Microsoft Live software, you also have Windows Photo Gallery (works like Paint).

If you are connect the all-in-one to a USB print server, the scanner probably won't work. Try a different type of connection.

If you are using the all-in-one on a network, make sure that the network is up and the printer has an IP address. I've seen routers lose their connection for various reasons. (Rebooting both the modem and router sometimes cures the problem.)

Please add more information on your specific scanner problem and I'll try to provide specific suggestions.

I hope this helps.

Cindy Wells

Apr 09, 2012 | HP Office Equipment & Supplies

1 Answer

My scanner is not working - I try to scan a photo to my MacBook Pro laptop & it says "scan failed". Help.


I own an HP All-In-One printer also. Your laptop is not recognizing your scanner. Make sure you have a good connection from your scanner to your laptop and driver and software are installed. You should have a DVD with all that stuff on it. If not go to the HP website, find your printer model and download the software to your desktop and install it, then reboot.

Sep 03, 2011 | Canon PIXMA MP600 all-In-One InkJet...

2 Answers

I cant install my g2410 scanner on my laptop running windows7


Some scanner drivers are not compatable with Windows 7. Check with the brand to see if they have any drivers available.

Mar 18, 2011 | HP Scanjet G2410 Flatbed Scanner

3 Answers

I have hpm1005-mfp printer and want to install the same in my laptop having windows -7-64 bit OS.I have downloaded the same from hp driver site.Printer is working but i am not able to use scanner in the...


Maybe the software that was installed is not the correct one for the all in one .So check the HP site once again and see if there is a new link to get your software or post a query to them .

Sep 28, 2010 | HP LaserJet M1005 All-In-One Printer

2 Answers

Is there a fix for being able to scan hpj3680


Hi Melinda,

Windows7 provides a basic set of scanning drivers, also referred to as Windows Image Aquisition (WIA) drivers, that you can use as an alternative to scan a document when you cannot scan using the HP drivers. You might choose to use these scanning drivers for one of the following reasons:
  • Your product released before Windows7 and HP has not released drivers that support scanning for your product.
  • You have not installed the available HP software that includes scanning.
  • You are troubleshooting a scanning problem and trying to identify the source of the problem.
ScanningUse one of the following three methods to scan a document. Method one: Scanning with Windows Live Photo GalleryTo scan a document using Windows Live Photo Gallery in Windows7, follow these steps:
  1. Click the Windows icon c01319360.gif , click All Programs , and then click Windows Live Photo Gallery .
  2. Click File , and then click Import From Camera or Scanner .
  3. Click the product you are using to scan, and then click Import .
  4. Make any desired setting changes, and then click Scan .
Method two: Scanning with PaintTo scan a document using Paint in Windows7, follow these steps:
  1. Click the Windows icon c01319360.gif , click All Programs , click Accessories , and then click Paint .
  2. Click the Paint button (c01886001.gif ), and then click From Camera or Scanner .
  3. Make any desired setting changes, and then click Scan .
Method three: Scanning with Windows Fax and ScanTo scan a document using Windows Fax and Scan in Windows7, follow these steps:
  1. Click the Windows icon c01319360.gif , click All Programs , and then click Windows Fax and Scan .
  2. Click New Scan .
  3. Make any desired setting changes, and then click Scan

Please reply if the problem persists.


Regards,
Rizwan

Jan 19, 2010 | HP J3680 Officejet All In One Printer

1 Answer

Won't scan photo to computer.


Scanner: Hi there, " Unplug the Scanner cable from the computer. " Unistall the Scanner drivers from Device manager and also unistall the all the Scanner appications " restart the computer " try to download drivers from the website " after installing drivers and software it will ask you to connect the Scanner. " then you can connect the Scanner and and try to Scan.

Aug 19, 2009 | HP Photosmart C4280 Aio Printer

1 Answer

Loading HP scanjet 4800 onto vista


Hi there from Germany - English isn't the best but got the same problem solved so give it a try:

- first connect scanner to computer without having the drivers already installed
- next computer claims driver cd put in yours from XP or select downloaded XP-driver
- reboot
- try if scanner works - sometimes they do already
- if not head over to System management or system control what it's called in english
- choose add device and choose scanner
- now Windows tries to install a xerox-driver - allow this
- reboot
- and now it should work - if not sue hp! (But buttons for direct printing etc. might not be working anymore - except via the software itself - no more via the buttons

Hope I could help

Dec 20, 2008 | HP Scanjet 4400c Flatbed Scanner

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