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My internet service is with Suddenlink, I have a SMC wireless router, but I can't connect my Acer Aspire computer to it wirelessly.

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Hi - My name is Tina and I am with Suddenlink. Are you leasing the SMC Router from Suddenlink? I'd be happy to help resolve this issue for you -- please contact me directly via email at tina@suddenlink.com. Thanks!

Posted on Apr 06, 2011

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No enternet access


Check the wireless router and high-speed modem.

If the two are not powered on, or if the Ethernet cable connected the two is not completely inserted into both connection ports, you are unable to access the Internet on the Acer Aspire One laptop computer.


Activate the wireless Internet connection on the laptop computer.

Right-click the wireless icon on the desktop, then choose "Enable" from the pop-up menu.


Without activating the wireless receiver on the Acer Aspire One, the laptop is unable to detect any wireless network.


Select the appropriate network you wish to connect to.


Your computer may be attempting to connect to a different Internet connection, preventing you from access the network you desire.


Right-click the wireless icon, select "Search for available wireless networks," then choose the network you want to access.


Restart the computer.


The system may have booted and failed to detect the wireless receiver.

Restarting the computer corrects this issue.


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1 Answer

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Check the wireless router and high-speed modem.

If the two are not powered on, or if the Ethernet cable connected the two is not completely inserted into both connection ports, you are unable to access the Internet on the Acer Aspire One laptop computer.


Activate the wireless Internet connection on the laptop computer.

Right-click the wireless icon on the desktop, then choose "Enable" from the pop-up menu.


Without activating the wireless receiver on the Acer Aspire One, the laptop is unable to detect any wireless network.


Select the appropriate network you wish to connect to.


Your computer may be attempting to connect to a different Internet connection, preventing you from access the network you desire. Right-click the wireless icon, select "Search for available wireless networks," then choose the network you want to access.


Restart the computer.


The system may have booted and failed to detect the wireless receiver. Restarting the computer corrects this issue.


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Check the wireless router and high-speed modem. If the two are not powered on, or if the Ethernet cable connected the two is not completely inserted into both connection ports, you are unable to access the Internet on the Acer Aspire One laptop computer.

  • 2 Activate the wireless Internet connection on the laptop computer. Right-click the wireless icon on the desktop, then choose "Enable" from the pop-up menu. Without activating the wireless receiver on the Acer Aspire One, the laptop is unable to detect any wireless network.
  • 3 Select the appropriate network you wish to connect to. Your computer may be attempting to connect to a different Internet connection, preventing you from access the network you desire. Right-click the wireless icon, select "Search for available wireless networks," then choose the network you want to access.
  • 4 Restart the computer. The system may have booted and failed to detect the wireless receiver. Restarting the computer corrects this issue.
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    What you need first is to install the wireless driver for your wireless card in your computer. If you don't have one you need to purchase a wireless card.
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    Wireless connections to the Internet can be achieved by several methods and it depends upon the method of delivery by the Internet Service Provider in your location.
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