Question about Dayton 1DGX6 Dehumidifier

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We have a Dayton 5EAJ9 dehumidifer in our work office. It continuously runs and will change to turbo.. it is so loud and is set at 30%. What should it be set at and HOW CAN WE CHANGE THE SETTING? We have tried everything. Isn't 30% too low?

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heatman101

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