Question about Venturer Televison & Video

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The TV has no audio. I have a Venturer PLT37260 and I just connect it to the cable box and it has no audio. I have tried everything but I have not been able to fix the problem

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  • Martha Bustillo Apr 05, 2011

    I have no audio on my TV set. I have checked the setup, checked the connections. Had the cable company check the cable box and have not been able to fix it. I have a Venturer PLT37260



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  • Master
  • 325 Answers

The model number you have given me is for the remote to the tv? There is a small circuit board responsible for the sound on the tv. This is considered the mainboard. I've also seen some tvs where the board is independent of the mainboard and is next to the IR receiver on the television. If you're sure you have checked all the settings then I would begin to look internally. I would look for the speaker wires and trace them to their source and begin a repair of the sound part of your television.

Hope this helps! Please rate!

Posted on Apr 05, 2011

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  • Master
  • 2,080 Answers

The most common causes for no sound are as follows:

Volume turned down too low.

MUTE button on.

Speakers set to OFF in AUDIO OPTIONS MENU.

MTS set to SAP in AUDIO OPTIONS menu instead of STEREO or MONO.

Headphones plugged into the headphone output jack on your tv.

If it is not a simple button / setting problem like the ones listed above, make sure the problem is present on all channels and all input modes like the DVD as well. If it is, then the problem is likely a component failure on one of the circuit boards inside the set. If your warranty is still valid, then you should return it right away to the place of purchase for a refund or exchange.

Otherwise, this will require significant disassembly, troubleshooting, repair and component replacement by someone with at least some basic electronic and electrical safety skills. If you are unable to conduct these types of procedures yourself, then you will have to seriously weigh the cost benefit of spending at least $100-$200 to get it fixed at a repair shop by a technician, versus the price of a brand new TV which comes with a full warranty.

Please comment back here to this page if you have any questions, or just require further general assistance and I will respond as soon as I see it.

Thank you very much and good luck, hope this helps a bit.


Posted on Apr 05, 2011

  • 1 more comment 
  • Joe2
    Joe2 Apr 05, 2011

    You probably have this already but here is a link to the Owner's manual for that model:

    To view the Owner's Manual with Operating Instructions just use your mouse to click on the link, which is the underlined and highlighted text just above. This will open a new web browser page automatically for you and allow you to view the information at the website indicated and the contents of the Owner's Manual.

    You may need ADOBE READER installed on your computer to read PDF documents. You can download this free at WWW.ADOBE.COM if necessary. Click on the DOWNLOAD ADOBE READER button on right side of the ADOBE home page when you get there, and then just follow the onscreen instructions to install it.

    See page 19 of the ONLINE USER'S MANUAL for detailed instructions on how to set up the AUDIO OPTIONS on your set.

    Good luck.


  • Joe2
    Joe2 Apr 05, 2011

    If you are able, try testing the AUDIO OUT jacks at the rear of the set to see if they still work.

    Use a set of red and white (left and right0 RCA cables to connect the AUDIO OUT of your TV to the AUX IN of a home stereo receiver / amplifier.

    Then turn on the tv and check if you can hear the TV program sound coming through the stereo speakers when the stereo is also turned on, turned up, and set to AUX input mode.

    Good luck.


  • catadelrosar
    catadelrosar Aug 06, 2012

    Hi, I have the same problem. My venturer not produce sound. The strangest thing is that when I try to change the MTS "mono" to "stereo", I cannot do it. The menu does not give me the option. I have a venuter PLV3622 22" . Thank you.



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