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OKI C5510 MFP - slow flashing green on left; quick flashing red on right - unplugged memory card and reinserted-no help; replaced 4 fuses on ink drums-no help

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  • tim1218 Apr 05, 2011

    this model has a scanner/document feeder mounted above the printer-the message window is on the scanner (top) portion. the ethernet cable feeds to the scanner as well. there is a usb connection from scanner to printer therefore when I disconnect the printer cable there is no communication between printer and scanner therefore no message to read on scanner window

  • tim1218 Apr 05, 2011

    I cannot get OKI USER to display

  • tim1218 Apr 05, 2011

    there is no paper jam. i have had the ink cartridges/drum units and heater element in out a dozen times or more. also - the paper jam light is not flashing. the triangle with exclamation point is the red light taht's flashing as i said in my original question

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Problem in posting. Will reply soon.

Posted on Apr 06, 2011

  • Aloke Das Apr 06, 2011

    Hi,

    According to your problem first check if there is any paper jam. Clear the jam. Change the toner and clear the cartridge. You can also try to change the power cable. Finally you can reset the system. After reset reboot the printer.

    Hi,

    According to your problem first check if there is any paper jam. Clear the jam. Change the toner and clear the cartridge. You can also try to change the power cable. Finally you can reset the system. After reset reboot the printer.

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Try this hard reset

Please try this solution.
Remove the USB cable into the printer and leave the printer on.
Remove all the cartridges.
Close the cartridge door and wait for the INSERT INK MESSAGE to appear.
Disconnect the power cable and from the power source supply. Wait for a couple of minutes.
Reconnect power cord and turn on the printer.
Return all the ink cartridges and close the door. Wait for the calibration process.
Print the test page to check if it working.
Reconnect the USB cable and try to print again.
Post comment if you need more help. Regards

Posted on Apr 05, 2011

  • Benjamin Jr Singson Apr 05, 2011

    Hi Try to reset the toner drum counter



    1. Turn machine on while pushing and holding the TWO up/down menu buttons at same time.
    2. Menu window will show "OKI USER"
    3. Scroll to " Engine Dialog Mode" is indicated. Push Enter button.
    4. "Diagnostic Mode xx.xx.xx S-Mode is indicated.
    5. Scroll to "NV-Ram initial" is indicated. Push ENTER.
    6. Window shows "NV-Ram- Initial Table 1".
    7. Push ONLINE and ENTER Buttons simultaneously and HOLD for 10 seconds after you see "Executing Reset" appear in menu window.
    8. Restart printer.

  • Benjamin Jr Singson Apr 05, 2011

    If MENU windows show up. Try to find whether there are paper jammed that cause lights to blink. Normally a paper jammed is one causes of warning lights.



    What did you do before? Are you printing before and stops prints and it warning light are blinking? If yes, I believe it is a paper jammed message and need to clear the paper jammed.



    Here is how to find the paper jammed.



    http://www.okisysthai.com/support/printe...



    I hope it solves your problem. Regards

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. Turn machine on while pushing and holding the TWO up/down menu buttons at same time.
2. Menu window will show "OKI USER"
3. Scroll to " Engine Dialog Mode" is indicated. Push Enter button.
4. "Diagnostic Mode xx.xx.xx S-Mode is indicated.
5. Scroll to "NV-Ram initial" is indicated. Push ENTER.
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If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

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