Question about Dimplex DGWH4031 Heater

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My dimplex fireplace is too noisy. It's been that way from day one. We should have sent it back, I guess. Everything else is great about it but it sounds like a 747 jet!

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I have been dealing with electric fireplace/heaters for several years, now. And for the life of me, I can not think of a thing that would cause a noise like a 747 jet plane. Could you be a little more specific as to which function of the fireplace cause this noise?

Look forward to hearing from you.

Posted on Apr 05, 2011

  • cvcman May 07, 2011

    I have a Dimplex Hartford and there is a low hum from the flicker bar motor, They are sending me a new motor but I assume I will still hear it. If I remove the 2 screws holding the motor to the metal bracket and hold it in my hand it is wisper quiet. But as soon as it comes into contact with the metal bracket you get the noise vibration. I took the bracket off and put a pc of rubber tape between the bottom of the bracket and the unit bottom. It helped but its still there. My wife cant hear it and im tuned into it now. Every time you up the flame speed the noise goes up an octive higher. The second to the highest speed makes a nasty vibration sound.
    Wish there was a way that I could make it as quiet as it is when im holding it in my hand. I tend to have a little OCD so that doesnt help either...Other than thaht its a nice unit but not sure its worth the 1200.00 we paid for it

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