Question about Mantis 2-Cycle Tiller
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Posted on Jan 02, 2017
contact southern supply
company at 205-833-2525 or email them at
email@example.com and I feel sure Jason or
someone there can help you.
Posted on Sep 14, 2009
Here is an opportunity for the Mantis Company to do the right thing. The design flaw with their tiller is the plastic throttle handle. If the tiller is bumped or banged against the deliberately poor designed part and it breaks you are forced to buy the entire poorly designed assembly ($45.00) so they can earn greater revenue. Designing something to fail goes way beyond the design redundancy mode of most companies these days. They are therefore a leader in the mediocrity field. Not the list I would want to shoot for. They should sell just the part that failed due to the poor design. I realize this would cut into their revenue. Don't they think that I will think twice about buying another Mantis product given the stupidity of their design staff? I am glad that the Mantis customer service person took so much enjoyment in the failure of their product and the admitted frequency with which this issue occurs and the problem it has caused their customers. Sounds like poor design is not the only problem Mantis has within their company. My suggestion - Buy a product from a company other than Mantis.
Posted on Jun 24, 2010
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also have Mantis tiller for 2 years. From the very beginning I had
a problems. I was referred by Mantis to the repair store and was charged $90.00
for oil drainage. The second time I was waiting for handle replacement for ~ 1
month. This tiller can't handle even little jobs and the warranty doesn't worth
a dime. Maybe I will be more successful using it in my living room . I have an
equipment with Briggs and
Stratton engines and I never had a problem.
To me Mantis mean big advertisement and waste of money.
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