Hi, my name is diane, i recently got a logitech pro 9000 and put in the software. I checked all the audio, webcam, windows live chat, my computer. all is working. i sent my brother a webcam video and i played it back to check the sound it was working. i sent it to my brother and although he doesnt have windows live messenger, he has windows messenger. he received it but he said there was no sound, i also sent my son a video to his dell , he also has a logitech, but 2 or 3 years old. he did not get sound either. HMMMM!!! what to do??? can you help? Thanks for your time. Diane
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Re: webcam video email
You can save your video to wma , 3gp or any other playable formats, so that they can view it in a third party softwares like realplayer , divx or winamp etc.. or maybe they should install the latest activex and adobe flash player. i hope it help.....
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The P/N will let you find the camera software for the 860-000109 here: http://support.logitech.com/en_us/article/3428?product=a0qi00000069v1bAAA . This part number is for the QuickCam Pro 9000 or the WebCam Pro 9000. Based on the model number, V-UBM46, you have the QuickCam Pro 9000. Scroll down to find the correct software for the operating system on your computer. The QuickCam Pro 9000 can be used with the LWS (Logitech Webcam Software) versions 1.1, 2.31, 2.51 and 2.80. LWS 2.51 and LWS 2.80 do not support the Video Effects. LWS 2.80 works with Windows 8 and 10 and the direct link to the program installer is http://www.logitech.com/pub/video/lws/lws280.exe . Links to all versions of LWS are at the bottom of the second chart. Additional information and FAQs are available here: http://support.logitech.com/en_us/product/quickcam-pro-9000 .
That particular Cam is for Win 98SE, 2000, ME or XP so won't work on Win 7. The Logitech Pro 9000 will work with Win 7 and is HD quality and excellent audio (Amazon has great deals on them). Google Logitech Vid if you get one then send an invite to connect to your contacts. They too will have to download the Logitech Vid software for 'Live' calling, and the Cam will work in MSN Messenger.
Test it here to ensure your software is not at fault Click 'Allow' in top window and see if your webcam broadcasts in the left hand window http://www.testmycam.com/ All working ? Open WLM Click ( > ) Open Menu > Tools > Audio and Video setup - set default mic and test > Next - set webcam as default and trim using 'Settings' > Finish
Unplug the camera from the computer, run the downloaded file. Plug in the camera when asked. if it still does not work, open device manager by right clicking on my computer or computer which you will find from either desktop or from start menu.
On the computer management window, on the left side click on device manager, then on the right side, find your webcam from the list or look at any devices with a ? mark.
Right click on your webcam or on a device with a ? mark and select properties, tell me the status and the name of the device. then open the Details tab, and tell me the Device instance ID - Value.
The solution (or, should I say "supposed" solution) posted by yooperbud
is 100% wrong, wrong, wrong. As a matter of fact, he couldn't BE more
wrong. While the original question asked had to do with software for
the QuickCam Pro 9000 for the Mac, the answer he gave is 100% directed
at the Windows OS, NOT the Mac. To anyone, and everyone, who has voted
his reply a "Yes", I am sorry.
disconnecting the Camera from the USB port and reinstall the CD software
program. When the program asks you to connect the camera to the
USB port, do so and it should work.
to use it on the Web do this. Web Camera’s have to be
setup on the program they are to be used with. Just installing the camera
on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for
the Audio and Video to function properly. A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/
) set it up as follows:
Go to Tools,
then Options, and click on Audio Settings and set the Microphone
and Speakers to the computer Audio Card.
click on the Video Settings.
camera if Installed Properly will come up and show a video picture.
on the bottom of the page click on Save.
The camera and audio should function properly. Your
friends and Family will now be able to see and her to you. B. Yahoo Setup:
After downloading and installing Yahoo Messenger
) set it up as follows:
Messenger at the top left and click on it.
go down to Preferences and click on it.
Calling and Devices on the right and set the Microphone and Speakers to
the computer Audio Card.
go to the Test Audio section and (in blue writing) click on
“Open the call setup assistant” and follow the instructions on the left
C. Windows Live Messenger:
you start Windows Live Messenger, expand the view by clicking on the
square on top left next to the red X.
on the Windows Live messenger window on the right side, click on “ “Show
Menus.” And then click on “Show the Menu Bar”.
go to the Menu Bar on right side, click on “ “Action.”
“TOOLS” and click “Audio and Video Setting” and follow the
NOTE: You audio and video should work. Enjoy.
When done both the Audio and Video will function properly so
you can chat and see family or friends you are connected to.
Hope this helps. Bud