Question about Dyson DC04 HEPA Bagless Upright Cyclonic Vacuum

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Dyson DC04i keeps cuuting out after approx 5 mins use.Will not restart until it has stood for approx 1Hr

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Posted on Jan 02, 2017

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SOURCE: dyson vacuum cuts off

hi this sound like a familiar problem of the motor o/heating due to lack of ventilation ? check the filters ok? remove the cover concealing the roller brush/beater and check for clogging at the underneath and housing clear it out properly easier to remove/lift out roller ? also clear out the clear bucket dust collector and most important the cone that fits into this canister has a cylindrical honeycombed/small holes(looks like hundreds? ) use a small pointed impliment to poke out all!!these holes as these are relative to vacuum within cylinder so if not clear ? motor no vent and result is no/poor vac and o/heat then thermo switch kicks in and shuts down till motor cools hope this helps best wishes from uk

Posted on Oct 31, 2008

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2 Answers

Filter keeps popping out on dyson dc29


Hi there, it's Jack at Dyson.

It's a good idea to check that the post-filter has been replaced in the machine correctly. This is shown as part of our filter washing video guide below. Remove and replace the filter, pressing it firmly back into place until you hear a click from the red locking catch.


If you continue to have issues after you've given this a try, please contact our experts directly for further assistance by calling the Dyson Customer Helpline. If a replacement part is needed, we'll also be able to confirm whether this is covered under your Dyson warranty.

You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Apr 13, 2015 | Dyson DC29 Yellow Multi Floor Upright...

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The green light on my Dyson dc35 will only stay on for 3 min.


Needs a new battery.Thats what it sounds like...Your battery is.not working correctly. Replace the battery and it will more than likely solve your problem...Hope I Help..
Ellen

Dec 18, 2014 | Dyson DC33 Bagged Upright Vacuum

1 Answer

I have a dc14 that cuts out after five mins even if just stood still i have no blockages it will switch back on after 30 mins any ideas


Hi there,

I'm sorry to hear you're having difficulties with your DC14. Like most Dyson cleaners, your DC14 is equipped with a safety device which shuts off the cleaner if it starts to overheat. This is often due to a blockage, or because the filter needs a wash. Although I note you've already checked for blockages, I'd recommend following the steps shown in our online guide linked below, just to make sure you haven't missed anything:

http://www.dyson.co.uk/support/help.asp?article=626&product=DC14-ANIMAL


The correct way to wash the filter is shown in the guide linked below. The filter should be washed in cold water without any detergent, at least once every 3-6 months. Always ensure it's totally dry before replacing it - this may take up to 12 hours.

http://www.dyson.co.uk/support/help.asp?article=1942&product=DC14-ANIMAL

By clearing any obstructions and washing the filter, you should be able to resolve your issue without further assistance. However, if you've followed these steps and are still concerned, it's probably best if you get in touch with us directly. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to run through some troubleshooting over the phone with you and recommend the best course of action.

Kind regards,

Jack
Dyson Online Customer Support

Sep 12, 2011 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Swithes itself off after approximately 5 minutes?? is ready to use again approx 15 mins later but again only for 5 mins ? Angela


Hi there,

Sorry to hear you're having difficulties with your DC07. Like most Dyson cleaners, your DC07 is equipped with a safety device which shuts off the cleaner if it starts to overheat. This is often due to a blockage, or because the filters need a wash. The easiest way to check for and remove any blockages is to follow the steps shown in our online guide:

http://www.dyson.co.uk/support/help.asp?article=4&product=DC07-SY

The correct way to wash the filters is shown in the video embedded below. The filters should be washed in cold water at least once every 3-6 months. Always ensure they're totally dry before replacing them.

Hopefully this should resolve your issue. However, if you've followed these steps and are still concerned, it's probably best if you get in touch with us directly. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). One of our experts will be happy to run through some troubleshooting over the phone with you and recommend the best course of action.

Kind regards,

Jack
Dyson Online Customer Support


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Jun 17, 2011 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Dyson runs about 5 min then shuts off


REMOVE AND CLEAN FILTERS AND YOU MAY FIND IT WILL WORK OK IF STILL CUTS OUT YOU MAY HAVE A FAULTY THERMAL CUT OUT BLOCK INSIDE THE MOTOR HOUSING
THIS HAPENS WHEN DYSON IS USED WITH CLOGGED FILTERS AND HEAT DAMAGE TO THERMAL BLOCK

AVERAGE REPAIR COST £45 - £ 69 FOR NEW REPLACEMENT

Jul 11, 2010 | Dyson DC14 Full Gear Bagless Upright...

1 Answer

I turn my dyson on and it runs for 5 min then turns off


The symptoms you describe are typical of overheating. That indicates that there's a blockage somewhere. Follow the instructions in your user manual for removing blockages (or you can download a copy from Dyson website if you need to), and make sure the filters are clean too. That should solve the problem.

Jan 07, 2010 | Vacuums

1 Answer

Dyson cleaner keeps cutting out, no blockage found, filter clean.


1. Check the on/off button these can also be troublesome and if you've stood on the cable once or twice you could have a break in the wire and it's shorting, check by turning on and wiggle cable around where it enters machine.
2. Faulty thermocouple, it is held in a white plastic housing screwed with one T15 torx screw to the motor housing. You could replace it but I just shorted mine with some wire and it hasn't failed since and more importantly not caught fire yet!

May 22, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...

3 Answers

How to replace belt on Dyson DC17


Preface: Dyson folks were great, answer so simple I was embarassed after I called. 5 minute fix.
1. Loosen 3 screws from bottom plate using flathead screwdriver or coin edge and remove it.
2. Wiggle roller until it pulls straight out.
3. Squeeze new belt and loop it over metal drive gear (you'll easily see the gear).
4. Keeping belt on gear, insert edge of roller through belt and rotate the roller while pushing it through belt until it is inside the belt, then continue rotating roller and sliding it over until belt is in position over gears on roller.
5. Insert roller into slots on that it came out of, reattach bottom cover and its done.

Mar 21, 2009 | Dyson DC17 Animal Bagless Upright Cyclonic...

2 Answers

Dyson Refuses to Honor Warranty


Hi. I have been repairing Dyson machines since they first came out. DO NOT PAY FOR A NEW CLUTCH. I can assure you that both clutch belts can be replaced. Its A tricky job & can take some time to do. Its more cost effective for a shop to fit a new clutch at your expense $150 Clutch Belts are readily available in the UK you can purchase belts from numerouse sites for approx $10 postage to states $3 to $5 saving you a small fortune. If you want to know how to fit the 2 belts I can sell you A manual for approx $11 Or contact me at dyson@gawab.com for more information.

Aug 14, 2007 | Dyson DC14 Animal Bagless Upright Cyclonic...

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