Question about Franke Plumbing

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Water flow has slowed to a trickle in our Franke pull out spout faucet just over oe year old. have disassembled to clean but found nothing worth while. have not taken spout apart for fear of damaging. help

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  • jmonhn Apr 06, 2011

    sorry - we cleaned all the way back and did check supply tubes also - nothing.

    Doesn'g fix our problem

    jm

  • jmonhn Apr 06, 2011

    needless to say "not what we wanted to hear". Very much appreciate your being upfront with us - does this also mean we can expect a refund of our $18 to apply to new faucet? and yes, probably not be a Franke.



    tjs

    Joyce M

  • jmonhn Apr 07, 2011

    ffps200

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Hi and welcome to FixYa, I am Kelly
This is not an answer yet so please do not rate the post at this time. I need to know which of these models you have to better help you:
http://www.frankeksd.com/productgroup.php?group=7&node=11&lvl=0
After you respond with your model number I will respond again.
Thanks for choosing FixYa,
Kelly

Posted on Apr 06, 2011

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  • Kelly
    Kelly Apr 07, 2011

    Most of these pull out hand sprayer units have a screen in the hose that goes from the sink connection to the spray head. Disconnect both ends of the hose and look for a mini-plastic in line screen / strainer and then clean the screen / strainer under running water in another sink. Test the water flow before you reconnet the pull out spray head by re-attaching the hose to the faucett assembly to make sure you have corrected the problem.
    If after cleaning the sprayer head you still have slow water flow, turn off the water supply and disconnect the plumbing connection to the control handle. Get a bucket and test the flow there for BOTH hoses. If you still do not have good flow then there is something in the house plumbing / wall connection at the water shut off valve. The water valves used in under the sink plumbing are not always of good quality and a small piece of debris in a wall connection can make a HUGE difference in the volume of water that can pass through a wall connection shut off valve. If you are having restricted flow from the wall connection to the sink faucett connection change the wall connection shut off valve.
    Kelly

  • Kelly
    Kelly Apr 07, 2011

    After reading everything that you have done.....



    I suspect that there is debris in either item 17 or 24 this link:

    http://www.frankeksd.com/grfx/pdf_files/...



    The check valves.



    Kelly

  • Kelly
    Kelly Apr 07, 2011

    This faucett comes with a limited 5 year warranty. (See Faucetts)

    http://www.frankeconsumerproducts.com/wa...

    The phone number is 1-800-626-5771

    I would at least make the call and see what they tell you.



    Kelly

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Hi,
The dirt gets caught in the faucet before the spout of the valve...
The only way to clear the dirt out is to take off the supply tubes and then using an air compressor, blow air backwards through the faucet the blow the dirt back out the supply tubes...

heatman101

Posted on Apr 05, 2011

  • D. Floyd Kolb
    D. Floyd Kolb Apr 06, 2011

    You will not see anything and if you have not purged with a good shot of compressed air backwards through it then you will not have it cleaned out completely...
    Even so I have had times when the dirt is lodged so tightly that a complete replacement was necessary...there are very small passageways in there that cannot be accessed with out ruining the faucet...
    Yes!!! very poor design....I agree!!!

    heatman01

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