Question about Amana ARB1917CSR Bottom Freezer Refrigerator

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Amana ARB1917CSR ? Refrigerator freezing food, (bottom) freezer working OK

The entire refrigerator compartment is now freezing everything, whether vegetables in that compartment or water bottles on the top shelf. I sure would appreciate some suggestions and here is what I’ve tried so far.

-- Per the manual’s instructions found that my freezer temp is OK (0-2 F) and thoroughly cleaned the coils (vacuum + garden leaf blower blow-through with front and rear grills removed), but this made no difference.

-- Others on this forum have mentioned possible “damper control problems”, i.e. damper stuck on open and too much cold air from the bottom freezer migrating to the upper refrigerator compartment. Where is this damper located and how can I check it or poke at it to see if it will get back working again? Someone else mentioned taping the duct opening part way, does this work as a last resort?

-- Had this same problem when the refrigerator was delivered new in Aug ’02, and upon a fight with the dealer got the thermostat replaced under warranty. Well, that worked for a while and now the warranty has expired. And in the remote area of the home where this refrigerator is located the appliance dealer (only one available) is known to charge for changing parts, whether or not it solves the problem. I sure would appreciate some help!

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  • Tom Rodriguez Aug 06, 2008


    Thank you for such fast and helpful response. Next week I'll be back at the second home where this refrigerator is located and upon following your suggestions I promise to post my findings. Indeed, I have yet to examine just how the cold air flows up from the lower freezer compartment to the refrigerator chamber above, or the damper mechanism that must be there somewhere.

    Regarding a thermostat failure within 6 years, given it had to replaced (under warranty) within days of this new/expensive refrigerator being delivered, I consider this product to be a LEMON and will NEVER buy an AMANA product again (also no troubleshooting customer support). On the other hand, as I understand they were taken over by Whirlpool and their washer/dryers last forever. (Mine are 17, 17 and 34 years old and still going strong.) Thanks!

  • Geigz Oct 22, 2008

    Our fridge does the same thing. The two veggie drawers are constantly freezing the veggies... which is quite annoying. I like the fridge cold but seriously... that's too much. I'm going to try the duct tape thing but any other recommendations would be greatly appreciated.

  • deeva2di4 Oct 25, 2008

    Warranty on my Amana just ran out 3 days ago - my repairman had been out just over a month ago, more than 30 days, so his previous work is no longer covered under warranty, as I found out 3 days to late!!

    I've had continuous problems with this Amana (bottom freezer) - the most recent being vegetable drawer freezing.  The repairman plugged a cold air circulation hole somewhere behind the 'Chef's Pantry' drawer.  That apparently did NOT solve the veggie freezing, or the 'pantry' drawer freezing.  

    What if we appeal to the now owner/manufacturer - maybe they would prorate something. This Amana is SUCH A LEMON!!!

  • lori kapustik Sep 04, 2013

    differnt model by just a few numbers, but mine is also freezing



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I picked up on something you wrote within your problem description. "got the thermostat replaced under warranty" & "that worked for a while ". back in Aug of 2002. It's August of 2008 and your thermostat may have failed again. 6 years later... not so unusual. Anyway, since your fridge has a bottom freezer, there must be a pass thru between the freezer and the fridge compartment in an area you haven't examined yet. The fridge gets cold air delivered from the freezer to keep it cold thru this pass thru and many fridges have an adjustable flap that allows you to limit that cold air flow. Time permitting, can you do a more thorough examination of the fridge area ( side walls near crisper drawers perhaps?) or better than that, remove the drawers and look for that air duct pass thru. Once located, if it does not have an adjustable damper, try a little duct tape to limit the amount of cold air from migrating into the fridge compartment. Other options: Can you contact Amana customer support directly and get their support? That particular model has been discontinued by Amana but they should be able to support it. Not sure I added anything to what you already know. Gave it a shot thou...

Posted on Aug 06, 2008


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