Question about HP LaserJet 2500L Printer

1 Answer

I changed the drum to my HP LJ 2500L and now ot only prints in black and white. I have triple checked it's the right drum and there are no errors showing up. What's the problem?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,089 Answers

Print a Configuration page, if it is grayscale, you probably installed a bad drum.
Make sure that "color" mode is selected in the program you are using or the printer driver. Check and see if "grayscale is selected.
If you are printing transparencies, they ONLY print grayscale.
Go to hp.com and download the latest drivers.

Posted on Apr 06, 2011

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

The printings in my hp laserjet 1010 keep appearing with a white band at the right side of the page, i've tried to reinstall the toner but still appears...can you help me guys? please!


Go to paint shoot black colord print page, while printing half page switch off the printer remove cartrige gently, check on catridge drum surface is there any while patch in black image on drum ? if yes *** open laser scanner assembly clean the reflect mirror with ear buds gently fix it back then try once..****check image on paper is there any white band? id no replace teflon sleeve/fuser.*****If white patch is not in image clean/replace the transfer roller. best of luck..

Sep 12, 2011 | HP LaserJet 1012 Printer

1 Answer

Hp 2500l prints a dark line horizontal down each page. Can we clean drum at home?


A dark line on the hp 2500 series can come from the drum You can't clean it at home), it can come from a toner cartridge, from the fuser unit and from the optics.
Step one - check if the line in all colors, run copy quality check through Menu and diagnostics, if the line is only on one color your problem is the toner cartridge.
Step two - if the line is on all colors, take the drum unit out and look at the drum, if you see the line on the drum you need to replace the drum unit.
Step three - stop a print in during the printing process by turning the printer off, take out the drum and look at the printed paper under the drum, if the printed page is clear of line your problem is in the fuser.
Good luck.

Dec 14, 2010 | HP Color LaserJet 2500L Laser Printer, up...

1 Answer

Printer print only black while all cartridges are


Check your printer configuration and make sure you haven't mistakenly set it to monochrome (black and white).

Nov 27, 2009 | HP Color LaserJet 2600n Printer

1 Answer

Replaced black toner..now printer won't print any


In this case, actually it is not the Black toner that got depleted. Here the message being displayed indicate that one of the color Toner supply need to be replaced as it got depleted and currently the printer is printing in Black and white using the Black toner cartridge.

in this case, to troubleshoot these issues please try performing the following and check for the results.

* 1. Check for the level of the toner cartridges:

a) Check from the HP Toolbox application. Here are the steps to be performed from your PC:

* Access the Toolbox software.
* Select the Status tab.
* Select the Device status option.

Here you can check for the supplies status in terms of the % remaining for each toner cartridges.

b) By checking the supplies status from the printer control panel display.

On the printer display when printer is in Ready mode the supplies status can be checked from the supplies level indicator. Each toner cartridge and the Imaging drum level will be indicated by a bar which varies according to the level of the supplies present.

c) Print the supplies status page from the printer.

* On the printer control panel menu, press Menu .
* Use the (Right Arrow) button to select Reports, and then press Enter .
* Use the (Right Arrow) button to select Supplies Status, and then press Enter .

If any of the color toner cartridges and the Imaging drum have a low supply level replace them with genuine HP print cartridges.

The part numbers of the consumables are as follows:

* Black print cartridge - Q3960A
* Cyan print cartridge - Q3971A
* Magenta print cartridge - Q3973A
* Yellow print cartridge - Q3972A
* Imaging Drum - Q3964A

Sep 23, 2009 | HP LaserJet 2840 Printer

1 Answer

Hp 2820 prints only on right side of page


Yes, you will need to replace the drum unit as well. be sure to shop around so you can get the best price because some people mark up the price for that part. You can check the status of your supplies from the printer itself by pushing the "menu" button the printer and scrolling through until you see something about supplies status then press the check mark button.

Jun 02, 2009 | HP LaserJet 2820 Printer

1 Answer

Dell lj 5100 shadow print and black streaks


The mfr. & model don't seem right; Dell does have a 5100 but the LJ designation is copyrighted by HP who has a LaserJet 5100.
The rotating drum that transfers the image to paper is smaller in circumference than the paper is long; this accounts for the shadow and the streaks come from the drum no longer being properly discharged and cleaned for the next pass.
I think you need a new drum cartridge and whether Dell or HP made it, you should be able to buy a drum cartridge here:
Precision Roller 
I used them for years while in business and they are great to work with.

Apr 26, 2009 | Dell 5100cn Laser Printer

2 Answers

Hp lj 2500 flashing yellow light


The yellow-print-cartridge
light is blinking, and the
printer stops printing.
 The print cartridge is
empty or missing.
 The printer cannot
detect the print
cartridge correctly.
1. Reinsert or replace the print cartridge.
2. If the print-cartridge light is still blinking but the
Attention light is not on, turn the printer off and
then back on.
3. If the problem persists, repeat the above steps
with yellow print cartridges until the error is
resolved.
4. If the problem persists, replace the printcartridge
E-label reader, which is located on the
pressure assembly of the print-cartridge
carousel.

Jan 09, 2009 | HP LaserJet 2500L Printer

1 Answer

Severe banding


u better check the haftone test first,when printer starts to pict the paper,just let the printer to print paper,stop the paper before entering the fuser unit located back side,if the output is perfect,then it is the problem with the fuser assy,pls revert for further solution or query

Jul 19, 2008 | HP LaserJet 2500L Printer

1 Answer

Ink blobs on edges of printouts


Dear sir,

I figured out this problem it may cause; The problem behaves strangely why only on the right section the printout is not fused. The common section I first check is the high voltage circuit causing no static properties the powder shall be fused with the drum's developer. Now, it is clear also that the cause is within the drum. Pls check drum's life by printing the machine diagnostic details to check all moving and consumables counters. Clean the drum by rotating the developer roller. Well see if there's a irregularity of powder distribution. Have a nice day.

Feb 06, 2008 | Office Equipment & Supplies

Not finding what you are looking for?
HP LaserJet 2500L Printer Logo

161 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...