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I have a Staples SPL-TXC18A shredder. It indicates a full bin when the bottom is barely covered with paper. Anyway to fix this?

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6ya6ya
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Posted on Jan 02, 2017

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SOURCE: Staples SPL-1506X Shredder Issue

I had the same problem. I have a solution but I do not recommend this unless you have technical experience with repairing electrical appliances. I took the back cover of the main shredder unit to expose the wiring (there are 7 screws in total). The bin full sensor has a blue, green, and red connected to it. I clipped the blue wire to defeat the Bin Full error. You can look through the plastic window to check that the bin is full.

Posted on Aug 09, 2008

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JayBlair
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Make sure there is no paper blocking the sensors. Otherwise you may have a bad sensor or switch.

Posted on Jun 05, 2009

FixinFax
  • 3085 Answers

SOURCE: I need help in trouble shooting my staples

Therer should be a tab hanging down that senses when the paper height trips it.

Blow into the sensor with canned air.

Posted on Oct 13, 2009

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SOURCE: staples spl-710sh paper shredder stopped shredding

This exact thing has happened to my unit as well. Ive disassembled it to discover that 5-7 teeth on the gear that the motor drives have been stripped off. Unless the gear can be replaced (which is probably not worth the expense), then the unit is toast. Sorry. Good luck.

Posted on Nov 01, 2009

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SOURCE: I have a shredder from Staples and need to know if

A shredder at our office had the same problem. Take out the bin & turn the shredder upside down. There is a sensor on the bottom that looks like two led lights. If it is covered with paper dust, the shredder will think the bin is full. It might work if you simply wipe it off.

The sensor can be hard to find if it is really dusty, so just wipe off the entire pottom really well.

Posted on Mar 02, 2010

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1 Answer

Staples SPL-QW120D shredder is stuck on "Bin Full" even when empty?


Check operation of the bin interlock inside the area where the bin fits. It may be damaged/defective.

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This is what worked for me.
1) unplug the shredder
2) put the selector in "auto" position. This pulls back the guard which blocks the paper and hids the sensor.
3) a little right of the center of the paper slot is the sensor. You can feel this by inserting a cotton swab in ths slot.
4) put some alcohol on the cotton swab and clean the sensor!!!!

Also the "bin full" sensors are under the shretter head. You can easily see those when you remove the head from the bin by flipping it over. I would advise cleaning those while you are at it. Mine were covered with dirt and dust.

Hope this helps!!
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I have a shredder from Staples and need to know if the bin full indicator can be bypassed.


A shredder at our office had the same problem. Take out the bin & turn the shredder upside down. There is a sensor on the bottom that looks like two led lights. If it is covered with paper dust, the shredder will think the bin is full. It might work if you simply wipe it off.

The sensor can be hard to find if it is really dusty, so just wipe off the entire pottom really well.

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I need help in trouble shooting my staples shredder spl-qw120d, I have lost the manual. It is saying that the bin is full but there is no paper in the bin.


Therer should be a tab hanging down that senses when the paper height trips it.

Blow into the sensor with canned air.

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The "bin full" indicator is always on.


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I had the same problem. I have a solution but I do not recommend this unless you have technical experience with repairing electrical appliances. I took the back cover of the main shredder unit to expose the wiring (there are 7 screws in total). The bin full sensor has a blue, green, and red connected to it. I clipped the blue wire to defeat the Bin Full error. You can look through the plastic window to check that the bin is full.

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