Question about Samsung Washing Machines

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I have purchased a samsung WF7602NAW and will not start and shows code (de) and starts to beep.

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Hi from retired Englishman in SW France,
'de' stands for Door Error. There is likely to be a problem with either the door solenoid/lock or the 'door closed' sensor. Both require a service engineer's attention I suggest ;-0(
Good luck,
John C

Posted on Apr 05, 2011

  • 3 more comments 
  • markvdb100 May 07, 2011

    Hello John, if the Solenoid is new, just replaced, and DE remains... where is the sensor that causes that?

  • john_cross May 07, 2011

    Hi Mark,
    Have you just replaced the solenoid or a service engineer, please? I would expect the sensor to be behind the actual door catch and 'testable' by operation by a small screwdriver poked through the catch aperture.
    Sorry if you are struggling- I should put 'the sensor' before 'the solenoid' in my notes but that is why I say either/or ;-0) I hope this helps.
    Cheers, John C

  • markvdb100 May 07, 2011

    I had to replace this relais because the metal contacts got overheated/plastic melted due to oxidation that caused a bad connection which eventually overheated. A common problem whith these locks as far as I know....

    Is there someway I can 'reset' the machine or force a 'door locked' sensor position?

  • john_cross May 07, 2011

    Sorry Mark, I do not know. Samsungs are not my best ;-0(
    Post you situation as a new thread stating that you had to change the relay/solenoid 'cos it was 'cooked' and that you still have the 'de' and someone should be able to help. Sorry again!
    John C

  • markvdb100 May 07, 2011

    Hi John, thx for your efforts! I've temporarily fixed it now. Just shorted the wires that form the sensor part of the doorlock. We don't have any kids around that'll open the door whilst it's running ;-)... Obviously somthing is wrong with the electronics that tell the doorlock to go into lockposition...

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