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Dvd drive won't read disks - Compaq Presario 5000 PC Desktop

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  • John Sparozich Apr 06, 2011

    Is the drive recognized in the BIOS?
    Does it apear in MyComputer?
    Does it apear in device manager?

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Hi,

If it used to work but now doesn't and you have changed nothing then the following will help.

You can try a CD Laser cleaning kit, you put a liquid on a disc and put it in the dvd drive.
It will clean the laser, hopefully this will work.

If it still doesnt work its most likely at the end of its life.

Try a Music CD, a DVD, and any other discs, make sure the discs aren't scratched.

DVD drives are extremly cheap these days,
I got a Sony DVD Writers for £18 delivered from Play.com

Its very simple to fit,
Switch off PC
Just take of side of the PC Case
Unscrew the 2 screws on each side of the dvd player, disconnect the wires .
Then fit the new one

The PC will pick it up after a restart and it wont need drivers

Goodluck

Posted on Apr 07, 2011

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Posted on Jan 02, 2017

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Hello,

This is not uncommon at all.

There are slight variations in drives and the tracks of data on the disks are extremely small. A disk may be off a tiny amount and may not work in some drives but will work in others. This seems to be particularly true of user recorded disks.

One thing that sometimes works is to make a copy of the disk. Even making a copy with a drive that won't read it normally may sometimes work. The disk copying software will usually warn you and refuse to try if it really can't read it. Try copying it in another machine, that should solve the problem.

HTH

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YBC (/\)

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