Question about Jenn-Air JFC2089HE French Door Refrigerator
About a week ago I noticed that the refrigerator was too cold. It is set at 38 degrees F (and it has always been set at this temperature). Vegetables were frozen and when I put some frozen meats in the fridge to defrost they remained frozen. I also noticed small pieces of ice coming out of the water dispenser. We cleaned the coils with the vaccuum per the instruction manual and it seemed to do the trick, but now the water dispenser won't dispense water. I think it froze! We raised the temperature to 43, left the door open a couple of minutes, and some water came out, but it seems like it is still frozen.
I'll take a stab at helping you.
Most, if not all freezers have a small heater element that keeps the water inlet to that freezer compartment from freezing and if that's defective ( or unplugged ) then any incoming water would freeze before being dispensed or fed into an auto ice maker tray.
The freezer compartment being 'too cold' should not effect water flow if that heater was operational, however it may allow too much cold air to pass into the refridgerator area causing some food to freeze.
It's a good idea to keep the coils clean and dust free as a general rule of thumb but those are used as part of the cooling system to draw heat out of the freezer/fridge area but that doesn't seem to be your problem. Hope my comments help !
Posted on Aug 06, 2008
You have a resevoir inside the fridge compartment that needs to be defrosted. It is frozen.
It is usually located behind the crisper drawers.
It is a small plastic tank that is white about 6 inches or so in length and bolted on to the wall behind the crispers.
A hair dryer usually does the trick in about 10 mins.
Posted on Aug 06, 2008
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