Question about Mitel 5340 IP Phone

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No dial tone on Mitel 5340 IP Phone. The message on the phone is DHCP: Discovery.

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  • 378 Answers

The network isn't configured properly for your phone to boot up. You should contact your phone vendor or system administrator for support.

Posted on Apr 13, 2011

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1 Answer

Phone is displaying DHCP:discovery boot ver 02.01.00.04. Mitel phone was working perfectly until router changed to BT Hub. What can I do to resolve it?


You can download the TNA analyzer to test ports. Or your router is not giving dhcp to the phone. You can try to statically assign an IP address to. The phone.

Feb 18, 2013 | Mitel 5224 IP Phone

1 Answer

What does option 128 missing mean? On MITEL 5340 IP Ohone


It means that your DHCP server on your network is missing the options to allow your phone to boot up. After a month (time on this message), I hope you've managed to get the issue resolved. If not, I hope you've fired your IT support team - they should be able to get this resolved quickly.

Sincerely,
Mark

Feb 21, 2011 | Mitel 5340 IP Phone

1 Answer

On the 5330 i have a Discovery option 128 missing message. There is not a dialtone on the phone, how do I make the phone operational?


I had this problem as well. This is a configuration that needs to be added to your DHCP server to enable the mitel system to obtain an iP address. If you reboot the phone and hold the down arrow it should bring you to a screen you can manually enter the IP address of the network you are useing.

Jan 26, 2011 | Mitel 5220 IP Phone

1 Answer

Handset on Mitel 5340 IP phone with bluetooth has no dial tone but has dial tone on speaker. Bluetooth signal is fine. Help.


Are you referring to the Mitel Cordless handset or headset? The handset and headset must be paired to the module on the back of the phone. Press and hold the button until the display indicates pairing. Then press the Answer button on the handset or headset.

Jan 07, 2011 | Mitel 5340 IP Phone

1 Answer

My Mitel 5340 ip phone will not turn on. i've changed the cable's and it still won't turn on. what could it be?


Is it plugged into the correct port (not the PC port)? The phone requires Power Over Ethernet - this is either done with a PoE Switch or PoE injector. This should provide power to the phone so it can boot.

Dec 14, 2010 | Mitel 5340 IP Phone

1 Answer

I have plugged in my Mitel 5312 phone. I get his message: DHCP:Discovery Option 128 Missing How do I correct this?


My assumption is that your DHCP server isn't set up properly, or that someone has connected a Router to your network.
I suggest you contact your system administrator or vendor for further assistance.

Aug 01, 2010 | Mitel 5220 IP Phone

1 Answer

DHCP DISCOVERY - USING OPTION 128 ERROR ON PHONE


The network switch isn't set up properly.Contact your vendor or network admin for setting this up properly.

May 26, 2010 | Mitel 5215 IP Phone

1 Answer

Cannot receive calls and dial tone flashing


You have a feature active on your phone it's more than likely a call forward feature which would redirect you calls. The broken dial tone or stutter dial tone is an indicator a feature is active. Contact you system admin for the clear all feature code and the clear all call forwarding codes.

Feb 26, 2009 | Mitel 5220 IP Phone

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