Question about Panasonic Televison & Video

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My 3 month old Panasonic Plasma TV (TH-42PZ700A) has suddenly lost its accurate colour control (particularly noticeable on skin tones). Prior to this happening the skin tones were perfect. It followed the TV's switching off by its self for some reason. This has happened before but the next day the colour control returned to perfect - not this time. My control setings remain unchanged.

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  • Anonymous Mar 12, 2014

    all other controls perfect can see no reason why this one should suddenly stop working

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  • Master
  • 624 Answers

Since this is only 3 months old it is still under manufacturs warranty. Anyhting you may do to the TV may void it's warranty. I work at an authorized service center and have seen too many times when people think they can fix something themselves and end up with a voided warranty. You really should take it in or have a authorized service center come to your home and check it out for you. In home service is offered by manufacturers and is normally covered by the warranty.

Anything you may be able to do to get it working this time will most likely happen again since it has happened before. Getting it serviced by an authorized service center may fix the problem permanently.

This may not be the answer you are looking for, but it is the smartest thing you can do. A little hassle now getting it fixed properly will propably save you money and more of a hassle in the future.

Posted on Aug 06, 2008

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Resetting the TV
If the buttons on the remote AND the buttons on the TV case do not work (channels do not change and you cannot open or navigate the menu), the TV has stopped responding. Reset the TV as follows:

NOTE:
Some TVs have a reset button. If available and accessible, try using the reset buttons before using the steps below. Using the reset buttons can save time.

My 3 month old Panasonic - clip_image001.jpg
1. Unplug the TV power cord from the power outlet.
2. Unplug any connected devices (DVD, Set-top boxes, etc...)
3. Press and hold the TV power button for five seconds.
4. Plug the TV power cord back into the power outlet and turn on the TV.
5. Open the on-screen menu to confirm that the TV is responding again.
6. Turn off the TV and reconnect the devices.
7. Turn on the TV.

Posted on Aug 06, 2008

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