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Webcam problem - Acer Computers & Internet

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Acer drivers.

I found this driver: Acer Extensa 5210 Chicony Webcam Driver 5.7

(I have also mirrored the file here.)

Here are the exact steps I took.

1. Downloaded the file.
2. Unzipped it to a folder on my desktop.
3. Ran the "Setup.exe" file in the folder that got unzipped.
4. Went through the installer until it got to the end and then let it restart my computer.
5. Waited for my computer to restart.
6. It popped up something saying it was installing the drivers for my webcam. Waited until it was done.
7. Opened the Control Panel.
8. Opened the Device Manager.
9. Find my webcam under "Imaging Devices". I noticed it was listed as "HP Pavilion Webcam"despite having just installed the Acer drivers.
10. Right-clicked on my webcam and chose "Update Driver Software..."
11. Chose "Browse my computer for driver software"
12. Chose "Let me pick from a list of device drivers on my computer"
13. Unchecked the "Show compatible hardware" checkbox.
14. Scrolled down to the Chicony manufacturer.
15. Chose the "Acer Crystal Eye webcam.
16. Told it to install anyway when it asked me a question about installing that driver.
17. Waited for the driver to be installed.
18. Noted that my webcam was now listed as an Acer Crystal Eye webcam in Device Manager.

And that was it. It appears to work totally fine now

Posted on Apr 05, 2011

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Does your webcam work on this free webcam test site? If so your webcam is fine. You may want to download a free program to take webcam pictures and videos. This article has free download links. If your webcam still isn't working try downloading the webcam driver from the Fujitsu web site.

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Activating the webcam
The drivers for the webcam are pre-installed and an HP Webcam 1000 icon displays on the desktop. Double-click on the icon to activate the webcam. The blue light illuminated next to the webcam lens, just above the LCD screen, indicates the webcam is on.

If double-clicking on the icon does not activate the webcam, do the following activities:

Click Start, then right-click on My Computer, and then select Properties.

On the My Computer properties window, click on the Hardware tab, and then click Device Manager.
Click on the plus ( +) sign next to Imaging Devices and locate the webcam item in the device list.
If the webcam is not listed, do the following activities to install the driver using the webcam driver recovery.
Click Start, click All Programs, click PC Help & Tools, and then click HP Application Recovery.
Select Driver installation and click Next.
Select the HP Webcam 1000 driver from the list, and click Install.
If the webcam is listed under Imaging Devices but there is a red X on the icon, the webcam is disabled. See figure below.
Figure 1: Disabled Webcam Icon

To enable the webcam, right-click the HP WebCam 1000 icon and click Enable. The webcam icon should display on the Desktop.
Alternate locations for the webcam icon
If the webcam is installed but the icon is not displayed on the desktop, look for the webcam icon in one of these alternate locations.
Click Start, and click My Computer. The webcam icon should be displayed with the other devices. See figure below.
Click Start, and click Control Panel , and then click Scanners and Cameras. The webcam icon should be displayed with the other devices.
The HP Webcam 1000 does not install a listing under any of the All Programs menu.
Using the Webcam Diagnostic Test
To ensure the webcam is operating, do the following activities:
Right-click on the WebCam icon, and then select Properties.
Click on Test Camera under Diagnostics on the General tab.
The test should only take a few moments, but allow the test to complete operations by itself.
The result of the test, either “passed” or “failed”, will be displayed.
Figure 2: Webcam 1000 Properties Window

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http://www.testmycam.com/

If it works reasonably well
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I have an HP Laptop with the webcam. Here is info on it.

There should be an icon on the desktop that you can double click to activate it. Then if it is activated the blue light will go on next to the webcam. If there is no icon do the following:

If the webcam icon is not on the desktop, click Start , click All Programs , select HP Pavilion Webcam to open the webcam from the Windows Start menu.
    • Select HP Pavilion Webcam Demo for a demonstration of the features.
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  2. If the webcam icon is not on the desktop or on the Windows Start menu, click Start , and My Computer to open the My Computer window. The webcam should be listed under the Scanner and Cameras heading. Double click on the icon to open the webcam window and display an image from the webcam.
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Enable the webcam If the webcam icon is not displayed on either the desktop or the My Computer window, or cannot be started from the Windows Start menu, the webcam may be disabled. To enable the webcam, do the following actions.
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  2. On the My Computer properties window, click on the Hardware tab, and then click Device Manager .
  3. Click on the plus ( + ) sign next to Imaging Devices and locate the webcam item in the device list.
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  5. If the webcam is not listed in the Device Manager window, you should install the original webcam drivers.
If you need the drivers see below.
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    5. Allow the PC to restart and test the operation of the webcam.
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