Question about Whirlpool Duet GHW9150P Front Load Washer
If you are referring to the Control Lock on a Whirlpool Duet, Kenmore Elite, or Maytag Epic series front loader, this is actually a safety feature that enables the consumer to lock the control panel to prevent children from manipulating the controls and accidentally starting the appliance.
With the lock on, the control panel is disabled and you cannot use any of the controls, except the button to unlock it. It can inadvertently be set following a power outage, leaning against the control panel, or pressing and holding the wrong button. This is usually not an indication of a malfunction.
The following link explains how to lock/unlock this feature:
These instructions are also printed on the front panel of the appliance and in the owner's manual.
If this does not correct your problem, then you may have a more significant problem other than a simple operator control button issue (such as an operator console problem or main control board issue). NOTE: Each one of these washers come with a technical data sheet inside.
To access, you will need to remove the lower toe panel under the door. The access screws are located under the bottom front edge of the panel. You may have to prop the two front feet of the washer up for better access ( a 2x4 works well for this). With the screws removed, the panel should drop down, then come off. If the tech sheet isn't directly behind the panel, it will be affixed to one of the interior cabinet walls.
The tech sheet lists all error code definitions, troubleshooting data, diagnostics procedures and wiring diagrams. I mention the tech sheet because you may need it to troubleshoot if you cannot get the control panel to unlock.
Read through the information provided and if you have questions, please post back and let me know. I hope you find this information helpful.
Posted on Apr 05, 2011
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Posted on Jan 02, 2017
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The Control Lock prevents unintended use of the washer. You can also use the control lock feature to prevent unintended cycle or option changes during a cycle. When CONTROL LOCKED is lit, all buttons are disabled except for Pause/Cancel and Start.
You can lock the controls while the washer is operating.
To lock the controls:
Select and hold DRAIN & SPIN for 3 seconds. The CONTROL LOCKED status light glows.
To unlock the controls:
Select and hold DRAIN & SPIN for 3 seconds or until the CONTROL LOCKED Status light turns off.
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