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I have conon 60D it is brand new that i have often used but pop up flash does not work after using external flash also I do not have flash indicator light on. inside light meter in the build in flash setting it shows the external flash is attached while there is no external flash light attached ...but all other functions of the camera is perfect and working great ..only the build in flash doesnot pop up in auto as well as manual settings...so plz help me best regard shreejen

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  • shreejen Apr 12, 2011

    thanks....Tri3mast ....your soulution tips really works...as following your tips i take a small pin and clear the hot soe area of the camera ..and in some seconds the flash pops up...now my problem is solved ..thanks once again.

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The problem is under the hotshoe plate. There are extremely small hols where the sensor for the internal flash are positioned. These sensors tell the camera when an external flash or some other accessory is mounted on the camera and not to open the internal flash. What happens is because the alignment of these hols is so precise and critical any amount of movement or minute partial of dirt can upset or stick these sensors.

What has happened is that when you removed your external flash the sensors did not reset because of dirt or misalignment so show the setting as if the external flash is still mounted and that's why the internal flash won't pop up.

How to fix it, well for a repair person it may be a simple fix by slightly loosening the hotshoe and cleaning the dirt from under it and realignment. It'll work again until it gets dirt in there again or misaligned. This is one area that Canon shouldn't have been so precise.
I'm not suggesting you do this but when I had the same thing happen to one of my field cameras I took a hard plastic coffee cup and lightly started tapping on the edges of the hot shoe. After a few light taps around the shoe I the internal flash popped up. Once I finished my shoot I sent the camera to Canon to have the problem repaired properly. Repair and shipping to a Canon facility cost me $65.00 Canadian.

Posted on Apr 05, 2011

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