Question about Cameras
The problem is under the hotshoe plate. There are extremely small hols where the sensor for the internal flash are positioned. These sensors tell the camera when an external flash or some other accessory is mounted on the camera and not to open the internal flash. What happens is because the alignment of these hols is so precise and critical any amount of movement or minute partial of dirt can upset or stick these sensors.
What has happened is that when you removed your external flash the sensors did not reset because of dirt or misalignment so show the setting as if the external flash is still mounted and that's why the internal flash won't pop up.
How to fix it, well for a repair person it may be a simple fix by slightly loosening the hotshoe and cleaning the dirt from under it and realignment. It'll work again until it gets dirt in there again or misaligned. This is one area that Canon shouldn't have been so precise.
I'm not suggesting you do this but when I had the same thing happen to one of my field cameras I took a hard plastic coffee cup and lightly started tapping on the edges of the hot shoe. After a few light taps around the shoe I the internal flash popped up. Once I finished my shoot I sent the camera to Canon to have the problem repaired properly. Repair and shipping to a Canon facility cost me $65.00 Canadian.
Posted on Apr 05, 2011
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Posted on Jan 02, 2017
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