Question about Xerox Phaser 8500/DN Printer

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Xerox phaser 8560 error 09:038:46:25836 - Xerox Phaser 8500/DN Printer

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That error code indicates a problem with the ink loader, 09.038 is the black chute. Make sure you are using genuine Xerox ink sticks and that the chute is clear of debris. Next enter Service Diagnostics mode by powering on the machine and hold the back and help buttons at the same time as it boots until it says it is beginning service mode. Once the menu is displayed, go to function, clear ISC Fault and press OK. If this hasn't fixed the problem you will need to replace the ink loader, part # 133K27771. You can buy one here. I will be making a video on how to replace this part later this week, if you need it let me know. - Steven

Posted on Apr 13, 2011

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Error message on xerox 8560 09,038.46:13269


Go to the Xerox.com website and follow the troubleshooting aid to these types of faults.
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That error signifies a problem with the printhead tilt, you need to replace the Process motor camshaft pivot kit, part number 8560-Z2.
http://www.iteminconline.com/8560-z2_8560-z2-xerox-8560-process-motor-camshaft-kit.htm

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Hi,
In the Xerox support website that error indicates that the printer needs to be turned off and call for xerox assistance. Does not specify the problem.

Although, this website refers to this problem.

http://www.fortwayneprinterrepair.com/wordpress/2011/09/25/xerox-phaser-8400-8500-8550-8560-07010-43-error-message/

If the printer has only one year old, the best solution will be to call for xerox assistance because it is under warranty.... I think...

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Whit
Item, Inc.

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Phaser 8560 error code


Most likely you are using generic ink or ink not made for that specific machine. The black ink is the one causing the problem. the printer will then need to be reset.

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