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Posted on Jan 02, 2017
I had been experiencing this problem intermittently for some time, so I finally got a hold of HP support and with the second support technician, I did get a solution that worked for the document I was printing at the time. When Printing, click Printing Preferences, click the Advanced tab, under the Printer Features section, set Minimize margins to On. Per the technician, 'The printable area of the product increases (bottom margin 12 mm to 3 mm), so
that printing closer to the edge of the paper.'
Also, he recommended using the printer's Print Preview option under same the Printer Preferences window. When I did, I did in fact see the document's bottom paper being 'cutoff' with the old settings (i.e., Minimize margins Off), with it On, it look okay.
Hope this helps. Let me know if this works for you.
Posted on Aug 17, 2009
On the back tray where the paper comes out just push the extra piece in that helps to catch the paper until it clicks and it will automatically start coming out the top so you pages are in the order that you want them to be.
Posted on Oct 07, 2009
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In my own experience, Okidata printers have a nasty habit of collecting a lot of paper dust. To start out, I would suggest a really good cleaning, with no paper in the machine, with a can of compressed air. If that does not solve your problem, you might have to replace your feed wheel assembly. Hope this helps!
Posted on Nov 09, 2009
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If the optics are clean (use lint free cloth on 4 rows of black thingys underside of lid)
Then it sounds like the yellow drum needs to be replaced, when printing in word I'm guessing that you have it set to B/W prints hence no colour is engaged, no lines
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