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MP3 players can only play music files in mp3 file format.
You can download mp3 music files from the Internet toyour computer and then copy them to your MP3 player.
For your CD collection, you need to convert your CDs tomp3 music files onto your computer or download them from the Internet and thencopy them to your MP3 player after you have connected the USB cable tothe MP3 player and the computer. You can do this using Windows Media player and Rip the CDs - Media Player willcreate a MP3 music file for each music track.
Click on this link for instruction on converting musicfiles to mp3 file format :- http://www.fixya.com/support/r5798418-creating_transferring_mp3_music_files
I had the same problem, repeatedly. I have two sons, both got identical players. The first registered flawlessly, the second failed repeatedly. No help from anywhere. Tried loading on additional PC's and laptops, no solution. After giving up, and playing with the working model, I realized that the button lock on the non-working model was in the lock position. I unlocked it and it registered. I am amazed that this simple issue is not on the front page of the manual, or pop up in the error message box. Best of luck.
Walmart and many other sites sells songs that are DRM encrypted, meaning they are copy protected. Your MP3 player will not play these unless it is DRM 9 / 10 compatable. The purchase license permits you to download and play in the first device, when copied to another device the DRM prohibits playback in the second device.
Just plug the mp3 player in like it was a removable storage device and drag and drop the songs into a folder on the mp3 player. you can delete the songs the same way. You dont have to install the software that comes with the player. I bought my son one and was having the same problems as you guys and this is how I fixed it.