Question about Dell Photo 964 All-In-One InkJet Printer
Check that the Gold Contacts on the front of the cartridge is clean, also the metal contacts in the printer that read the cartridge may have been jammed out of place.
Use a bright torch, pull out the black and look in the spot were the cartridge goes, you will see the contacts i am referring to. they are very flimsy and can be moved very easy!!
We have come across quite a few with this problem, most of the time it is the actual printer itself though, and replacing the printer is the best resolution.
Posted on Apr 05, 2011
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Posted on Jan 02, 2017
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