Question about Dell Photo 964 All-In-One InkJet Printer

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Black replacement ink in for dell 964 but keep reading missing

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Check that the Gold Contacts on the front of the cartridge is clean, also the metal contacts in the printer that read the cartridge may have been jammed out of place. Use a bright torch, pull out the black and look in the spot were the cartridge goes, you will see the contacts i am referring to. they are very flimsy and can be moved very easy!!
We have come across quite a few with this problem, most of the time it is the actual printer itself though, and replacing the printer is the best resolution.

Posted on Apr 05, 2011

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Posted on Jan 02, 2017

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Dell photo 964 all in one ink jet drivers for vista business sp2


That's because you don't get them from Microsoft; you get them from Dell. Since you didn't specify if it was 32bit or 64 bit I attached the link to the page that has access to both. Dell 964 Photo All In One Printer owners thread W7

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If you unplug the printer from the wall and remove the power brick for 60 seconds, this will reset any error messages the printer has. I would then plug everything back in.

Power on the printer.

Open the printer(with the power on) and take out the Dell Series 5 black cartridge and then reseat it. I would then take out the color Dell Series 5 ink cartridge and reseat it. Now close the printer and it will print an alignment page.

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Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

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Rick

Mar 04, 2011 | Dell Photo 964 All-In-One InkJet Printer

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Did you make sure to pull the plastic strip off the cartridge?

Feb 15, 2010 | Dell Photo 964 All-In-One InkJet Printer

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The black cartridge needs replacing it sounds like. On many printers, that is the only way that you get black.

Jul 05, 2009 | Dell Photo 964 All-In-One InkJet Printer

2 Answers

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If you still have the driver CD for printer best thing to do is to remove the printer from your machine...uninstall all that printer software....reboot your machine without the printer connected....once you have rebooted the machine...plug the printer cable the OS will try to install a new hardware just cancel DO NOT load driver.......go to START>SETTINGS>PRINTER AND FAXES>ADD PRINTER
..........Select PRINTER ATTACHED TO THIS COMPUTER.........UNTICK <AUTOMATICALLY DETECT PRINTER>.......click NEXT....Select USB VIRTUAL PORT from the next drop down list....NEXT.......your system will now try to look for the printer and load the driver...insert your driver disc now.......this should just copy the drive only......

finish the installation and print you should be good to go....

The idea is to not load the picture software provided by Dell.....now you can use refilled ink on the system....but always reset the counters.......ALSO note that some other features of the printer will be disabled like...........


If you want to use all the package of DELL software.......Remove the printer..... uninstall all printer software....reboot and than load printer driver cd once the machine has booted and run install....You will have to make sure than you put in GENUINE cartridge all the time than......I think this idea is better than the first....

Hope this works for you!


Keep me posted and ya please dont forget to vote

Cheers!


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i refill my ink, it dases not recognice it and when attempting to ptint document it open a window with erroe#1203 ,please help

Aug 18, 2008 | Dell Photo 964 All-In-One InkJet Printer

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Either there is a bad contact with one of the inks ( take it out clean the contacts w/ alcool),or turn it off open the printhead area and try putting it back to it's original place, which is usually on the far right.

Aug 12, 2007 | Dell Photo 964 All-In-One InkJet Printer

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