Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Fridge works for about 3 weeks then freezer freezes up and fridge stops working i unplug it for 24 hours and it works for another 3 weeks same story??? what do i dooo? it is a ge side by side newer modelgune

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If there is no cooling at all , before we go further we must confirm the first step of confirming the compressor and gas pressure. So shut off the fridge and leave it off while you clean and check the evaporator for frost. If frost is seen it is a good indication as the compressor is working with sufficient gas within.
Now after about 6 hours plug in the fridge to start. Observe cooling to happen in about one hour and ice to from under three hours.
Earlier make sure that the thermostat was set to normal mode for freezer and fridge.
However if Ice forms then observe the fridge for about 24 hours for cooling to continue and the fridge to cut off . If not the auto defrost timer, or the thermostat must be checked.
If defrost timer works but frost keeps forming check while the compressor shuts check if the heaters are working, check continuity of the heaters.
So try this test from the outside and make your observations so that we come to the solution.

Posted on Apr 05, 2011

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The problem is with the auto defrost cycleThe culprit could be the defrost heater, defrost timer, defrost termination or the fusible link. You will need a technician to help you solve this problem on site.

Posted on Apr 05, 2011

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Leaving the freezer door open for extended period of time could have caused the evaporator to freeze up and prevent cold air being driven into refrig compartment. Unplugging it for 24 hours will give it a great chance to unfreeze. You can also check the freezer temps before you do this - bet they are no where close to the ideal of zero degrees since the ice buildup is an insulator and prevents the freezer compartment from going down to the correct temps. And if the freezer is not at least 10 degrees or less your ice maker, if you have one, will not work since it has a thermostat that only cycles the ice maker at 10 degrees or less.

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Hi and welcome to FixYa, I am Kelly
Without your model number here is what most likely has happened:
The automatic defrosting system is not working due to a component failure.

The components of the automatic defrost system are:
1. Defrost control
2. Defrost heater
3. Defrost thermostat.
4. Wiring to inter-connect 1 - 3 above.

What your currently doing is a manual defrost cycle every 3 weeks because ice blocks the air-flow across the evaporator in the freezer compartment so everything starts warming up in the fresh food section first and finally the freezer as the ice block gets larger.

FYI you can unplug it... remove the contents from the freezer...use an external directed into the freezer compartment for just over 2 hours to do the same process your doing in 24 hours. Until the automatic defrost system is repaired you should do a manual defrost at least every 4 days.
Most units are on an automatic defrost cycle of 6 - 8 hours (usually) all the way up to 10.35 hours per cycle. Yours just is not working at all.

Thanks for choosing FixYa,
Kelly

Thanks for choosing FixYa,
Kelly

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tratra72

You said,
I opened my freezer today and everything was defrosting. The fridge is working fine. I thought maybe did not shut properly so made sure it was closed and 8 hours later it is still not freezing. The fan is working but the air is refrigerator. HELP!!!

1.Try unplugging the fridge for 5 minutes and then restarting it! This may reset the system!
2.If the freezer is so full that the rear vents are blocked then this may happen. Because the fridge and the freezer share the air!
3. If not then the freezer and the fridge have different controls and the freezer control if faulty!

then you need service. ur site has good service companies in your are for our customers!
Bless You,
please give me a good rating before you sign off!
thank you

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