Question about Jura Capresso Impressa X7 Espresso Machine

27 Answers

I purchased a used Jura X9 for my basement bar, but the keys are all programmed different than the defaults in the manual. I know the serial RS-232 port gives access to re-programming the keys, but I don't have a service manual to give me the port speeds or commands. Does anyone know how to reprogram the keys, or alternately how to reset the X9 to factory defaults?

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  • thedeccie Apr 07, 2011

    The user manuals are on every website , including Jura's. If the programming of the keys were in their I would not have asked. The X7 and X9 are unlike the Z5/6, where many key functions can be programmed from the front, and is documented in the user manual. I need the programming, or technical service manual, which I can't seem to find.

  • thedeccie Apr 07, 2011

    Again, this is the same user guide/instruction manual I found the day I got the unit, and the same one the previous suggestion pointed me to. These DO NOT give the procedure to program the keys back to default, or any other configuration. I don't have any inclination to spend $200 to ship this back to Jura just to reprogram the keys. Someone must know how to do this. It is done during setup when purchased new during installation. Thanks,

    Tim

  • thedeccie Apr 07, 2011

    Yes, I already know from the user guide that those are programmable from the front buttons, and I also know how to do all of those. What I need to know is how to get the top left dispense key back to the default "coffee," it is now "espresso," the top right key to the default "cappachino," it is now "left/right grinder," etc. I know this can be done, as it is changed from the manual now, but I don't know how as reprogramming these isn't in the user/instruction guide everyone has pointed me to, and I already had from the beginning. Thanks.

    Tim

  • thedeccie Apr 07, 2011

    The one page "technical datasheet" isn't a "technical service" manual, and only gives power and capacity data. The other is the same user guide everyone has pointed me to, and I had from the beginning. Someone must know how to do this, as my X9 has had the keys reprogrammed.

    Thanks,

    Tim

  • thedeccie Apr 08, 2011

    This is the manual I have had from day one, and the previous 4 posts suggested. I have read, and understand section 14 backwards and forward, and there is nothing in there to show how to get the keys back to where they are supposed to be by default, and where they are shown in the document. I know how to do everything in section 14, and elsewhere in that document. Reprogramming what the keys do is not in the user manual anywhere. Someone must have a technical service manual, as there are no Jura service locations within 200 miles from me. It doesn't make sense for me to have to send this out for service just to get the keys back to "normal." Thanks,

    Tim

  • thedeccie Apr 08, 2011

    It is a Generation 2, A7 model. The link on the page you posted is the same user manual I already have, and is of no use in solving this problem.

    Thanks,

    Tim

  • thedeccie Apr 08, 2011

    Again, this is just the same instruction guide everyone else has pointed me to, but it doesn't have SERVICE information in it. With this instruction guide, which I have already read and understand, it DOES NOT instruct how to get the keys back to where they are by default. For example, the top right key in the manual is supposed to be "Cappachino" on my X9 Gen 2 A7 model. Instead it is programmed to "Left/Right Bin" Selection. Nowhere I can find in the manual is it shown how to move the keys back to their proper, default, arrangement. If you can find it in the manual you have pointed me to let me know. I am a computer engineer, so if anyone has details of how to connect the RS-232 terminal to the back port, and program it from there I can handle making that work.

    Thanks,

    Tim

  • thedeccie Apr 08, 2011

    Are you sure you posted the link to the Service Manual, and not the Instruction Manual everyone has already sent me the link to? With the manual you linked to on page 15 I see:

    The following settings can only be made by the JURA service technician:
    Customised product programming. The standard products
    can be replaced by:
    2 espressi, 1 ristretto, 2 ristretti, small pot, macchiato, milky
    coffee, hot water, steam, 2x
    Grinder selection or rinse button (all buttons can be
    arranged to preference)
    Blocking products
    Setting the filter capacity
    Assigning code groups: Three code groups can be assigned.
    The respective code groups correspond to different authorisations.
    It can be defined, for example, that the programming
    mode of the maintenance programmes is blocked by a code.

    The procedure to do this is in the service manual, but not in the doc you provided the link. Also, I have the Jura X9 Generation 2, model A7, and not the Jura X9 Win.

    Thanks,

    Tim

  • thedeccie Apr 08, 2011

    Are you sure you posted the link to the Service Manual, and not the Instruction Manual everyone has already sent me the link to? With the manual you linked to on page 15 I see: The following settings can only be made by the JURA service technician: Customised product programming. The standard products can be replaced by: 2 espressi, 1 ristretto, 2 ristretti, small pot, macchiato, milky coffee, hot water, steam, 2x Grinder selection or rinse button (all buttons can be arranged to preference) Blocking products Setting the filter capacity Assigning code groups: Three code groups can be assigned. The respective code groups correspond to different authorisations. It can be defined, for example, that the programming mode of the maintenance programmes is blocked by a code. The procedure to do this is in the service manual, but not in the doc you provided the link. Also, I have the Jura X9 Generation 2, model A7, and not the Jura X9 Win. Thanks, Tim

  • thedeccie Apr 08, 2011

    All 9 previous answers give me links to the same document, WHICH DOESN'T have the procedure to reprogram the key positions back to normal. THIS IS NOT what I need. I need the SERVICE or TECHNICAL manual, not the instruction or user guide.

  • thedeccie Apr 08, 2011

    All 9 previous answers give me links to the same document, WHICH DOESN'T have the procedure to reprogram the key positions back to normal. THIS IS NOT what I need. I need the SERVICE or TECHNICAL manual, not the instruction or user guide.

  • thedeccie Apr 09, 2011

    None of these settings have anything to do with resetting the keys back to their default positions.

  • thedeccie Apr 09, 2011

    None of these settings have anything to do with resetting the keys back to their default positions.

  • thedeccie Apr 10, 2011

    There must be someone with the service manual. It doesn't seem right that I should have to take the risk of mailing a unit weighing 60 pounds across teh country to the Jura repair facility just to get the key positions set back to normal. There is nothing wrong, or broken, on the X9. I just need the procedure to reset the keys through, I'm guessing, the serial service port. Is there anyone who can help with this?

    Thanks,

    Tim

  • thedeccie Apr 11, 2011

    Again, this is the same instruction manual available directly from the Jura site, and on page 12 says: 22. Adjustments by the Jura service technician
    The following adjustments/alterations can only be done by a
    Jura service technician.
    ? Re-arrangement of the key occupancy of the coffee
    products
    ? Alteration of the cycles in ?pot of coffee? draw-off
    ? Filter capacity

    The re-arrangement of the keys procedure is what I still need. Please let me know if you do. Thanks.

    Tim

  • thedeccie Apr 11, 2011

    Nope, still the same instruction manual I have had since the beginning. This manual allows the adjustment of coffee strength, water, etc., but not what the keys dispense. 99% of the time I need just "Americano Coffee," and for some reason the previous owner wanted the keys to be everything except "Coffee." I just need my coffee. Thanks.

    Tim

  • thedeccie Apr 11, 2011

    Nope, still the same instruction manual I have had since the beginning. This manual allows the adjustment of coffee strength, water, etc., but not what the keys dispense. 99% of the time I need just "Americano Coffee," and for some reason the previous owner wanted the keys to be everything except "Coffee." I just need my coffee. Thanks.

    Tim

  • thedeccie Apr 11, 2011

    Every one of the previous 13 replies suggest looking at the same X9 instruction manual. Again, what I need is not in there. How to change the keys to what they dispense is what I need. Someone must know the sequence to do this. I already know how to hook a terminal to the back RS-232 port, so if you can just provide the serial port speed, and start/stop/parity bits. plus the commands I would use I can take it from there. Thanks.

    Tim

  • thedeccie Apr 11, 2011

    Every one of the previous 13 replies suggest looking at the same X9 instruction manual. Again, what I need is not in there. How to change the keys to what they dispense is what I need. Someone must know the sequence to do this. I already know how to hook a terminal to the back RS-232 port, so if you can just provide the serial port speed, and start/stop/parity bits. plus the commands I would use I can take it from there. Thanks.

    Tim

  • thedeccie Apr 13, 2011

    Hi Kelly; thanks. Now that part is my area of expertise. I'm a computer engineer, so I understand serial protocols. It is a shame Jura keeps non-service things like rearranging keys secret. Why should anyone have to return the unit just to get the keys back to what you want. It doesn't make sense, but thanks for the info. I'm still hoping a ex-Jura person will be able to give what I'm sure is a simple set of commands to enter. Thanks again.

    Tim

  • thedeccie Apr 13, 2011

    Justin,

    Thanks for the info. Now that part is my area of expertise. I'm a computer engineer, so I understand serial protocols. It is a shame Jura keeps non-service things like rearranging keys secret. Why should anyone have to return the unit just to get the keys back to what you want. It doesn't make sense, but thanks for the info. I'm still hoping a ex-Jura person will be able to give what I'm sure is a simple set of commands to enter. Thanks again.

    Tim

  • thedeccie Apr 15, 2011

    I have tried calling Jura many times. Their answer is always the same, "send it in and we will reset the keys for you." That means $200 shipping, plus whatever they charge, for something that should be able to be performed by anyone with a serial terminal.

    The manual you linked is the same one all the 13 other responses have already provided, and the answer isn't in there.

  • thedeccie Apr 15, 2011

    I have tried calling Jura many times. Their answer is always the same, "send it in and we will reset the keys for you." That means $200 shipping, plus whatever they charge, for something that should be able to be performed by anyone with a serial terminal.

    The manual you linked is the same one all the 13 other responses have already provided, and the answer isn't in there.

  • thedeccie Apr 15, 2011

    15 replies, all pointing TO THE SAME MANUAL. The answer to the question of how to get the keys BACK to the ARRANGEMENT of what they DISPENSE isn't in there. If you want to point me to the "Instructions for Use" manual don't bother. Thanks,

    Tim

  • thedeccie Apr 15, 2011

    15 replies, all pointing TO THE SAME MANUAL. The answer to the question of how to get the keys BACK to the ARRANGEMENT of what they DISPENSE isn't in there. If you want to point me to the "Instructions for Use" manual don't bother. Thanks,

    Tim

    It is the X9. The FixYa categories only had the X7, so I picked that. The X7 and X9 are almost identical in function, so the RS232 Serial commands should work on both.

  • thedeccie Apr 15, 2011

    The X9 Win is a different machine. This is a X9 Gen 2 model A7. Don't bother sending the pdf if they are anything available on jura.com or another generally available web site, because the answer isn't in there. If you have a manual that specifically tells how to change what each key dispenses, for example changing the top right key from "Left/Right Bin" back to "Cappachino" that's what I need. If it's just coffee strenght, temperature, etc., that doesn't do me any good.

    Thanks,

    Tim

  • thedeccie Apr 15, 2011

    The X9 Win is a different machine. This is a X9 Gen 2 model A7. Don't bother sending the pdf if they are anything available on jura.com or another generally available web site, because the answer isn't in there. If you have a manual that specifically tells how to change what each key dispenses, for example changing the top right key from "Left/Right Bin" back to "Cappachino" that's what I need. If it's just coffee strenght, temperature, etc., that doesn't do me any good.


    Thanks,


    Tim

  • thedeccie Apr 17, 2011

    Please stop posting links to the same document. Each of the now 15 postings reference the same X9 Instruction Manual. THE ANSWER IS NOT IN THERE. From the responses the answer requires specific service knowledge of this X9, not general usage instructions found in the manual everyone has linked to. My hope is someone that works on these X9's can give me the commands I can enter through the serial port on the back of the machine. I am a computer engineer who knows how serial protocols work, so i just need the commands and speed of the link. Thank you.

    Tim

  • thedeccie Apr 17, 2011

    Please stop posting links to the same document. Each of the now 15 postings reference the same X9 Instruction Manual. THE ANSWER IS NOT IN THERE. From the responses the answer requires specific service knowledge of this X9, not general usage instructions found in the manual everyone has linked to. My hope is someone that works on these X9's can give me the commands I can enter through the serial port on the back of the machine. I am a computer engineer who knows how serial protocols work, so i just need the commands and speed of the link. Thank you.

    Tim

  • thedeccie Apr 24, 2011

    The solution is not in the instruction manual everyone points me to. Please read the question for my specific problem. Thank you.

  • thedeccie Apr 25, 2011

    Same manual as all the others. It isn't in there.

  • thedeccie Apr 25, 2011

    Nope, it's not... There is no way to change what the keys dispense from the front programming keys.

  • thedeccie Apr 25, 2011

    Nope, it's not... There is no way to change what the keys dispense from the front programming keys

  • thedeccie Apr 28, 2011

    Yep, Pack up a 70 lb machine and pay $220 to ship it half way around the country, then pay Jura another $250 to change a "setting." Three week turnaround. Sounds right; not.

  • thedeccie Apr 28, 2011

    It will cost $220 to ship this 70 lb unit half way across the US, then another $250 for Jura to change the "setting." Three week turnaround. It boggles the mind how wrong this is.

  • thedeccie Apr 28, 2011

    Excellent; thanks. I have been trying to get them to give me something more than "send it back to get the keys set back to default." The weeks it would take, plus over $500 in shipping and service fees, doesn't seem right just to change a "setting." Like I said I am a computer engineer, so if I can just get the commands, and the serial terminal speed, I would be all set. I hope you have better luck than me. Thank much.

    Tim

  • thedeccie Apr 29, 2011

    Thanks much. I can't believe this is so difficult. Looks like I'll have to reverse engineer something.

  • thedeccie May 02, 2011

    Thanks Jim, but I am familiar with this manual. It doesn't show how to get the arrangement of the keys back to default. By everything I have read, and others have sent, the key associations can only be reset by the serial port on the back of the X9. Please let me know if you can find this information. Thank you.

  • thedeccie May 02, 2011

    Yes, I'm a computer engineer, and tried all the permutations I could think of. I do get unittelligable characters with various speeds, parity, and stop bits, so I know the cabling is correct. There are long responses to a carrage return, so something in the protocol must be setup wrong. I don't know how to post a picture here, as this interface (fixya) doesn't give an upload option. Thanks,

    Tim

  • thedeccie May 03, 2011

    Again, please. The X7 instruction manual does not contain this information. Links to this same manual will not help. I need the serial programming commands for a terminal plugged in the back. If the manual you point me to doesn't contain this information, it is not the correct one. Thanks,

    Tim

  • thedeccie May 04, 2011

    Thanks, but it says "error 404 - page not found." Can you pull down the file (english preferred), and post it somewhere? Thanks again.

    Tim

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27 Answers

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See if this helps you. the answer should be in section 14. http://jura-impressa.cz/files/files/35file.pdf
if you need additional help please let me know.

Posted on Apr 08, 2011

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I believe that pressing and holding the N button will restore the Factory Defaults.

Posted on May 03, 2011

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  • Andy Turner May 03, 2011

    I've just found out that the RS-232 Port on the rear of the unit is for an MDB Interface, see link below.
    http://www.brainwaves.jura.com/home_x/se...

    I'm not sure if this would let you change the product descriptions but on Page 13 of the Manual their seems to be a Set Back To Factory Setting Option

  • Andy Turner May 04, 2011

    http://www.brainwaves.jura.com/home_x/se...

  • Andy Turner May 04, 2011

    Hopefully this will work this time.
    http://www.brainwaves.jura.com/home_x/se...
    download_manual_mdb_interface_deutsch.pdf

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You can reprogram the keys from the front panel also. Sounds like you have the manual but I have found several online with some better than others. This one seemed to be the best so far. Scroll down the screen and there is a download button for the PDF file. Section E1 gives the default keys and E14 show how to program the unit. You want to use section 14.2 to customize the system.

I will continue to look for the serial interface connection settings but so far I have not even read that it has a RS232 port.

Jim

Posted on May 02, 2011

  • James Preston
    James Preston May 02, 2011

    Are you sure that this is a X9 model? They make many models including many models sporting the 9 character. None of the X9 manuals I have found and read mention anything about a RS232 connector. Is it possible the previous owner modified it to have the port to ease their programming?

    Thanks, Jim

  • James Preston
    James Preston May 02, 2011

    Sorry, for the previous posts, unfortuneately the way Fixya sets the website when I post my first shot I do not get access to all the other posting and this is why you ended up with so many posts to the same thing.
    Since you say you are familiar with computers, have you tried the standard (sort of) settings for the port? I would suggest that 9600 and 19200 were the most popular settings for older equipment. I worked for a medical manufacturer for 21 years and many of the equipment used 19200. Also change between 7 and 8 bits and the stop bit.

    I will not post any other suggestions not related to using the serial port except for one request, can you post a picture of the machine?

    Thanks, Jim

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Hi thedeccie,

I see you have been sent the Instructional Manual a few times now, let me see if I can still contact my contacts at Jura for proper instructions, haven't worked on one of these for years! Just give me about 48 hours, after that, if I haven't responded, reject my answer.

Hope to come back to you soon.

Regards :-)

Posted on Apr 28, 2011

  • Jacques De Meyer Apr 29, 2011

    Alas I can not help you. The technicians at Jura aren't even aware how it is done, they use the port yes, but the rest is handled with "Automatic" software.




    Sorry, I tried. Good luck to you though.

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Please visit the following site:
http://kitchen.manualsonline.com/manuals/mfg/jura/impressa_x7_1.html
Click on the above link to open the site. Here you will find the service manual for Jura Capresso Impressa X7. Click on 'Download' / "Get this manual" to download the pdf document.
Good Luck.

Posted on May 03, 2011

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You can go to this link http://kitchen.manualsonline.com/manuals/mfg/jura/impressa_x7_1.html and click on GET THIS MANUAL. It will open up in adobe acrobat where you can read it and also save it to to your harddrive to read again later. There is a whole section on programming it with pictures. (it's free)

Posted on May 03, 2011

  • mszona May 04, 2011

    Sorry I can't locate a service manual for that machine. General rule for connection speed with these kinds of things is the slower the better, probably 9600. You could see if it gives you any kind of menu, however if it uses propriatary interface software then you won't be able to figure it out without the manual. It may bring up a terminal menu... just depends on how it was programmed. Wish I could help you more than that---



    I just noticed that your original post has both the Jura X9 mentioned in two places but the x7 in the subject line. I gave you the manual for the x7. I'm not sure what you are trying to reset but here's the manual for the x9 that talks about changing settings for water hardness, times etc http://www.nl.jura.com/home_nl_x/service...

    Perhaps that will help with some changes? However I still can't find any more about resetting to factory settings or reprogramming , service manual nor do I have access to that for that machine. So it still boils down to what I said above if you need to change other things---


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Hello there, been trying to locate a user manual for your device to help sort your problems over the past week but the operationg instructions have been elusive online. Apparently the unit is not a common one and is also quite expensive so is not a unit to be yoyed with. Although i was able to get a link to help if you are in the USA Contact the JURAUSA/Xpresso, Inc. customer service department at their toll free telephone number 1-800-789-4109. One of the product technicians will discuss the difficulties that you are having with your machine. If they cannot solve the matter over the telephone they will make arrangements for the machine to be sent to JURAUSA/Xpresso, Inc.
Jura is one of Europe's top expresso machine companies.
Hope this solution has been helpful?

Posted on May 01, 2011

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Unable to find any info on the serial port or a tech manual.

Suggest sending it to the factory and have them reset it.

Posted on Apr 27, 2011

  • mpcheesman1
    mpcheesman1 Apr 28, 2011

    Thanks for the 2 thumbs.No manual is available as said before.Dont send it.Sounds right to me.

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Are you check this information in the Jura X9 User Guide ? In "Settign" section

Or visit www.jura.com

Hope helps.

Posted on Apr 25, 2011

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Hello The,

Please download the manual from the link provided below :

http://www.au.jura.com/home_au_x/service_support/download_manual_jura_impressa_x9_english.pdf

Posted on Apr 24, 2011

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The manual is available here:

http://www.pennineteaandcoffee.co.uk/pdf/jura/x9manual.pdf

Posted on Apr 18, 2011

  • EugenesDIYDen
    EugenesDIYDen Apr 18, 2011

    On page 5 of the manual it shows that key "P" is for accessing the programming mode.

    The following parameters can be programmed:
    Water hardness
    Setup (product)
    Time
    Switch-on time
    Switch-off time
    Language
    Display (unit and time format)
    Information (number of products made, number of cleaning
    cycles run)

    Page 10 gives the programming procedure for e.g. cappuccino

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Hi thedeccie,


I see that you are having difficulties with the programing of your Espresso Machine.

I will be more than glad to provide you the info that you may need to reprogram your Espresso machine.

I do not have the information regarding your concern but was able to locate the manual where you can get further details and information on how to reprogram your Espresso Machine.

Try to visit this site for further details, Click the Link below.
http://www.nl.jura.com/home_nl_x/service_support/download_manual_jura_impressa_x9win_english.pdf

I hope that this will be of help regarding your concern.

Have a nice day,

mvincentc

Posted on Apr 16, 2011

  • Michael Vincent Cruz Apr 17, 2011

    Hi Tim,

    Hi Tim

    I'm sorry, I didn't know that you were already directed to the manual, I see that your main concern is the upper left button which is suppose to be coffee but it is set to espresso.

    On the right there is a control panel if you slide the cover up I believe the letter P will be for the settings and programming function of your Jura x9.

    Once you are in the control panel Press the P button this will show you information on teh LCD panel giving you options to set the priogramming functions of each button you have, also I see that the espresso button is as well as the coffee button I guess there is just a setting that needs to be changed to enable the coffee function on that button or maybe a pattern to get the coffee functionality to be enabled using that button on the upper left.

    I just am not sure on how to change the settings but from what I see in the manuals the letter P button in the control panel is where you can reprogram the buttons on your Jura X9.

    I hope that this can help you more regarding you concern.

    Have a nice day Tim,

    mvincentc

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Hello
I've two manuals of the Jura Impressa X9. One is about its operating instrucions and other related to its settings; Jura impressa X9win manual. I don't know will it help you or not. I can't send these to you by this sites, as it won't allow me to send large files in PDF like this. If you send your Email address to me, I'll send it to you by yahoo.Ok
Wish You A Happy Easter.

Posted on Apr 15, 2011

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Technical data is found on page 18 of the manual http://dl.owneriq.net/2/24dceab6-61e2-49a6-bc0f-6347fa7f18e1.pdf click this link page 12 also discusses setting up the display as well if you have any further questions message me back I await your reply Thanks Rick
p.s this manual is for the x9 although i did see once you had the x7 but you wrote twice the x9 model if this is the x7 you are requiring please message me back Thanks again

Posted on Apr 15, 2011

  • 4 more comments 
  • Rick Ead
    Rick Ead Apr 16, 2011

    Hello tim,
    I went off what you wrote for the program codes this though sorry bud i dont speak tasmanian devil and have no idea what this is supposed to mean isn't nor do I know what this means either Don't so either we need an interpretur that speaks tasmanian devil to try to get the right model information from you or you need to write exactly what your asking for We also are not able to see every other techs post until after we have posted so please write me back with exactly what your looking for and I will look into it further Thanks Rick

  • Rick Ead
    Rick Ead Apr 16, 2011

    well i guess you have opted to get the same thing instead of writing exactly what your looking for have a nice day Rick

  • Rick Ead
    Rick Ead Apr 17, 2011

    tim no matter how many times you post from this one or that one we cant see what other techs are writeing so of course when we first start off trying to answer your vague question we would show you the manual your looking for the specific way to set it to the factory default correct so why not just call jura? Thanks again Rick

  • Rick Ead
    Rick Ead Apr 18, 2011

    Hi tim,

    I would suggest you click on this link which is the contact information for jura and call them directly rather then continue your chat further on here this way your questions will be answered by the manufacturer http://www.uk.jura.com/home_uk_x/contact... if you have any further questions message me back and thanks again Rick

  • Rick Ead
    Rick Ead Apr 25, 2011

    and you wont find the key solution on this site you would only get that directly from jura and they wont give it to you instead they would have you send your unit in and they would do it themselves and charge you for it but then again your looking for a way to beat paying that amount sorry bud this is the way jura chooses to conduct there business your a computer engineer so surely you realize why they wont give this information out Thanks again Rick

  • Rick Ead
    Rick Ead Apr 28, 2011

    this unit sells for 3 grand alone surely you took into consideration the cost of what would happen if you had to send it in for repair before you bought the unit Rick

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  • Jura Capresso Master
  • 12,061 Answers

Www.cse.unsw.edu.au/people/facilities/.../Coffee_Machine_Instructions.pdf


http://www.uk.jura.com/home_uk_x/products_commercial_use2/impressa_x9_chrome.htm


OK above top, is your manual, below is your manufacturers link, use the Contact, and ask them for assistance, they will then either supply you with a manual, or simply inform you what to do.

Posted on Apr 13, 2011

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On the following manual, on page 10 &11, there are instructions for resetting various functions of the machine:
http://www.cse.unsw.edu.au/people/facilities/downloads/Coffee_Machine_Instructions.pdf
I hope this helps, since obtaining a factory manual would be most likely difficult and costly.

Posted on Apr 11, 2011

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Reading the manual here:
http://www.uk.jura.com/home_uk_x/service_support/download_manual_jura_impressa_x9_english.pdf

Changing the presets is done via the steps in Paragrah 14.2 on page 11 of the pdf file above. If this is not what you were looking for; feel free to seek the advice of another Expert.

Kelly

Posted on Apr 11, 2011

  • 1 more comment 
  • Kelly
    Kelly Apr 12, 2011

    Hi Tim,



    I can see your frustration in trying to get an answer. I am not sure we at FixYa have a bonafide Jura equipment only Expert. This is most likely why your not getting any service manual information. Having said that... my goal here is not about the money but to maybe point you to someone who can answer your question and help you. After hours of searching; this is probably the best source your going to come across to ask your question:

    http://www.gilkatho.com.au/Contact-Us



    Since they are a dealer you may just get the standard "Send it to us or the closest service center for re-programming" answer. Occasionally though you get lucky.



    I found this statement on line several times:



    "it is a proprietary port and needs a special interface box."



    Not what you wanted to hear but the best I can do for you. I sure would like to hear what the eventual remedy is.



    Kelly

  • Kelly
    Kelly Apr 12, 2011

    Tim,

    From everything I have read over that last couple of days they use a PID to an RS485 interface and then connect to the RS232 connection of the X9 using proprietary software to communicate with the units firmware.



    I am only assuming the interface is similar to this one:

    http://www.google.com/products/catalog?q...#



    Kelly

  • Kelly
    Kelly Apr 13, 2011

    Hi again Tim. I know you have been sent versions of this manual repeatedly but.. for real check out page 28 of this link:

    http://www.nl.jura.com/home_nl_x/service...



    I note this is the J9.3 manual.



    Still just trying to help... this may be old new to you by now. If so I think I have about reached the end of my rope here as far as finding a solution for you. Sure did give it a serious go though. Mainly because I wanted to know the answer myself.



    It appears they charge a flat rate fee of $275.00 no matter what the problem or need for repairs of the machines are.



    Would tweak me to have to pay someone that fee just to reprogram the keys!

    Kelly




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I have the programming instructions for this machine.
actually, it's the complete operations manual including diagrams etc.
I felt kinda sorry for you, and even though this machine is outside my area of expertise, I thought I'd help you out anyway since this question has been hanging around for a while.
You can get the complete manual here:
http://dl.owneriq.net/f/f633f70f-1392-4fce-9606-4a55c237ee1f.pdf
It explains how to program all the buttons etc.
It even tells how to change the programming language in case someone changed the language on the machine!

Thank you for choosing FixYa.

Don't forget to close this thread as "solution accepted" if you don't require further assistance.

Posted on Apr 11, 2011

  • Norman Skinner
    Norman Skinner Apr 11, 2011

    My apologies as I didn't know what your exact problem was at the time - I just knew you wanted to "program" it.
    The only use I have found for that RS232 port was for the MDC interface (Multi Drop Coin) and the software that comes with that doesn't even change button assignments.
    I now understand your frustration in attempting to locate the information you require.
    After searching myself, I have a feeling that only jura techs may be able to perform these operations as it may require special hardware between the computer and the RS232 on the X9 which they are keeping a tight lid on, along with proprietary software that is useless without that hardware between it and the coffee maker. Since any information regarding the programming is useless without the hardware (I suspect) there is no reason to publish any information on it. Heck, it took me long enough to even find out about the MDC interface!
    I hope you eventually find what you are looking for and I am sorry I was unable to locate it for you, but trust me, once I saw what it was you were looking for, I did give it my best effort !

  • Norman Skinner
    Norman Skinner Apr 12, 2011

    My apologies on the part of FixYa, as you don't know how it works on our end...any "premium" question (amount award offered) that we can see, we aren't allowed to see other answers given until it goes back out into the wild as it were, so each agent is flying blind until you tell them, hey, 10 others gave me the same info...and by then it's too late and your frustration has again increased. Please forgive us, it's just the way the pecking order works in answering these things.

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  • 710 Answers

Here are the factory settings I found for a couple other Capresso Impressa machines:
Your machine instructions do not give the settings.

Filter: no
Hardiness setting: The IMPRESSA X9 is preset to 16° German hardness.
Aroma: strong
Temperature: high
Big cup: 240 ml, 8 oz
Coffee cup: 150 ml, 5 oz
Espresso cup: 60 ml, 2 oz
1-cup: 120 ml, 4 oz
2-cup: 240 ml, 8 oz
Water portion: 150 ml, 5oz
Steam: 60 sec
Time: not set
Unit on: not set
Auto off: 2 hours after last use
Language: English

The instructions for one of those stated that you could reset back to factory settings with the "reset" on the program screen.

I hope this works for you. If it does, I'd appreciate your vote. Thanks,

Handie Andie

Posted on Apr 09, 2011

  • 1 more comment 
  • Handie Andie
    Handie Andie Apr 09, 2011

    Hi,

    Apparently Jura doesn't want anyone working on their machines except their technicians...

    I called the support number for Jura and they said they only do models other than X models.
    But, they gave me the number for the facility which does offer customer support for them. The number is 440-808-0060

    I'm sorry we couldn't help you anymore than that. Jura just doesn't provide information freely.

    I hope your get some help at that number.

    Handie Andie

  • Handie Andie
    Handie Andie Apr 12, 2011

    Hi Tim,

    I'm sorry to have to give you this bad information, but Jura protects their technical information to the hilt.

    Here is a website forum composed of coffee gurus:http://www.coffeeforums.com/forum/coffee...

    If you scroll down to the last 2 comments, a coffee machine parts man speaks about Jura's extreme secrecy on their product. I quote from him: "Since 1985, Jura has been using Saeco for manufacturing fully automatic
    Jura models. Now they have designed their own brew group and suddenly
    made it a 100% exclusive and will not give any service information, do
    not train anyone, do not sell parts or use any outside service companies
    other than their exclusive single workshop, located in Pennsylvania."

    I'm sorry that we could not do any more for you.

    Thanks,
    Handie Andie

  • Handie Andie
    Handie Andie Apr 25, 2011

    Hi,

    Your question keeps coming up on our unsolved problems list.
    I have spent much time on the net and several private phone calls to Jura and have been told repeatedly that they do not give out this information.
    They factory train their techs in Europe and this information is private only to their techs.
    I know you do not want to accept this, but you must take your coffeemaker to a Jura repair facility to have their "factory trained experts" reprogram it.

    I fix everything myself and understand the frustration at not being able to DIY when you are a programmer yourself. That is just the way Jura works. The keep income coming in that way.......

    Handie Andie

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Http://www.uk.jura.com/home_uk_x/products_commercial_use2/impressa_x9_chrome.htm

hi.
this link takes you to the jura company page for the jura inpressa x9.

from this page you can access technical specs. tips and faqs specific for this machine. and the full downloadable instruction manual in PDF format.

this appears to show full programming instructions for all aspects of the machine.

i hope this helps you.

Posted on Apr 08, 2011

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Hello,

Thank you for using fixya.com

I am providing with the manual of JURA X9. You can find the steps on how to reset it into the factory settings and you can also find some other troubleshooting procedures just in case you will be having some problems in the future.

Please click the link below:

http://www.nl.jura.com/home_nl_x/service_support/download_manual_jura_impressa_x9win_english.pdf

Posted on Apr 08, 2011

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Here is a link to the manual. I believe it explains everything for programming. If you need further assistance please let me know:
http://www.nl.jura.com/home_nl_x/service_support/download_manual_jura_impressa_x9win_english.pdf
Thank you,
Lee

Posted on Apr 08, 2011

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It looks like there are two main generations of the X9 model. You can find the manual for both types at the manufacturer's website: http://www.jura.com/home_x/service_support/manual_impressa_x9.htm
If the manual doesn't help, please reply with your generation or typ number and I can try to look into finding the steps for your specific model.

Posted on Apr 08, 2011

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There is no information available for re-programing the keys, but you can get virtual support for your any problem and can download technical data for your product. For that you have to visit this web link :

http://www.xpresscoffeeuk.co.uk/juracentre/tag/jura-x9-aluminum/.

Posted on Apr 07, 2011

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1. Depending on what you want to program there are 11 programming steps for different functions.
A.>Grinding amount
b.>Temperature
c.>Amount of water
d.>Amount of milk
e.>Portion of hot water
f. >Water hardness
g.>Clock
h.>Machine on
i.>Machine off
j.>Draw-offs
k.>Language

Posted on Apr 07, 2011

  • Harleen Nash Apr 29, 2011

    here is the site that the user manual for your device is found.
    1. click on the link that says free > enter the code that shows in the boxes
    then download to computer.

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Hello thedeccie,

I understand that you have bought an Jura X9 used and the keys are no longer programed to the original specs. I have found the owners manuals for the Generation 1 & 2 both show how to reporgam your machine. However, I could not find a code or sequence to revert bac to factory settings.

I hope that these will help you to program the machine to your liking. Here is the link to the user manuals and you can determine what generation you have and what language you want http://www.au.jura.com/home_x/service_support/manual_home/manual-machines/manual_impressa_x9.htm

Thank you for choosing FixYa.com

Justin

Posted on Apr 07, 2011

  • 2 more comments 
  • Justin Burnett
    Justin Burnett Apr 07, 2011

    As far as I know that the only one that can access the RS-232 port and has the programs to reset the machine by that port is the factory/authorized service dealers. The program is not available to the public.



    Justin

  • Justin Burnett
    Justin Burnett Apr 13, 2011

    You have to send the unit back to a factory authorized service center inorder to do what you want.

  • Justin Burnett
    Justin Burnett Apr 15, 2011

    Hey not a problem, it is rediculous that you can not type a couple of the buttons and make it go back to factory settings like most other items manufactured now days. Perhaps they did not think of that when they designed the machine and it became an after thought. No one knows but them.
    Justin

  • Justin Burnett
    Justin Burnett Apr 24, 2011

    I see that you are still looking for the serial port speed and commands. Again, I would suggest sending the unit back to Jura Capresso as this knowledge may not be readly available to give out to even if the information you want is known. Looks like you have no choice other than to send the machine in.



    Justin

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Hello thedeccie:
Yuo can download a manual for the X9 and the X7 free, at the link below:
http://kitchen.manualsonline.com/manuals/mfg/jura/coffeemaker_1_2_3_4.html

Posted on Apr 06, 2011

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
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RS422-9600 (RS-422 serial, 9600 baud)
RS422-19.2 (RS-422 serial, 19200 baud)
RS422-38.4K (RS-422 serial, 38400 baud)
RS422-115K (RS-422 serial, 115000 baud)
17. When the printer download port you want to use is displayed on the LCD,
press ENTER. “WAITING DOWNLOAD / PORT = <your selection>
appears on the display.
18. At the DOS prompt on the computer type:
FILENAME.EXE -pb<return>
where FILENAME.EXE is the compressed file you noted in step 13. This
command decompresses the file on the diskette and copies it as a binary
file into the flash memory on the printer controller board.
NOTE: If you are loading the file using the LPT2 port on the computer, enter
the following DOS command:
FILENAME.EXE -pb 2 <Return>
The 9600 baud rate is the only selection older versions of DOS can
use. The baud rate information entered in the following DOS
commands must match the selection you made in step 16.
the load process and status. (LCD messages are listed in Table 2,
page 37.)
CAUTION Do not interrupt the downloading process once it has started.
Interrupting a download will damage the flash memory on the controller
board and PrintNet card ( if installed).
19. When the new program has successfully loaded into memory and the
printer has reset itself, set the printer power switch to O (off).
20. Unplug the AC power cord from the printer.
21. Remove the diskette from the computer and store it with the printer.

LineMatrix
www.sinca.biz
Toby

Jul 07, 2008 | Printronix Line Matrix P5215 Printer

1 Answer

Rs 232


try unplugging and uninstalling the rs232 and reboot then turn off then plug the cable back in and turn on. it should detect and install.

Oct 28, 2007 | HP (158800-001) for Compaq Presario 1246,...

2 Answers

My RS-232 scanner beeps at the bar code but nothing appears on-screen.


The "Beep" just means that the scanner has been presented with a valid barcode. (nothing more) The scanner has probably not been set up correctly as this is a common issue. the settings need to be set correctly for your environment. you should have a code book with some bar codes in (part of the manual) which can set all the options within the scanner, There is an option to recall defaults here is the electronic manual ftp://ftp.metrologic.com/pub/download/productmanuals/00-02544.pdf

Oct 03, 2007 | Metrologic Instruments 9520 Voyager

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