Question about Nortel Norstar 16-Line PBX Speakerphone

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Extention Recorded Name

My extention will now allow me to change the recorded name. I have changed the greeting but not the recorded name on the extention

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If this does not work, log into your voicemail. Push 82. Then push 9. The old recording will play first then you can record your own!

Hope this helps! :)

Posted on Dec 20, 2012

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Your name is in the Company Directory if you chose this option when you first set up your mailbox. To change it AFTER you set up your mailbox, press feature 9 8 1, enter your mailbox password, dial #, press ADMIN ( or 8 ), display should read
Mailbox admin
GREET PSWD QUIT
dial 1, at the tone record your name, press # to end recording, press # to accept, press RLS
It will look like you are re-recording your greeting but you are recording your " voice " name. Good Luck. ...Mike

Posted on Aug 07, 2008

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It is probably not the greeting but the personal verification settings;

RECORD YOUR NAME (personal verification)
Log in to your mail box
Press 8, then 2, then 9
Press 5 to record
Say your first and last name at the tone
Press # to end recording
Recording will play automatically
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observe the telephone device manual from where alteration functions are attainable.In an absence of text material on the device, observe the telephone buttons for menu keys that allows alteration adjustments.

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My phone is a Nortel Networks phone T7316e I want to change my personal greeting but when i press "pers" it asks me for a greeting number. I do not know what the number is. My extension is 21...


Recording Company Greeting 1 Press FEATURE 9 8 3
The display shows
Log: QUIT RETRY REC

2 Enter 1 0 2 0 0 0 0

3 Press OK
The display shows
Admin MBOX AA OTHR

4 Press AA
The display shows
Auto Atdt Admin GRTG TABLE LINES

5 Press GRTG
The display shows
Greeting Admin GRTG AA

6 Press GRTG
The display shows
Greeting: RETRY OK

7 Enter Greeting number "13" (for holiday recordings

8 Press OK
The display shows
Greeting RETRY PLAY REC

9 Press REC

10 At the sound of the tone record the greeting.
Greeting: "Thank you for calling (your company name)..........."

11 Press OK to end your recording.
The display shows Accept Greeting:
RETRY PLAY OK
NOTE: To listen to the greeting press PLAY, to re-record the greeting press RETRY

12 Press OK to Accept the greeting

To program to play
1 From Step 12 press *
2 Press Table
Auto Atdt Admin GRTG TABLE LINES3 At Grtg table: enter 1
4 Grtg table: Retry OK
5 Press OK
6 Press OK again @ AA menu prompt
7 At Morning: 1 press CHNG to whichever new greeting you recorded
CHNG Morning: 1 PLAY NEXT
8 Continue by pushing next through all times
9 Afternoon:2 CHNG PLAY NEXT
10 You should note which times had which greetings to change back after holiday
11 After you change all the times Morning Afternoon Evening Non-business press Release
-------------------------------------------------
This will work for setting a new greeting as well, you can use numbers 1,2,3 etc for the greeting numbers to set them at different times of day in the table.

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1 Answer

How do I change Voice Mail on my phone?


Dial your extension. Wait for the greeting to say that you are at your voice mailbox. This is also the "Quick Voice Mail Tutorial Set Up."
Follow the instructions provided in the tutorial. You will be asked to enter your name (or company name), password and greeting. Write down the password and keep it in a safe place.
Record other greetings, if needed. After the tutorial, you have an option to add different messages for different situations. Press "311" to change your general greeting. Use "312" to record a message for when the line is busy. Dial "315" to record a temporary greeting for when you are away for an extended period of time, such as vacation. Good Luck

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The voicemail and display (internal and external), have all been changed for a new employee. She has recorded a greeting, however, whenever a call is transferred to her internally the recorded name - that...


The recording you need to change is the "name in the company directory".Thats done by entering thier mailbox pressing the admin soft key then pressing the number 1, saying both thier first and last name and pressing ok.

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1 Answer

The automated recording that comes on when the lines are full needs to be changed and the recording of an employees name on the directory needs to be changed. I have already changed the display name on the...


The persons name is recorded in their personal mail box.Thats done by pressing open voicemail or feature 981 followed by their password, press 8 or admin and press 1 to re record thier name in the company directory.
To re-record greetings, enter Feature 983. if your system has 2 digit intercom #s your default password is 120000 if your system has 3 digit intercom #s your default password is 1020000. once you have entered the password you will see 3 selections you can make .use the three soft keys under the display and select AA (auto Attendant). next press greeting and greeting again. next it'll ask for the greeting number your probably working with greeting 1. press record to start and ok when finished. dont forget to save the greeting or it will be deleted if you exit early. hang up when finished.

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2 Answers

Setting up your voicemail


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1 Answer

Nseed to reset message on answering machine


There are two models - The TRU8885 and the TRU8885-2 -
For the TRU8885 the manual PDF form >>>Click Here<<<
The solution is on page 24 + 57 It starts on Pg 24 as...

Record Greeting allows you to record a personal outgoing message (greeting) which
the answering system automatically plays when you receive a call.

1) Enter the Answring Setup menu, and then the
Record Greeting sub-menu (see "Entering the
Menu" on page 16). To record greeting press
[STA RT] appears.

2) Press the START soft key. You will hear “Record Greeting.“ The message counter
displays 30 and then begins to count down.

3) Position yourself near the base microphone and record your greeting.

4) When you are finished recording, press the STOP soft key. Your greeting will
playback for confirmation.

Selecting Your Greeting (Base only)

Select Greeting allows you to choose between the two outgoing messages, a prerecorded
message or your own greeting.

1) Enter the Answ. Setup menu, and then the
Select Greeting submenu (see "Entering the
Menu” on page 16). P lay back greetin g
appears, and the current outgoing message is
played. LCD is an example if you recorded your greeting.

2) Once you have recorded a personal greeting, press the CHANGE soft key to
choose the greeting. The selected outgoing message is played. Each time you
press the CHANGE soft key, the phone switches the outgoing message between
the prerecorded and the personal outgoing message.

There is more on the PDF - Just ask if you need more

For the TRU8885-2 is essentially the same. The manual PDF form >>>Click Here<<<

If we need to dig further, just ask! :) We are just a mouse click away!
Thanks
Len

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1 Answer

CHANGE GREETING


Depending on the type of voicemail you have, you''ll have to login to the admin mailbox. That's done by pressing your voicemail key or intercom 777. If you have a Partnermail VS the admin mailbox is 99 with the default password of 1234.If you mave a Partner Messaging System the admin mailbox is 0 with a default password of 1234 or 123456. Once your into the admin mailbox press 9 for admin programming. 3 for greetings, 1 for the auto attendant #.press 1 for the day menu or press 2 for night menu and 6 to modify the menu. press *# to skip selector codes.Press 1 to record your new greeting 1 to stop recording. Press *# to approve or 21 to re-record hang up when finished.
hope that helps out

May 22, 2008 | AT&T Lucent MLS-12D Phone

1 Answer

Company directory


Hi, if you are still having this problem you need to re-record the NAME on the mailbox as well as the greeting. On the Stratagy voicemail system, from the main menu after logging into your mailbox, choose option 3 then 6 to record your name. Hope this helps, ....Mitelmike

Mar 30, 2008 | Toshiba DKT2010SD Phone

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