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My mouse keep freezing up for periods of time and i have a restore cd that don/t do anything when i put it in

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I wouldn't use restore cd

I would:
Press CNTRL + ALT + DEL, when the mouse freezes
Then i would look in the task manager and sort the columns by CPU % usage
See if a program is taking up all your CPU

Post back here the name of the program
You can then remove or fix the program casuing your system to slow

Posted on Apr 05, 2011


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Windows will lock up, but not freeze completely. I can still move mouse but not click on anything, and ctrl + alt + del does not work. The only way to shut down is by holding down power button. After...

There's a few things you can try to fix this problem.

1. As soon as you turn on your computer hold F8 if it's a Dell or possibly F12, F2, or ESC. Before the Vista loading screen appears you will come to a screen asking what mode you want to boot into. Pick Safe Mode with Networking. If you can get in, run the free version of the program Malwarebytes which can be found here as it may be a virus that is causing the OS malfunction.

2. If Malwarebytes does not fix the problem, when you are asked to do a system restore, pick a restore point further back than the one you keep picking. It may be that the cause of the problem happened before the system restore point you're picking and picking an older one may fix it.

3. If all else fails try to get into your computer using Safe Mode with Networking again. Then use an external hard drive or something to back up all of your data that you need. Then insert the Vista setup CD and boot from CD which can be done by holding down F12 if a Dell or F2, ESC, or F8 when booting. Try running the setup utility on the CD and if that does not fix the problem delete your partition on your hard drive and reinstall the OS. Then use your backup to get all your files back.

Good luck and thanks for using Fix Ya.

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1 Answer

My mouse keep freezing and i have a restore cd and when i put it in it don't do anything


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