Question about Philips GOGEAR SA6045 MP3 Player

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The philips go gear mix 2GB doesnot play, it updates to only 40% as i turn it on, and then it shuts down automatically. Guess some internal file/software is missing, i might have deleted it by mistake

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Firstly, I'd suggest that you do a soft reset of your player. You will find the reset button next to the 'power on' button on the side of the player. Please hold the Reset button using a pen tip or other sharp object for 10 seconds. Now turn it on.

If that doesn't work, I'd suggest that you format your player or repair it using Philips Device manager. Contents may be removed by using this function. So make sure to back up your contents.

Format:
On your computer desktop, double-click "My computer". Double-click on the MP3 player's icon. Right-click on the Internal Storage icon and then select "Format".

Repair using Device manager:
Launch Device Manager and click the Tool menu and select "Repair", then follow the instructions to perform the repair process. Make sure all other applications such as Philips Plug-in, Windows Media Player or Windows Explorer that access the device are closed or else Device Manager will not recognize the device.

Hope this works.

Posted on Apr 06, 2011

  • saudamini03 Apr 07, 2011

    i guess some of the contents of my philips go gear mix have been deleted by mistake. where do i get hold of these contents from? is it available on the net?

  • Ritesh Thakur Apr 08, 2011

    Please visit www.philips.com/support

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My model is Philip SA1MXX02W/97 GoGear Mix 2 GBMP3 Player.When I on it, it shows updating 20 percent, then updating 40 percent ; hang there for few seconds and suddenly off by itself. Pls help.


It shows there is some problem with the inbuilt device firmware.The only solution is to do a reset on your device.Please follow the instructions below to reset your Philips SA1MXX02W/97.

1.Insert a pen tip or other object into the reset hole located at the bottom of the GoGear Mix. Hold until the player shuts down.

If the reset option is unsuccessful, follow the steps below to recover the GoGear Mix with the Philips Device Manager:

1.On your computer, select Start >Programs > Philips Digital Audio Player > GoGear Mix Device Manager > Philips Device Manager to launch the Philips Device Manager.
2.Turn off the GoGear Mix before you continue.
3.Press and hold the volume button + while you connect the GoGear Mix to your computer.
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5.On the computer, click the Repair button and follow the instructions of the Philips Device Manager to complete the recovery process.
6.When the recovery is completed, disconnect the GoGear Mix from your computer.
7.Restart the GoGear Mix.

Hope you are satisfied with my solution.Thanks for choosing Fixya.

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You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
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If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
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