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Business phone out of order after storm, trying to peport it online unsuccessfully. What can I do? No dial tone

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Make sure that the dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or the drivers may have been corrupted or you might have a virus run your antivrus program you might have to physically unplug the leads for this cd/dvd burner then plug them back in this should activate the found new hardware wizard or you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
hope this helps

Posted on Apr 05, 2011

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1 Answer

After a bad storm now have no dial tone on phones, cannot make or take calls,


if you have more than one phone, unplug them all from the phone line then check one phone at a time plugging it in check for dial tone. if doesn't get dial tone unplug from phone line then try the next. I had one get zap and it stopped all phones from working. soon as bad one removed the other phones worked

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Did you first check to make sure it isn't a phone company problem with their wiring? If it isn't their problem, did you have a lightening storm in your area? It could be the phone jack line that plugs into both the phone and the phone jack in the wall. Those can short out, especially from lightening storms in the area. Can you try plugging it in with a different phone jack cord to see if your dial tone returns? Or, do you have an answering machine connected between your phone and the wall? It could be the answering machine has an electrical short, which would also cause your phone to not have a dial tone.

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