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First do a Power Drain
(If the battery is removable)
Remove AC and Battery and hold the power button down for 15 sec.
Turn the computer back on and see if the Touch capability is now detected under System Properties,
If not
I suggest you contact Lenovo Technical Team about the Issue as this may be a device detection issue. Lenovo Technical Team
If it is outlook or word documents, it can be recovered using the free applications that you have on the websites.If you need online technical support, you may very well contact TheBestPcDoctor. I get my all issues fixed by them and it is a reliable support according to my experience. If you want you can also get in touch with them @
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Hi, Why the touch screen isnot responding is because the touch screen is the phone you are using is bad and you will need to replace it with a new one.
If you do not have the technical knowledge about replacing the touch screen,i would advice you contact a skill full personnel for assistance. Take care.
Thanks for using fixya,
The problem you are experiencing is due to the fact that there is a bridge in contact between the outer topuch screen and the inner touch pad,hence the touch screen won't respond to any form touch.
The solution is to replace the LCD screen,which involves taking apart the phone and replacing the screen,hope you are technically inclined.
If you need further assistance,please let me know.
If You have light or message about print cartridge or alignment problems
Cause: The incorrect type of paper is loaded in the paper tray.
Solution: The paper must be blank and white for the alignment to succeed. If the alignment fails again, you might have a defective sensor or print cartridge. Contact HP Support by going to www.hp.com/support. Click Contact HP for information on calling for technical support.
Cause: Protective tape is covering the print cartridges.
Solution: Gently remove the plastic tape by using the pink pull tab. Do not touch the ink nozzles or the copper-colored contacts.
Reinsert the print cartridges and verify that they are fully inserted and locked in place.
Cause: The contacts on the print cartridge are not touching the contacts in the print carriage.
Solution: Remove and then reinsert the print cartridges. Verify that they are fully inserted and locked in place.
Cause: The print cartridge or sensor is defective.
Solution: Contact HP Support. Go to www.hp.com/support. Click Contact HP for information on calling for technical support.
(These help is from HP manual you can refer for details.)
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