Question about Computers & Internet
Please note if you just purchased it, it will be within the 1 year manufacturer warranty, so don't do anything to void that and remember you can probably still return it and get a working one as well, depending on the policy of the vendor who sold it to you.
Check in device manager to make sure the drivers are still present and working correctly. To open device manager: Start > Control Panel > System and Security > System > Device manager (should be on the left side). Right click and select the refresh devices option. Look to see if any devices come up with an error or warning symbol over them. If any do right click on them and select properties and it should display what the error was.
Also look for the mouse settings under hardware in the control panel to make sure it wasn't mis-configured there.
You can also try looking to see if there was a restore point created before this issue occurred. Microsoft has an instructional video for this if you are unsure of the procedure: http://windows.microsoft.com/en-US/windows7/help/videos/fixing-a-problem-using-system-restore
If none of these help, please comment with your specific model and version of Windows (most likely 7), any errors you're getting, any changes made to the system before this occurred and any other relevant information you can think of, and I'll try to find other possible solutions.
Posted on Apr 05, 2011
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Posted on Jan 02, 2017
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