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I plugged my mp3 player into the computer and the mp3 player said 'upgrading' which it doesn't normally do. Then tried to open it on the computer and it said something like drive 3 not found, please insert drive, so i restarted the mp3 player and now nothing works. the mp3 player isn't recognised by my computer and it doesn't switch on,

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You might need to update the drivers or reinstall it
if you are having trouble with your drivers
here is a general look at the drivers and how to update them
if your computer came with a motherboard disc the drivers could be on it
click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver hope this helps

Posted on Apr 05, 2011

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Posted on Jan 02, 2017

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Reset the player first, but your database might be corrupt. The firmware upgrade will help you over come the issue one time only.
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Make sure the lock switch on the back is in the unlocked position. For the player to say "Loading," especially the first time you plug it into the computer, is normal - your computer is communicating with the player, installing drivers, and trying to load the Easy Rip Software. If it stays on loading past 10 minutes, however, something is not right. If you have selected to open the device automatically using Windows Media Player, you are headed for trouble, especially if you have more music and other files on your computer than the mp3 player can handle. If you have accidentally done this, disable auto-sync in Windows Media Player.
If you have checked the above, and you are still having problems, disconnect the mp3 player from the computer. Hold in the power button for 10 seconds or more to reset the mp3 player. Try plugging the mp3 player into the computer again. If it stays on loading for more than 10 minutes, unplug the mp3 player, go into the settings menu and change the mode from MSC to MTP or vice versa. If it still misbehaves when you replug the mp3 player into the computer, download the latest Easy Rip software from RCA's website and update your player's firmware - take note of the section they have on Windows Vista if you have Windows Vista. Good luck!

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"Safely remove hardware" is a normal function of Windows - it allows you to disconnect your Mp3 player without messing it up (unplugging any mp3 player while it is still "thinking" is the number one reason for mp3 player failure - always be patient with mp3 players, and try to always use the Safely Remove Hardware feature of Windows).

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