Question about Amana NTW5100TQ Top Load Washer

2 Answers

Motor does not turn in wash or rinse mode. works fine in spin cycle. Humming from motor in wash/rinse mode. I removed pump and can spin motor by hand counter clockwise and agitor moves fine. turn motor clockwise and drum spins. (used pliers, hard to turn by hand) Possible bad diode in motor? I'm guessing motor turn oposite direction depending on cycle, wash or spin.

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  • daomax Apr 05, 2011

    It's obviously a two way motor. Of course its going to turn harder one way, it's trying to spin the whole washer drum vs just the agitor which moves very easily by the way. Works fine in spin.

    Hangs up in the agitate direction but I can turn the motor rotor easily just by push in the rotor fins with a screw driver. So I guess the question is what controls the motor direction?

  • daomax Apr 05, 2011

    Its obviuosly a two motor. Its going to turn harder in the spin direction because it has to trun the drum vs the gear reduced agitator. Acts like the motor is trying to turn both directions in wash/rinse mode. What controls the motor direction?

  • daomax Apr 05, 2011

    Not reallly, The problem is a short in the the timer module. (the control board as you call it, although this model is not electrronic). Oh by the wa,y thanks for attempting to crash my computer with your virus/trojan loaded links.

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  • Amana Master
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Hi, well NO it's not the motor and there are no diodes inside the motor, thats not actually the way they in which they are made to rotate and reverse direction.
This is done by "Driving" the motor with a pulse width modulated signal, that makes the motor spin,as the electricity is switched from pole to pole the motor's stator is attracted to that pole and moves forwards or backwards depending on the direction of the waveform.
So whenever a motor isn't working, spinning, then most often if the motor works, as it actually appears your is OK, then the "Controller' is at fault. The controller in this case is the Main Controller Board. This must be replaced in it's entirety. If you wish to DIY, then please find below a service and repair manual, to use to try and track down exactly whats wrong...
http://www.appliance411.com/service/repairmanual.shtml

http://www.scribd.com/doc/8677902/Amana-Top-Load-Washer-Service-Manual
service and repair manual above..
But you see these days, it is nearly always my professional opinion that one should always get a "Quote" from the manufacturers recommended service center,Anma in your case, please contact a local or head office and ask for a referral to an Authorised service center. I cannot stress how important that last point is. It is even worth the cost of shipping. You see an authorised service agent, will have trained staff, trained on their brand, also they have first hand access to parts, original parts. This will actually save you money and ensure you can actually get it back fixed. Of course asking for a "Quote" also gives on the option of repair or replace. Often my clients,do not go through with repair, unless it is moderate, but in some of the more costly jobs they see it, as do i, that a replacement, with a warranty, is a better option.




Posted on Apr 05, 2011

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  • Master
  • 1,998 Answers

First thing the motor if it were good would spin easily in both directions on some motors they are a 3 speed that all go one way on others it would be a two way where one way would be for the agitate compared to the oppisite way for the spin I would also suggest when you order this part you say you want the motor kit or the motor in the sears aspect just the motor they have it listed for 132 and the switch is another 70 dollars which to me personally is a total rip off for this part try www.marcone.com under contact us there is a 1800 number you may get a cheaper price from them and they ship anywhere if you have any further questions message me back and I await your reply Thanks
Rick

Posted on Apr 05, 2011

  • Rick Ead
    Rick Ead Apr 05, 2011

    it wouldnt turn harder as to with a pair or pliers though when you said this you described the same situation as a siezed motor thats why you are able to see the problem at hand being with the unit and as you already found out the timer controls the motor direction and who posted links with trojans?I await your reply Thanks Rick

  • Rick Ead
    Rick Ead Apr 05, 2011

    the post from marcone wouldnt be corrupted its the largest appliance parts company in the world Idk what you are talking about with trojan activity?

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