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My daughter deleted my playstation network account and now ALL of my game data is GONE. Is there any way to get it back? Looking online looks like no... :(

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  • Anonymous Mar 20, 2014

    deleting or deactivated account?

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You're correct. It really sucks how easy it is to delete the network account, my niece was just pressing some random buttons and the same happened to me a while back. Sorry to hear about that though, there's really no way to get it back once it's been deleted.

Posted on Apr 05, 2011

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I'm trying to sign onto the ps3 network and an error message keeps popping up that says 80710D36


Sony has taken down the Playstation network due to hackers penetrating the system and stealing customers personal data, which included credit card numbers. They are currently in the process of slowly restarting the network and should have the whole network available within three weeks. I know this is not the answer you were looking for, but it is the only answer that can be given. Check your credit card statements associated with PlayStation account and make sure you do not have any charges you did not authorize.Keep checking back, you should be able to access their system soon enough.

May 15, 2011 | Sony Playstation 3 (PS3) Console

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Playstation Network Services Down - When will the playstation network be back...


Sony PlayStation Network online but still unsecured?
Sony setup a website to help users change passwords using your email address and date of birth, however, what Sony forgot was the hackers have this information and can easily obtain your password again. Sony states that no further hacking has been attempted and the website has been taken down. Sony needs to get their head out of their ***** and get on game. Sony users should be very worried. I recommend you change your email address with Sony as soon as possible and associate your PSN account with the new email.

After 1 month the PSN is back up and running. Users are required to download updates then reset passwords. Sony has announced a Welcome Back package to consumers.The welcome package includes a choice of two PlayStation3 games, or two PlayStation Portable games. Games will be available for 30 daysafter the online store comes back online, according to Sony. Customers willalso receive a selection of free movie rentals and 100 virtual items. Non PSNsubscribers will get a free 30-day membership while existing customers will receive30 days extra.

This should not fool users as it seems the PlayStation Network is still unsecured...

Security researches using targeted google searches have been able to uncover exploits in Sony's network, includingthe Sony Corporation of America, Sony Pictures Entertainment and SonyElectronics, an old gift card registry sweepstakesthat collected personal information of customers. It seems, even after 1 month of downtime, Sony is still unable to properly secure their networks. This should scare all PlayStation users. It is only a matter of time before hackers infiltrate and disrupt services once again.

Heavy traffic has caused some users not to be able to download upgrades and access the PSN. You can find password reset instructions at the link below, as well as updates straight from Sony.

5/14------------------------------------
PlayStation Network back online? Not so fast..
Sony has announced that the PlayStation Network will be restored and fully completed by months end, "
Sony said the phased restoration will be on a country by country basis beginning in the Americas, Europe, Australia, New Zealand, and Middle East."

The first phase will include Sign in, password resets and restoration of online game services such as rental video content and music services.
Sony added that some customers will be able to regain access on Saturday.

Click here to get password reset instructions

Sony will be offering a "welcome back" package to consumers after restoration is complete.
The package will include benefits such as a month of free PlayStation Plus membership for all PSN customers, as well as an extension of subscriptions for PlayStation Plus and Music Unlimited customers to make up for the lost time.

Trigger fingers are itching to get back in the action.
Many users report that PSN has been up and down all day as well as some Sony web pages. How long will it take Sony to get things up and running?

--------
update 5/14 - PSN Down, still.

The PlayStation Network is still down. The last update Sony gave on a timeline was May 10th and they stated, "I know you all want to know exactly when the services will be restored. At this time, I can't give you an exact date, as it will likely be at least a few more days. We're terribly sorry for the inconvenience and appreciate your patience as we work through this process."

News has just been released showing that the attack on the PlayStation Network originated from Amazon Servers. The attackers set up fake AWS(amazon web services) accounts and rented servers to carry out the attack. Afterwards, the accounts were deleted to hide any footprints. Bloomberg reports that the FBI will continue an investigation into this new revelation and subpoena Amazon for further information.


A few more days? Sony customers are no doubt getting more frustrated as the PSN outage drags on. Some game retailers are seeing a 200% increase in PS3 exchanges for Xbox systems. The damage to Sony will only be increased as the PlayStation Network remains down. You can read more about the PSN outage below. Keep checking back for further updates.

update 5/13 - PSN still down
Between April 17 and April 19th of 2011 the PSN was accessed by unauthorized personnel resulting in the theft of personal and credit card information of tens of millions of Sony consumers. Once this was discovered Sony brought down PSN and it has been down ever since. Sony claims this was theft was perpetrated by the online group called Anonymous.

Sony claims that they take "information protection very seriously", yet if they did, why did they just lose millions of customers personal information? With the PlayStation network down, and with no end in site, I hope they are really concentrating on beefing up security and patching loopholes in the playstation network. When will the PlayStation network be back up?


g33k4u_2.png


Regards,
G33k


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on May 13, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

OK Ihave Midnight Club 3 Dub Edition Remix and i've recently(a couple of weeks ago(today is 5/8/11)) been playing online But here's the thing I CANT ANYMORE When I go to networking, internet...


Hello,

Sorry to hear about your trouble. This may be a case of the PlayStation network just being down. I know it has been on/off past week. Or, you could have issues with your account regarding the game. I would recommend contacting Sony for assistance with this issue since you have ruled out everything else. I know you are looking for a quick fix, but this may be something you have no control over.

Click Here for Sony Support

One additional step I would recommend, is to double check your network configuration. Once you do this, power cycle your network. Turn off the playstation, the modem and router. After 15 seconds turn on the modem, wait 30 seconds then turn on the router, wait 30 seconds then power on the playstation.

Regards,
G33k

May 09, 2011 | Rockstar Games Midnight Club 3 for...

2 Answers

My ps3's data got corrupted and it said i could restore it.i did, but now my online friends list is gone and so is my other data!please help me!


Unfortunately, if you did a full system restore without backing up your data, it's gone. Sorry, man. However, if you sign into your PSN account, you'll still have your trophies. I know it's not much. Sorry I couldn't be of more assistance.

Apr 16, 2011 | Sony Playstation 3 (PS3) Console

3 Answers

8002314A


Hello leoavo87

This error code means the data on the Playstation Store may be corrupted. Try logging out and then logging back in. If this doesn't help, you'll have to contact Playstation directly to resolve the issue.

ajblaj

Nov 19, 2010 | Video Game Consoles & Games

1 Answer

I have a ps3 and i believe my account was hacked i have no money to pay for help and it said this is a free site to help with problems


There are 2 things I can think of to help you out here. 1) Create a new account while keeping your other one. Once you're all set up again, copy all the data from your old account into your new one and when your finished, delete the old account. 2) You can get a portable thumb drive or hard drive, copy all of your game save data to the drive, create a new account, load the save data into your new account, and delete the old account.

If you believe that someone has your online informaton you are going to have to (sorry) delete everything and start from scratch.

Key thing is to save all of your game data.

Best of luck!

Don

Aug 25, 2010 | Sony Video Game Consoles & Games

1 Answer

I bought a second hand PS3. The gent I bought it off has gone overseas and I am unable to get the password for it. How do I set a new one


If you are referring to the Playstation Network Online password then without his personal details you will not be able to reset that password. However you are able to reset the PS3 so that it clears all information so you yourself can go to playstation.com and create your own account. You can then select Playstation Network on the newly restored PS3 and enter your own details.
Follow these simple steps to clear all Playstation Network account details.WARNING! You will lose any saved game data and other information doing this!!
Step 1. Turn your PS3 onto standby. (Red light on)
Step 2. Press and hold the power button. It will beep when you first press it, beep about 5 seconds later then beep again and switch to standby.
Step 3. Take your finger off the power button but press and hold it again. It will beep as soon as you touch it, beep again 5 seconds later then beep twice quickly. When you hear this take your finger off the power button.
Step 4. The PS3 will ask you to connect a controller via USB and press the PS button. Do this and then a menu will appear.
Step 5. Select option 5 "Restore PS3 system". This will restore your PS3 back to a clean state so you can put your own details in, for example time and date, console name.
Step 6. On your computer goto https://store.playstation.com/accounts/register/beginNewAccountRegistrationFlow.action
There you will be able to create a new Playstation Network account for free. You can then use these account details on your PS3 when you log in to Playstation Network.

Hope this helps

Aug 10, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

How can you delete your cod4 online data, the leaderboards and everything? to start again


you would have to create another psn account. the servers save ur name to there data base

Jun 20, 2009 | Activision Call of Duty 4 Modern Warfare...

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