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Posted on Jan 02, 2017
Googled around until I found specifications for an unrelated brand of a similar bathroom scale. It mentioned making sure batteries were flat side uppermost in their compartment, which did the trick.
Posted on Sep 26, 2008
If the display is showing "partial digits" on the display, it means a scale is excessively shaken (sometimes during shipping) it's possible for the LCD to become partially separated from the PCB (Printed Circuit Board). On many models you can gently press on the LCD and it will reconnect. However on many scales it's difficult to reach the LCD (without removing the cover) and thus the scale will often have to be returned to the manufacturer for repair. Contact them at 1-800-326-6247 for the Conair appliance customer service center.
Posted on Sep 10, 2009
I got it! Press "set". You should see "start goal" in the bottom right. Press the user # you want to save as and press "set" again. The display will blink then display "0.0". Step on the scale to get your current weight. Once it's read you current weight, press "set". A goal weight will display. Press "User 1" to make your goal weight go up and "User 2" to make it go down. Press "set" when the display shows your goal weight. That's it. Now all you have to do is press your user # and wait for "0.0" to display before stepping on the scale.
Posted on Mar 26, 2010
My scale is an older model, "can't locate model# in or outside" sticker on back plate is RH697. Scale was purposely setup so that no one can change the battery but a tech. Back plate had no instruct as to where battery is and the 4 small phillips screws were covered with rubber filler. I scraped off the rubber filler and opened it up, inside was a computer board which I took out (6 tiny phillip screws) to get to the battery (it was the expected 3V) the battery was front and back soldered in. That was enough for me, this company is nothing but a bandit forcing you to a tech (est. cost 45-60$) or to make another purchase. True piracy, I'm throwing it out. Make sure when buying anything that runs on batteries that the product offers ease of replacement, I am disgusted with Thinner.
Posted on Oct 10, 2010
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